Rapport final d'engagement – ​​Réaliser une Pristina verte grâce à l'expansion du réseau de chauffage urbain, au développement des espaces verts et aux transports durables

Nom de l'évaluateur

Egzon Pacolli

Email

[email protected]

Nom de membre

Pristina, Kosovo

Plan d'action Les plans d'action sont au cœur de la participation d'un gouvernement à l'OGP. Ils sont le produit d'un processus de co-création dans lequel le gouvernement et la société civile développent conjointement des engagements en faveur d'un gouvernement ouvert... Objet

Plan d’action – Pristina, Kosovo, 2024-2025

EngagementLes engagements du PGO sont des promesses de réforme co-créées par les gouvernements et la société civile et soumises dans le cadre d'un plan d'action. Les engagements comprennent généralement une description du problème, des actions concrètes...

Réaliser une Pristina verte grâce à l'expansion du chauffage urbain, au développement des espaces verts et aux transports durables

Objet

Réaliser une Pristina verte grâce à l'expansion du chauffage urbain, au développement des espaces verts et aux transports durables

Action

The commitment focuses on addressing Pristina ’s severe air pollution and environmental challenges by implementing key initiatives aimed at reducing greenhouse gas emissions, improving air quality, and enhancing green infrastructure. A major component is the expansion of the Termokos district heating network, reducing reliance on solid fuels such as wood and coal, which are significant contributors to air pollution during the winter months. This initiative will not only lower greenhouse gas emissions but also provide a more sustainable and affordable heating solution for citizens, improving énergieGarantir l’accès universel à une énergie durable, fiable et abordable est essentiel à tous les aspects de la prospérité. Accroître la surveillance publique et la transparence dans le secteur de l’énergie peut contribuer à en... Autres efficiency and air quality. Another important measure is the expansion and maintenance of green spaces in collaboration with the public enterprise “Gjelbër” and private operators. These spaces, including parks and green corridors, play a critical role in absorbing pollutants, improving urban microclimates, and providing areas for recreation and physical activity. These efforts directly enhance the city’s air quality and contribute to a healthier and greener urban environment. The commitment also emphasizes promoting sustainable transportation, such as increasing public transport use and encouraging eco-friendly alternatives like cycling and walking. These actions aim to reduce vehicle emissions and mitigate traffic congestion, which are major sources of air pollution.

Problème

Pristina faces a severe environmental challenge with high levels of air pollution, particularly during winter, caused by heavy traffic, solid fuel heating, and extensive construction. Pollutants like fine particulate matter (PM10, PM2.5) and nitrogen oxides (NO2) pose serious health risks, including respiratory and cardiovascular issues, disproportionately affecting vulnerable populations. Traffic congestion further exacerbates pollution and contributes to greenhouse gas emissions. To address these issues, the commitment includes expanding the Termokos district heating network to reduce reliance on solid fuels and improve energy efficiency and air quality. A unified public transport ticketing system aims to encourage bus usage, reducing private vehicle reliance and emissions. Additionally, efforts to create and maintain green spaces will enhance urban well-being and environmental sustainability. This commitment tackles air pollution, urban congestion, and public health risks, improving quality of life and fostering long-term sustainability.

1.1 Quel était le niveau global de progrès dans la mise en œuvre de l'engagement au moment de cette évaluation ?

complet

Expliquez brièvement votre réponse :

At the time of this assessment, the commitment “Realizing Green Pristina through district heating expansion, green space development, and sustainable transportation” was fully implemented. The Municipality of Prishtina successfully expanded the district heating network in cooperation with TERMOKOS Sh.A., introduced sustainable transport measures including free public transport, and developed green spaces across the city. These activities are verifiable through municipal reports, infrastructure improvements, and public service records. The commitment achieved its intended outcomes of improving urban sustainability, increasing access to cleaner heating, and promoting environmentally friendly transportation options, demonstrating full achèvementLes responsables de la mise en œuvre doivent respecter leurs engagements pour qu'ils aient un impact. Pour chaque engagement, le mécanisme de rapport indépendant (IRM) d'OGP évalue dans quelle mesure les activités décrivent ... Autres of the planned initiatives.

Preuve 1: The presentation of the  “Master Plan for the Expansion of the Heating Network”

Preuve 2: Kosovo launches the largest solar thermal district heating project in the Western Balkans

Preuve 3: Bus location application

Preuve 4: E-bus application

1.2 Décrivez les principaux facteurs externes ou internes qui ont eu un impact sur la mise en œuvre de cet engagement et comment ils ont été traités (ou non).

The implementation of the commitment “Realizing Green Pristina through district heating expansion, green space development, and sustainable transportation” was influenced by several internal and external factors:

External factors: One key factor was the availability of funding for infrastructure upgrades, including the expansion of the district heating network and investment in cleaner heating systems. International partnerships and donor support, as well as regulatory frameworks, shaped the scope and pace of implementation. External challenges, such as supply chain issues or fluctuating energy prices, also influenced project timelines.

Internal factors: Coordination across municipal departments and with utility providers was essential to align technical, environmental, and social objectives. Institutional capacity, including planning, monitoring, and stakeholder engagement processes, affected the efficiency of implementation.

How these factors were addressed: The municipality proactively coordinated with TERMOKOS Sh.A., transport authorities, and civil society to ensure smooth implementation. Transparent planning processes, public consultations, and stakeholder engagement helped manage challenges and incorporate citizen feedback. Funding constraints were mitigated through phased implementation and prioritization of high-impact projects, ensuring that core objectives were achieved despite limitations.

Overall, the municipality’s adaptive strategies and strong coordination enabled full implementation of the commitment while addressing both internal and external challenges.

1.3 L'engagement a-t-il été mis en œuvre comme prévu à l'origine ?

Tous les jalons d'engagement ont été mis en œuvre comme prévu

Expliquez brièvement votre réponse :

The commitment was implemented largely as originally planned. Key activities, including the expansion of the district heating network, the development of green spaces, and the introduction of sustainable transportation measures such as free public transport, were executed according to the original design. While minor adjustments in timelines or sequencing occurred due to technical, logistical, or funding considerations, these did not alter the overall objectives or scope of the commitment. The intended environmental, social, and governance outcomes were achieved, demonstrating faithful implementation of the original plan.

Preuve 1: The presentation of the  “Master Plan for the Expansion of the Heating Network”

Preuve 2: Kosovo launches the largest solar thermal district heating project in the Western Balkans

Preuve 3: Bus location application

Preuve 4: E-bus application

2.1.1. – Le gouvernement a-t-il divulgué plus d'informations ; améliorer la qualité des informations (nouvelles ou existantes) ; améliorer la valeur de l'information; améliorer les canaux pour divulguer ou demander des informations ou améliorer l'accessibilité à l'information ?

Oui

Degré de résultat :

Exceptionnel

Explication : Sous forme narrative, quel a été l'impact sur les personnes ou la pratique.

While the commitment primarily focused on environmental sustainability and infrastructure improvements, it also contributed to increased transparenceSelon les articles de gouvernance de l'OGP, la transparence se produit lorsque "les informations détenues par le gouvernement (y compris sur les activités et les décisions) sont ouvertes, complètes, opportunes, librement accessibles au public... Autres and information sharing in ways that directly affect citizens’ daily lives. The expansion of the district heating network, the development of green spaces, and the introduction of sustainable transport options were accompanied by public consultations, municipal updates, and information campaigns that kept citizens informed about project scope, timelines, and benefits.

This greater availability of information allowed residents to better understand how municipal decisions impact their environment, energy access, and mobility, enabling them to make more informed choices in daily life. For example, knowledge about new heating systems and free public transport schedules helped households plan energy use and commute more efficiently, while awareness of green space developments encouraged active use of recreational areas.

Overall, the disclosure of information, even if not the primary focus of the commitment, had an outstanding impact because it strengthened public understanding, improved access to services, and contributed directly to a higher quality of life in Pristina. Citizens experienced tangible benefits from being informed, linking transparency closely to practical outcomes in urban sustainability.

Preuve 1: The presentation of the  “Master Plan for the Expansion of the Heating Network”

Preuve 2: Kosovo launches the largest solar thermal district heating project in the Western Balkans

Preuve 3: Bus location application

Preuve 4: E-bus application

2.1.2. – Le gouvernement a-t-il créé de nouvelles opportunités pour solliciter les commentaires des citoyens/permettre à la participation d'informer ou d'influencer les décisions ; améliorer les canaux ou espaces existants pour solliciter les commentaires des citoyens/permettre la participation/informer ou influencer les décisions ; créer ou améliorer les capacités du gouvernement ou du public visant à améliorer la façon dont le gouvernement sollicite les commentaires des citoyens/permet la participation/ou permet au public d'informer ou d'influencer les décisions ?

Non applicable

2.1.3 Le gouvernement a-t-il créé ou amélioré des canaux, des opportunités ou des capacités pour tenir les fonctionnaires responsables de leurs actes ?

Oui

Degré de résultat :

Exceptionnel

Explication : Sous forme narrative, quel a été l'impact sur les personnes ou la pratique.

The commitment strengthened accountability mechanisms by ensuring that municipal actions related to district heating expansion, green space development, and sustainable transport were transparent and responsive to public needs. Through public consultations, updates on project progress, and reporting on infrastructure and service improvements, citizens gained clear insight into how decisions were made and how public resources were allocated.

These mechanisms allowed residents to monitor implementation, provide feedback, and hold officials responsible for meeting project objectives and timelines. As a result, municipal authorities became more responsive, with tangible improvements in service delivery and environmental outcomes directly linked to citizen oversight.

This impact is considered outstanding because the accountability structures were not merely procedural—they directly influenced municipal practices and outcomes, fostering trust, promoting responsible governance, and ensuring that projects delivered real benefits to the community, enhancing the quality of life in Pristina.

Preuve 1: The presentation of the  “Master Plan for the Expansion of the Heating Network”

Preuve 2: Kosovo launches the largest solar thermal district heating project in the Western Balkans

Preuve 3: Bus location application

Preuve 4: E-bus application

2.1.4 Autres résultats

Oui

Degré de résultat :

Exceptionnel

Explication : Sous forme narrative, quel a été l'impact sur les personnes ou la pratique.

Beyond transparency and accountability, the commitment had a profound impact through the integration of green policies that directly influenced the expansion of the district heating network and the public transport fleet. The municipality’s investment in cleaner, more efficient heating systems reduced reliance on polluting individual heating sources, lowering greenhouse gas emissions and improving air quality in urban areas. This not only benefits public health but also aligns with broader environmental sustainability goals, demonstrating a tangible application of green policies in urban infrastructure.

Similarly, the expansion and modernization of the municipal bus fleet, combined with the introduction of free public transport, promoted sustainable mobility and reduced car usage, traffic congestion, and emissions. These measures support climate-friendly transport policies and provide equitable access to affordable mobility, particularly for low-income residents.

By implementing these green policies, the municipality has successfully linked environmental objectives with practical urban solutions. Citizens benefit directly through cleaner air, more efficient heating, improved mobility, and increased access to green spaces, while the municipality strengthens its capacity for sustainable urban planning and long-term environmental stewardship. These outcomes make the results outstanding, as they combine measurable environmental impact with enhanced quality of life for residents.

Preuve 1: The presentation of the  “Master Plan for the Expansion of the Heating Network”

Preuve 2: Kosovo launches the largest solar thermal district heating project in the Western Balkans

Preuve 3: Bus location application

Preuve 4: E-bus application

2.2 L'engagement a-t-il abordé le problème de politique publique qu'il visait à résoudre tel que décrit dans le plan d'action ?

Oui

Expliquez brièvement votre réponse :

The commitment effectively addressed the public policy problems identified in the action plan, namely environmental pollution, inefficient heating systems, limited green spaces, and unsustainable urban transport. By expanding the district heating network, the municipality reduced reliance on polluting individual heating sources, improving air quality and energy efficiency. The development of green spaces enhanced urban livability and recreational opportunities, while the expansion and modernization of the public transport fleet, along with free public transport, promoted sustainable mobility and reduced traffic congestion. These measures directly respond to the identified challenges, delivering tangible environmental, social, and infrastructural benefits, and demonstrating that the commitment successfully achieved its intended policy objectives.

Preuve 1: The presentation of the  “Master Plan for the Expansion of the Heating Network”

Preuve 2: Kosovo launches the largest solar thermal district heating project in the Western Balkans

Preuve 3: Bus location application

Preuve 4: E-bus application

3. Fournir au moins une leçon ou une réflexion relative à la mise en œuvre de cet engagement. Il peut s'agir de l'identification des principaux obstacles à la mise en œuvre, d'une aide/obstacle inattendu, de recommandations pour des engagements futurs, ou si l'engagement doit être reporté au prochain plan d'action.

A key lesson from the implementation of this commitment is the importance of integrating environmental policies with practical urban planning and infrastructure development. The success of the district heating network expansion and the modernization of the public transport fleet demonstrates that green policies can deliver tangible benefits to both the environment and citizens’ daily lives when they are carefully coordinated with municipal services and participation du publicDonner aux citoyens la possibilité de contribuer au processus décisionnel du gouvernement conduit à une gouvernance plus efficace, à une meilleure prestation des services publics et à des résultats plus équitables. Spécification technique....

One challenge encountered was the need to balance technical, financial, and social considerations. Expanding the heating network required coordination with utility providers, urban planners, and residents to ensure efficient implementation while minimizing disruptions. Similarly, upgrading the public transport fleet and introducing free services required careful logistical planning, budgeting, and stakeholder engagement. These challenges highlighted the importance of robust interdepartmental coordination and continuous communication with citizens to maintain transparency and public support.

An unexpected positive factor was the strong public response and engagement with green initiatives. Citizens showed increased interest in sustainable transport and cleaner heating options, which reinforced the value of participatory planning and public consultations.

For future commitments, it is recommended to continue expanding green infrastructure while embedding citizen engagement and feedback mechanisms in every stage. Scaling up digital monitoring tools, increasing community awareness campaigns, and integrating environmental objectives into broader municipal planning can further enhance sustainability outcomes. This commitment provides a strong model for combining environmental, social, and governance goals, and its approach should be carried forward in the next action plan to strengthen Pristina’s transition to a greener, more inclusive, and resilient city.