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Costa Rica

Strengthen the National System of Comptrollers Service (CR0007)

Overview

At-a-Glance

Action Plan: Costa Rica Action Plan 2013-2014

Action Plan Cycle: 2013

Status: Inactive

Institutions

Lead Institution: Secretaría Técnica de Contralorías de Servicios del Ministerio de Planificación Nacional, con el apoyo de la Secretaría Técnica de Gobierno Digital.

Support Institution(s): NA

Policy Areas

Public Service Delivery

IRM Review

IRM Report: Costa Rica Progress Report 2013-2014

Starred: No

Early Results: Pending IRM Review

Design i

Verifiable: Yes

Relevant to OGP Values: Civic Participation Public Accountability

Potential Impact:

Implementation i

Completion:

Description

Se pretende durante el año 2013 fortalecer el Sistema Nacional de Contralorías de Servicios por medio de una campaña de divulgación sobre sus funciones como oficinas de “servicio al cliente” dentro de las instituciones públicas del país y los mecanismos a los que puede acceder los ciudadanos a través de ellas para plantear quejas, denuncias y sugerencias.

Commitments

  1. Opening of Public Data on Climate Change and Its Financing

    CR0050, 2017, Environment and Climate

  2. Observatory of the Legal Framework Governing on Open Government

    CR0051, 2017, Legislation & Regulation

  3. Implementation of Standards Integrated Open to Public Procurement Contracts (Sicop)

    CR0052, 2017, Open Contracting and Procurement

  4. Open Justice Policy

    CR0053, 2017, Judiciary

  5. Policy Open Parliament Legislative Assembly of the Republic of Costa Rica

    CR0054, 2017, Legislature

  6. Training for Women of Political Parties

    CR0055, 2017, Gender

  7. Tools and Mechanisms to Promote and Advocacy of Population Lgtbi

    CR0056, 2017, Gender

  8. Follow-Up to the Commitments of the National Strategy for an Open Government

    CR0057, 2017, Legislation & Regulation

  9. Review of the Third Plan of Action by the Administration Governing from 2018 to 2022

    CR0058, 2017, OGP

  10. Digital Platform for Access to Information on Plans, Programs and Protection Mecha Mos Women's Rights

    CR0047, 2017, E-Government

  11. Multichannel Platform National Public Offering of Education in Force

    CR0048, 2017, E-Government

  12. Laboratory and Innovation for Sustainable and Inclusive Cities

    CR0049, 2017, Public Participation

  13. Open Data Policy

    CR0024, 2015, Capacity Building

  14. Decree on Transparency and Access to Public Information

    CR0025, 2015, Capacity Building

  15. Draft Law on Access to Public Information

    CR0026, 2015, Legislation & Regulation

  16. Profile Directory Information of Public Institutions

    CR0027, 2015, E-Government

  17. Model Document Management and File Management

    CR0028, 2015, E-Government

  18. Law Enforcement Excessive Paperwork 8220

    CR0029, 2015, Legislation & Regulation

  19. For Open Government Technology Platforms

    CR0030, 2015, Capacity Building

  20. Costa Rica Strengthen My Future National Platform for Social Innovation and Siec

    CR0031, 2015, E-Government

  21. Starred commitment Transparency Index Ombudsman

    CR0032, 2015, E-Government

  22. Starred commitment Cumplmiento Reports with Internal Audit

    CR0033, 2015, Audits and Controls

  23. Policy Reforms Against Corruption

    CR0034, 2015, Anti-Corruption Institutions

  24. Transparent Selection of Civil Servants

    CR0035, 2015, E-Government

  25. Transparent Management Processes Infrastructure Projects

    CR0036, 2015, Anti-Corruption Institutions

  26. Civil Rights in Open Government

    CR0037, 2015, Capacity Building

  27. Citizen Service Training for Staff

    CR0038, 2015, Capacity Building

  28. Protocol for Dialogue with Sectors and Populations

    CR0039, 2015, Capacity Building

  29. Citizen Participation Policy of the Judiciary

    CR0040, 2015, Capacity Building

  30. Civic Laboratories

    CR0041, 2015, Capacity Building

  31. Houses of Justice

    CR0042, 2015, Justice

  32. 27 Territorial Councils for Rural Development

    CR0043, 2015, Infrastructure & Transport

  33. Talking for Good Living with Indigenous Peoples (RIBCA)

    CR0044, 2015, Marginalized Communities

  34. Table for Guanacaste

    CR0045, 2015, Infrastructure & Transport

  35. Democratic Development Workshops

    CR0046, 2015, Public Participation

  36. Enhance and Strengthen the Citizen Portal (Www.Gob.Go.Cr)

    CR0001, 2013, E-Government

  37. Create Enterprise Platform Used in All Municipalities in the Country

    CR0002, 2013, E-Government

  38. Expand Services in Electronic Service Windows (VES)

    CR0003, 2013, Citizenship and Immigration

  39. Encourage the Use of the Platform "In Time"

    CR0004, 2013, E-Government

  40. Electronically Implement the Veterinary Product

    CR0005, 2013, E-Government

  41. Promote Interoperability Framework

    CR0006, 2013, Capacity Building

  42. Strengthen the National System of Comptrollers Service

    CR0007, 2013, Public Service Delivery

  43. Conduct a Feasibility Study on the Modernization of the Postal Service in Costa Rica

    CR0008, 2013, Capacity Building

  44. Update the Guide for Developing Web Pages

    CR0009, 2013, E-Government

  45. Opening Implement the Public Budget

    CR0010, 2013, E-Government

  46. Hold a Forum on Access to Information and Public Participation in Environmental Issues

    CR0011, 2013, Environment and Climate

  47. Issue a Guideline for the Publication of Minutes

    CR0012, 2013, E-Government

  48. Starred commitment Develop an Index of Transparency of Public Institutions in Costa Rica

    CR0013, 2013, Anti-Corruption Institutions

  49. Submit to the Legislature a Draft Law on Access to Public Information

    CR0014, 2013, Legislation & Regulation

  50. Define and Implement the National Policy of Open Data

    CR0015, 2013, Open Data

  51. Promote Open Data in Public Institutions

    CR0016, 2013, Capacity Building

  52. Spread the Concept and Philosophy of Open Government in Public Institutions, Citizens and Public Opinion

    CR0017, 2013, Capacity Building

  53. Develop a Manual for the Use of Social Networks in Public Institutions in Costa Rica

    CR0018, 2013, Capacity Building

  54. Empower People Through Access to Information and Opportunities for Citizen Participation

    CR0019, 2013, E-Government

  55. Monitor the Open Data Hackathon First and Further Events of This Type

    CR0020, 2013, Open Data

  56. Implement the Pension System in the National Pension

    CR0021, 2013, E-Government

  57. Implement a Single Purchase System in the State Symphysis

    CR0022, 2013, E-Government

  58. Implement the "Digital Citizen Security" Project

    CR0023, 2013, E-Government