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Securing human dignity through the lens of open governance

It has been exactly one year since I had the incredible honour of speaking at the opening of the 5th Global Summit of the Open Government Partnership in Tbilisi, Georgia. What made the occasion special for me, being South African,…

¿Para qué tomarse la molestia? La motivación de la retroalimentación ciudadana

Cuando establecemos mecanismos para solicitar retroalimentación ciudadana, solemos operar bajo el supuesto que los ciudadanos (una gran diversidad ciudadanos, tanto los que tienen poder como los que no) efectivamente estarán dispuestos a ofrecer su retroalimentación. Como ciudadano, ¿para qué tomarse…

Why Bother? The Motivation Question in Citizen Feedback

When we set up a way of collecting citizens’ feedback, too often there’s a big assumption we are making. We assume that the citizen – indeed, a diverse range of citizens – those who have power and those who do…

Citizen feedback in practice

Opening up governance activities to citizen participation is slowly, but surely, becoming the norm, thanks to the Open Government Partnership (OGP). Aided with computer technology, government entities have established mechanisms for citizen feedback in the hope of using them as…

Introducing CitizENGAGE – How Citizens Get Things Done

In a world full of autocracy, bureaucracy, and opacity, it can be easy to feel like you’re fighting an uphill battle against these trends. Trust in government is at historic lows. Autocratic leaders have taken the reins in countries once…