Social Audits Cover

Social Audits in Service Delivery: An Annotated Bibliography

Explore research and empirical evidence from the last fifteen years on how social audits work and their main benefits.

Kaduna Nigeria

Eyes and Ears to Improve Public Services

Learn how a concerned mother in Kaduna, Nigeria used a citizen feedback app to notify government leaders about poor conditions in a healthcare clinic and improve access to health services in her community.

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2021 OGP Impact Awards: Philippines – Citizen Participatory Audit

The Citizen Participatory Audit goes beyond simple auditing by working closely with civil society on a range of policy decisions to improve people’s lives. It uses a constructive engagement approach between citizens and government to validate the government’s use of…

Voices of Open Gov – Saied Tafida

When a Government’s “Eyes and Ears” Improve Public Services

In this Voices of Open Government episode, learn from a reformer in Kaduna, Nigeria about how we can inspire local governments to be more innovative in delivering public services and why incentivizing citizens to collaborate is critical.

Eyes and Ears project

Citizen Eyes and Ears on the Government: Kaduna State, Nigeria

Overspending and under-delivered infrastructure projects are among the symptoms of government vulnerability to corruption. Learn about Kaduna State "Eyes and Ears" project, which ensures that community funds are properly managed while fostering citizen participation.