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Indonesia

Strenthening Open Data (ID0104)

Overview

At-a-Glance

Action Plan: Indonesia Action Plan 2018-2020

Action Plan Cycle: 2018

Status: Active

Institutions

Lead Institution: Central Information Commission

Support Institution(s): 1. Information Commission of West Java Province 2. Information Commission of Central Java Province 3. Information Commission of East Java Province 4. Information Commission of West Kalimantan Province 5. Information Commission of North Sumatera Province. 1. Open Data Lab 2. FIONI 3. Plan C

Policy Areas

Access to Information, E-Government, Open Data, Sustainable Development Goals

IRM Review

IRM Report: Indonesia Design Report 2018-2020

Starred: Pending IRM Review

Early Results: Pending IRM Review

Design i

Verifiable: Yes

Relevant to OGP Values: Access to Information , Technology

Potential Impact:

Implementation i

Completion: Pending IRM Review

Description

anuary 2019 - December 2020
Commitment Description
Lead implementing
agency/actor
Central Information Commission
Information Commission Regulation Number 1/2010
on Public Information Service Standard mandates
public institutions to provide and publish public
information to the community through Information and
Documentation Management Officer (IDMO).
However, current condition describes people’s
difficulties in accessing the data and information.
People often have to come to where they need the
data from. Regional data development also has not
been optimized yet. It is caused by the fact that the
process of public information service could not be done
electronically. The unavailability of a service platform
for data request also limits the government to gather
and analyze data requirement which has to be
published.
To encourage the enhancement of public service, the
shifting of governance paradigm to electronic-based
governance is established through Presidential
Regulation Number 95/2018 on Electronic Based
Government System. The regulation urges all public
institutions to digitalize public services as one of the
steps to cutting budget and resources, including public
information request.
On the other hand, the documentation of information
request is expected to be based on One Data
Indonesia principles. By using the same principles, the
government can utilize and analyze the available data
in public institutions. This action plan commits to
encouraging the digitalization of public information
request by developing the system and institutional
devices which enable the government to bridge public
need of information with the information providers
efficiently, effectively, and inexpensively.
What is the public problem that
the commitment will address?
The commitment aims to assist the digitalization of
public information request by developing data request
system through LAPOR! portal. Currently, LAPOR! has
been used by 34 ministries and 303 local
governments. So, this additional feature will simplify
the process of requesting data and information. It will
integrate LAPOR! with IDMO administrator in public
institutions by One Data Indonesia principles.
Furthermore, an integrated system through LAPOR!
will facilitate people to easily propose the needed data
to be published by the government. The intended principles of One Data Indonesia are the
data appliance in the same basic standards such as
concept, definition, classification, measurement, unit,
an assumption. Moreover, the data will have raw
metadata in which the information will describe,
explain, place, or facilitate the data search, use, and
management.
To encourage the commitment, there should be a
revised regulation of Information Commission
Regulation Number 1/2010 on Public Information
Service Standard. Furthermore, socialization is also
needed to introduce standards and the principles of
One Data Indonesia to both government and civil
society Through data request which can be electronically
accessed, people will be facilitated to propose inputs
related to the data request to the government. The data
can be transmitted online, thus people are no longer
asked to wait too long for the data they need. On the
other hand, the documentation of data request can be
utilized by the government to enrich the types and data
requirements that need to be published. The commitment is aligned with the values of Open
Government Partnership (OGP) which are
transparency and innovation. The value of transparency which is relevant with
the commitment is in the effort to encourage
information disclosure quality through
digitalization of public information request.
● Innovation is seen in the utilization of technology to
enhance public information access through
dashboard development in LAPOR! system The commitment is also aligned with Sustainable
Development Goals (SDGs) No. 16: “promote peaceful
and inclusive societies for sustainable development,
provide access to justice for all and build effective,
accountable, and inclusive institutions at all levels”,
especially on No. 16.10: “ensure public access to
information and protect fundamental freedoms, in
accordance with national agreement”.
Milestone Activity with a verifiable
deliverable
Start Date: End Date:
1. The implementation of Public
Institutions Rating by provincial
Information Commission with One
Data Indonesia principles as
additional indicators
July 2019
July 2020
December 2019
December 2020 2. Enabling Public Information
Service request through LAPOR!
(this feature to be available and
served by selected cities/districts in
5 provinces) 3. The revision of Information
Commission Regulation No. 1/2010
to support digital/electronic Public
Information Service
January 2019 December 2019
Contact information
Other Actors
Involved
State actors
involved
1. Information Commission of West Java Province
2. Information Commission of Central Java
Province
3. Information Commission of East Java Province
4. Information Commission of West Kalimantan
Province
5. Information Commission of North Sumatera
Province
CSOs, private
sector, multilaterals,
working groups
1. Open Data Lab
2. FIONI
3. Plan C

IRM Midterm Status Summary

13. Strengthening Public Information Disclosure Based on One Data Indonesia Principles

Language of the commitment as it appears in the action plan:

The commitment aims to assist the digitalization of public information request by developing data request system through LAPOR! portal. Currently, LAPOR! has been used by 34 ministries and 303 local governments. So, this additional feature will simplify the process of requesting data and information. It will integrate LAPOR! with IDMO administrator in public institutions by One Data Indonesia principles. Furthermore, an integrated system through LAPOR! will facilitate people to easily propose the needed data to be published by the government.

The intended principles of One Data Indonesia are the data appliance in the same basic standards such as concept, definition, classification, measurement, unit, an assumption. Moreover, the data will have raw metadata in which the information will describe, explain, place, or facilitate the data search, use, and management.

To encourage the commitment, there should be a revised regulation of Information Commission Regulation Number 1/2010 on Public Information Service Standard. Furthermore, socialization is also needed to introduce standards and the principles of One Data Indonesia to both government and civil society.

Milestones:

  1. The implementation of Public Institutions Rating by provincial Information Commission with One Data Indonesia principles as additional indicators.
  2. Enabling Public Information Service request through LAPOR! (this feature to be available and served by selected cities/districts in 5 provinces).
  3. The revision of Information Commission Regulation No. 1/2010 to support digital/electronic Public Information Service.

Start Date: January 2019                                                               End Date: December 2020

Context and Objectives

Public information disclosure is mandated by Law No. 14/2008. [138] Nationally, the Central Information Commission (KIP) is responsible for presiding over information disclosure disputes and ensuring the creation of information service desks (PPID) in all public institutions.

To assess compliance of public institutions with the Information Disclosure Law, the KIP publishes annual reports. The reports rate public institutions on a scale of “Not Informative,” “Insufficiently Informative,” “Sufficiently Informative,” “Towards Informative,” and “Informative.” In the 2018 report, however, only 15 out of 460 public institutions achieved the “Informative.” [139] While the report did not disclose its full methodology, it did outline several indicators: [140]

  • Development of an information service desk website;
  • Disclosure of public information that is included in the Public Information List (DIP);
  • Public information service and delivery;
  • Overall commitment, coordination, innovation, and implementation of public information disclosure;

Arif Adi Kuswardono, who is one of the seven Information Commissioners serving for the 2017–2021 term, admitted that the KIP does not have access to independent and up-to-date data of public institutions’ compliance. [141] Therefore, the rating system relies mostly on self-assessments conducted through a set of questionnaires, [142] which makes it difficult for the KIP to hold these offices accountable. Through this commitment, the KIP will develop a new assessment methodology that incorporates the principles of One Data Indonesia: one data standard, one standard metadata, and data interoperability. [143] By doing so, the KIP hopes to provide a more accurate report of public institutions’ compliance with the Information Disclosure Law.

By enabling the public to file information requests through the LAPOR!-SP4N system, the KIP hopes to gain more information to assess and monitor information disclosure compliance across all public institutions. Based on a report published at the end of 2017, all ministries and a total of 302 local governments have already been integrated to LAPOR!-SP4N with a total of 145,573 information requests received through its system. [144] However, the KIP does not have direct access to monitor how the information service desk (PPID) of an institution responds to these information requests. This commitment, therefore, will establish a procedure for the KIP to monitor PPIDs’ responses to information requests to improve compliance with the Public Information Disclosure Law.

In order to best use LAPOR!-SP4N to monitor information disclosure compliance, the KIP needs to revise Information Commission Regulation No. 1/2010 on Public Information Service Standards. [145] For this commitment, the KIP will collaborate with LAPOR!-SP4N to monitor information requests received in five provinces as a pilot project. Furthermore, the KIP also plans to incorporate their Information Disclosure Index, which assesses the compliance of public institutions in disclosing information included in their Public Information List (DIP), into the Information Commission’s monitoring system that evaluates the overall level of public institutions’ compliance with the Public Information Disclosure Law. [146]

Overall, this commitment carries moderate potential impact. While the utilization of LAPOR!-SP4N may help the KIP in collecting more data on information disclosure compliance, the KIP still needs to coordinate with all PPIDs to gather definitive data. Findings in previous IRM reports [147] have also indicated that LAPOR!-SP4N lacks a standard procedure in ensuring proper complaints resolution, which results in a high number of “resolved” complaints despite inaction from relevant authorities. Additionally, the government’s failure to sign into effect the Presidential Regulation on One Data,  which has been tabled for years, presents another layer of challenges for the KIP to achieve the desired outcome of this commitment.

Next Steps

In implementing this commitment, the KIP should take the following steps:

  • Given the narrow scope of this commitment’s pilot project—only covering five out of 34 provinces—the KIP could plan on how to replicate improvements in the Public Institutions Rating in other provinces, including at the national government level;
  • Establish a clear procedure for all PPIDs to regularly report their management of information requests to the KIP;
  • Develop a methodology that complies with the One Data principles in reconfiguring the information disclosure compliance rating system. This new methodology must focus more on evidence-based assessments of public institutions’ accountability in managing information requests; and
  • Collaborate with the LAPOR!-SP4N team to develop a clear follow-up mechanism for information requests and closely monitor how PPIDs respond to online information requests. The KIP could also consider revising the existing regulation on public information service standards to mandate public institutions conduct independent accountability reporting on an annual basis.

[138] Government of Indonesia, “Undang-Undang No. 14/2008 tentang Keterbukaan Informasi Publik” (2008), http://dpr.go.id/doksetjen/dokumen/-Regulasi-UU-No.-14-Tahun-2008-Tentang-Keterbukaan-Informasi-Publik-1552380453.pdf.

[139] Central Information Commission, “Hasil Pemeringkatan Keterbukaan Informasi di Badan Publik 2014” (2014), 3–4, https://komisiinformasi.go.id/?portfolio=laporan-hasil-pemeringkatan-2014.

[140] Ibid.

[141] Arif Adi Kuswardono (Central Information Commission), interview by IRM researcher, 11 Mar. 2019.

[142] Central Information Commission, “Hasil Pemeringkatan Keterbukaan Informasi.”

[143] Open Government Indonesia National Secretariat, “Sosialisasi Rancangan Peraturan Presiden tentang Satu Data Indonesia” (2017), https://ogi.bappenas.go.id/news/223/sosialisasi-rancangan-peraturan-presiden-tentang-satu-data-indonesia.

[144] LAPOR!-SP4N, “Sistem Pengelolaan Pengaduan Pelayanan Publik Nasional” (2017), https://drive.google.com/file/d/11s1jx3RmldZ5LysEv3EjaflF0sHMraah/view.

[145] Central Information Commission, “Peraturan Komisi Informasi No. 1/2010 tentang Standar Layanan Informasi Publik” (2010), https://komisiinformasi.go.id/?portfolio=peraturan-komisi-informasi-no-1-tahun-2010.

[146] Aditya Nuriya (Central Information Commission), interview by IRM researcher, 11 Mar. 2019.

[147] Open Government Partnership, “Independent Reporting Mechanism (IRM) Indonesia End-of-Term Report 2016–2017” (2019), https://www.opengovpartnership.org/wp-content/uploads/2019/08/Indonesia_End-of-Term_Report_2016-2017_EN.pdf.


Commitments

  1. Platform for Improved Legislative Data and Information

    ID0106, 2018, Capacity Building

  2. Make Legislative Information More Accessible

    ID0107, 2018, E-Government

  3. Improving Documentation and Access to Information on Parliamentary Sessions

    ID0108, 2018, E-Government

  4. Formulation of the Open Parliament Indonesia Roadmap

    ID0109, 2018, Capacity Building

  5. Establishing the Open Parliament Indonesia Institution

    ID0110, 2018, Legislative

  6. Extractives Data Management

    ID0092, 2018, Anti-Corruption

  7. Transparency and Participation in Health Data

    ID0093, 2018, E-Government

  8. Public Service Data

    ID0094, 2018, E-Government

  9. Participatory Education Budget

    ID0095, 2018, Capacity Building

  10. Participatory Village Government Planning

    ID0096, 2018, Capacity Building

  11. Civic Participation in E-Legislation Portal

    ID0097, 2018, E-Government

  12. Election Data Openness

    ID0098, 2018, Access to Information

  13. Health Service Data

    ID0099, 2018, E-Government

  14. Public Consultation Reform

    ID0100, 2018, Capacity Building

  15. LAPOR!-SP4N Quality Improvements

    ID0101, 2018, Capacity Building

  16. Complaint System for Environment

    ID0102, 2018, Anti-Corruption

  17. Government Procurement Transparency

    ID0103, 2018, Anti-Corruption

  18. Strenthening Open Data

    ID0104, 2018, Access to Information

  19. Improvements to Legal Aid

    ID0105, 2018, Access to Justice

  20. Open Government Strategic Plan

    ID0047, 2016,

  21. Public Agency Consultation Guidlines

    ID0048, 2016, Capacity Building

  22. Good Governance Manual and Public Consultations to Reach SDGs

    ID0049, 2016, Capacity Building

  23. Geospatial Information Management

    ID0050, 2016, Capacity Building

  24. Monitoring Public Services by Ombudsman

    ID0051, 2016, E-Government

  25. Ombudsman Overseeing Public Services

    ID0052, 2016, Public Service Delivery

  26. Public Services at Ministry of Education and Culture

    ID0053, 2016, Capacity Building

  27. Public Services at Ministry of Religious Affairs

    ID0054, 2016, Public Service Delivery

  28. Development of LAPOR into SP4N

    ID0055, 2016, Capacity Building

  29. Public Complaints Administration Integration into LAPOR!-SP4N

    ID0056, 2016, Capacity Building

  30. LAPOR!- SP4N as Citizen Aspiration and Complaints Platform

    ID0057, 2016, Capacity Building

  31. 1 Million Complaints Via LAPOR! by 2016

    ID0058, 2016, E-Government

  32. LAPOR! Public Accountability

    ID0059, 2016, Public Participation

  33. Interconnectivity of SOEs to LAPOR!

    ID0060, 2016, Capacity Building

  34. Environment and Forrest Sector Public Complaints

    ID0061, 2016, E-Government

  35. Strengthened Village Governance

    ID0062, 2016, Capacity Building

  36. Public Information Disclosure Through Ministry of Health

    ID0063, 2016, E-Government

  37. Public Information Disclosure Through Ministry of Education and Culture

    ID0064, 2016, E-Government

  38. Public Information Disclosure Through Ministry of Research Technology and Higher Education

    ID0065, 2016, E-Government

  39. Public Information Disclosure at Higher Education Institutions

    ID0066, 2016, E-Government

  40. Budget Transparency Information System

    ID0067, 2016, E-Government

  41. Inter Agency Data Governance

    ID0068, 2016, Capacity Building

  42. Open Data Implementation

    ID0069, 2016, Capacity Building

  43. Public Complaints Channels

    ID0070, 2016, Capacity Building

  44. Information Disclosure at Village Levels

    ID0071, 2016, E-Government

  45. Increase in Number of Open Data

    ID0072, 2016, Access to Information

  46. Improved Public Services

    ID0073, 2016, Capacity Building

  47. Transparency in the Regional Government Budget System

    ID0074, 2016, E-Government

  48. Procurement Disclosure in Bandung

    ID0075, 2016, Anti-Corruption

  49. Enhancing the LAPOR! Application

    ID0076, 2016, E-Government

  50. Public Complaints Services in the City of Bandung

    ID0077, 2016, Public Participation

  51. Information Disclosure on Citizens’ Proposals to DPRD

    ID0078, 2016, E-Government

  52. Greater Public Participation in Disseminating Development Information

    ID0079, 2016, Education

  53. "One Data Indonesia” in Semarang.

    ID0080, 2016, Access to Information

  54. One Data Basis for Semarang

    ID0081, 2016, Access to Information

  55. Enhanced Public Information Disclosure

    ID0082, 2016, E-Government

  56. Public Monitoring of Services in Semarang

    ID0083, 2016, Capacity Building

  57. Access to Information on DPRD

    ID0084, 2016, Capacity Building

  58. Data Governance of DPRD

    ID0085, 2016, Fiscal Openness

  59. Infrastructure for Fublic Information Disclosure

    ID0086, 2016, Capacity Building

  60. Public Information Communications Strategy

    ID0087, 2016, Subnational

  61. Information Through Jakarta.Go.Id Portal

    ID0088, 2016, Capacity Building

  62. Public Services Complaint Channel

    ID0089, 2016, Public Participation

  63. Strengthening of Data Governance

    ID0090, 2016, Access to Information

  64. Public Participation in Development Planning

    ID0091, 2016, E-Government

  65. Strengthening Transparency Infrastructure of Public Bodies

    ID0028, 2014, Public Service Delivery

  66. Strengthening Infrastructure of Central and Local Information Commission

    ID0029, 2014, Capacity Building

  67. Strengthening Institutional and Human Resources Infrastructure for Public Services

    ID0030, 2014, Public Participation

  68. Improve Quality of Openness in Health Services

    ID0031, 2014, Health

  69. Improve Quality of Openness in Education Services

    ID0032, 2014, E-Government

  70. Accelerate Open and Good Governance Practices in Law Enforcement

    ID0033, 2014, E-Government

  71. Accelerate Open and Good Governance Practices in Goods and Services Procurement

    ID0034, 2014, Anti-Corruption

  72. Accelerate Open and Good Governance Practices in Business Development and Investment Sector

    ID0035, 2014, Capacity Building

  73. Accelerate Open and Good Governance Practices in Land Affairs

    ID0036, 2014, Land & Spatial Planning

  74. Accelerate Open and Good Governance Practices in Management of Migrant Workers

    ID0037, 2014, Citizenship & Immigration

  75. Accelerate Open and Good Governance Practices in Hajj Management

    ID0038, 2014, Public Service Delivery

  76. Accelerate Open and Good Governance Practices in Natural Resources Management

    ID0039, 2014, Anti-Corruption

  77. Improve Public Participation in Development Planning

    ID0040, 2014, E-Government

  78. Improve Public Participation in House of Representative and Regional Representative Council

    ID0041, 2014, Legislative

  79. Improve Public Participation in Environmental Preservation

    ID0042, 2014, Environment and Climate

  80. Community Empowerment to Handle Poor Society and People with Disabilities and Special Needs

    ID0043, 2014, Health

  81. Community Empowerment to Support Environmental Sustainability

    ID0044, 2014, Environment and Climate

  82. Community Empowerment to Strengthen Agriculture Sector

    ID0045, 2014, Capacity Building

  83. Community Empowerment to Develop Creative Sector

    ID0046, 2014, E-Government

  84. Motor Vehicle Services

    ID0013, 2013, Infrastructure & Transport

  85. Public School Funding

    ID0014, 2013, Anti-Corruption

  86. Hajj Services: Ministry of Religious Affairs

    ID0015, 2013, Anti-Corruption

  87. Marriage Services: Office of Religious Affairs

    ID0016, 2013, Public Service Delivery

  88. Toll Roads

    ID0017, 2013, Public Service Delivery

  89. Land Affairs Transparency

    ID0018, 2013, E-Government

  90. Forest Management

    ID0019, 2013, Anti-Corruption

  91. Transparency and Accountability in Natural Resources Management Activity

    ID0020, 2013, Access to Information

  92. Oil, Gas, and Mining Revenue Transparency

    ID0021, 2013, Anti-Corruption

  93. Appointments of Information and Documentation Management Officials (PPID) in National Agencies and Enactments of their Standard Operating Procedure

    ID0022, 2013, Access to Information

  94. Starred commitment Formulation of a Working Plan and a Well-Operated Tracking System for Business/Investment Licensing Servies in 10 Provinces and 10 Regencies/Cities

    ID0023, 2013, E-Government

  95. Encouraging the Acceleration of the Operational Formation for Information Services in Local Government through the Formation of Local Government's PPID and its Tools

    ID0024, 2013, Access to Information

  96. Encouraging Comprehensive Implementation of Open Government in Pilot Province/Regency/City

    ID0025, 2013, Subnational

  97. Integration of Performance-Based Budgeting

    ID0026, 2013, Fiscal Openness

  98. Ensuring the Publication of Budget Plan (RKA/DIPA)

    ID0027, 2013, Fiscal Openness

  99. Poverty Reduction

    ID0001, 2011, E-Government

  100. Education Subsidies

    ID0002, 2011, Education

  101. Health Subsidies

    ID0003, 2011, Health

  102. Police

    ID0004, 2011, Dispute Resolution & Legal Assistance

  103. High Corruption Risk

    ID0005, 2011, E-Government

  104. Civil Service Recruitment

    ID0006, 2011, Capacity Building

  105. Land Administration

    ID0007, 2011, E-Government

  106. National Budget Information

    ID0008, 2011, Anti-Corruption

  107. District Budget Information

    ID0009, 2011, Fiscal Openness

  108. e-Procurement

    ID0010, 2011, Anti-Corruption

  109. One-Map Portal

    ID0011, 2011, E-Government

  110. Environmental Openness

    ID0012, 2011, Anti-Corruption

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