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Costa Rica

Strengthen the National System of Comptrollers Service (CR0007)

Overview

At-a-Glance

Action Plan: Costa Rica Action Plan 2013-2014

Action Plan Cycle: 2013

Status: Inactive

Institutions

Lead Institution: Secretaría Técnica de Contralorías de Servicios del Ministerio de Planificación Nacional, con el apoyo de la Secretaría Técnica de Gobierno Digital.

Support Institution(s): NA

Policy Areas

Public Service Delivery

IRM Review

IRM Report: Costa Rica Progress Report 2013-2014

Starred: No

Early Results: No IRM Data

Design i

Verifiable: Yes

Relevant to OGP Values: Civic Participation , Public Accountability

Potential Impact:

Implementation i

Completion:

Description

Se pretende durante el año 2013 fortalecer el Sistema Nacional de Contralorías de Servicios por medio de una campaña de divulgación sobre sus funciones como oficinas de “servicio al cliente” dentro de las instituciones públicas del país y los mecanismos a los que puede acceder los ciudadanos a través de ellas para plantear quejas, denuncias y sugerencias.

Commitments

  1. Transparency and Accountability in School Board Projects

    CR0059, 2019, Access to Information

  2. Prospective Labor System and National Employment System

    CR0060, 2019, Access to Information

  3. Center for Territorial Intelligence

    CR0061, 2019, E-Government

  4. Inclusive and Participatory Rural Development

    CR0062, 2019, Capacity Building

  5. Using Open Data to Prevent Corruption

    CR0063, 2019, Access to Information

  6. Simplifying Business Regulations Through Citizen Feedback

    CR0064, 2019, Access to Information

  7. Coordination to Implement the "Sowing Security" Strategy

    CR0065, 2019, Access to Information

  8. Develop the Judicial Observatory System

    CR0066, 2019, Access to Information

  9. Opening of Public Data on Climate Change and Its Financing

    CR0050, 2017, Access to Information

  10. Observatory of the Legal Framework Governing on Open Government

    CR0051, 2017, Legislation & Regulation

  11. Implementation of Standards Integrated Open to Public Procurement Contracts (Sicop)

    CR0052, 2017, Anti-Corruption

  12. Open Justice Policy

    CR0053, 2017, Judiciary

  13. Policy Open Parliament Legislative Assembly of the Republic of Costa Rica

    CR0054, 2017, Legislative

  14. Training for Women of Political Parties

    CR0055, 2017, Gender

  15. Tools and Mechanisms to Promote and Advocacy of Population Lgtbi

    CR0056, 2017, Gender

  16. Follow-Up to the Commitments of the National Strategy for an Open Government

    CR0057, 2017, Legislation & Regulation

  17. Review of the Third Plan of Action by the Administration Governing from 2018 to 2022

    CR0058, 2017,

  18. Digital Platform for Access to Information on Plans, Programs and Protection Mecha Mos Women's Rights

    CR0047, 2017, E-Government

  19. Multichannel Platform National Public Offering of Education in Force

    CR0048, 2017, E-Government

  20. Laboratory and Innovation for Sustainable and Inclusive Cities

    CR0049, 2017, Public Participation

  21. Open Data Policy

    CR0024, 2015, Access to Information

  22. Decree on Transparency and Access to Public Information

    CR0025, 2015, Access to Information

  23. Draft Law on Access to Public Information

    CR0026, 2015, Access to Information

  24. Profile Directory Information of Public Institutions

    CR0027, 2015, Access to Information

  25. Model Document Management and File Management

    CR0028, 2015, Access to Information

  26. Law Enforcement Excessive Paperwork 8220

    CR0029, 2015, Access to Information

  27. For Open Government Technology Platforms

    CR0030, 2015, Capacity Building

  28. Costa Rica Strengthen My Future National Platform for Social Innovation and Siec

    CR0031, 2015, E-Government

  29. Starred commitment Transparency Index Ombudsman

    CR0032, 2015, E-Government

  30. Starred commitment Cumplmiento Reports with Internal Audit

    CR0033, 2015, Anti-Corruption

  31. Policy Reforms Against Corruption

    CR0034, 2015, Anti-Corruption

  32. Transparent Selection of Civil Servants

    CR0035, 2015, Access to Information

  33. Transparent Management Processes Infrastructure Projects

    CR0036, 2015, Access to Information

  34. Civil Rights in Open Government

    CR0037, 2015, Capacity Building

  35. Citizen Service Training for Staff

    CR0038, 2015, Capacity Building

  36. Protocol for Dialogue with Sectors and Populations

    CR0039, 2015, Capacity Building

  37. Citizen Participation Policy of the Judiciary

    CR0040, 2015, Capacity Building

  38. Civic Laboratories

    CR0041, 2015, Capacity Building

  39. Houses of Justice

    CR0042, 2015, Dispute Resolution & Legal Assistance

  40. 27 Territorial Councils for Rural Development

    CR0043, 2015, Infrastructure & Transport

  41. Talking for Good Living with Indigenous Peoples (RIBCA)

    CR0044, 2015, Fiscal Openness

  42. Table for Guanacaste

    CR0045, 2015, Infrastructure & Transport

  43. Democratic Development Workshops

    CR0046, 2015, Public Participation

  44. Enhance and Strengthen the Citizen Portal (Www.Gob.Go.Cr)

    CR0001, 2013, Access to Information

  45. Create Enterprise Platform Used in All Municipalities in the Country

    CR0002, 2013, E-Government

  46. Expand Services in Electronic Service Windows (VES)

    CR0003, 2013, Citizenship & Immigration

  47. Encourage the Use of the Platform "In Time"

    CR0004, 2013, E-Government

  48. Electronically Implement the Veterinary Product

    CR0005, 2013, E-Government

  49. Promote Interoperability Framework

    CR0006, 2013, Capacity Building

  50. Strengthen the National System of Comptrollers Service

    CR0007, 2013, Public Service Delivery

  51. Conduct a Feasibility Study on the Modernization of the Postal Service in Costa Rica

    CR0008, 2013, Capacity Building

  52. Update the Guide for Developing Web Pages

    CR0009, 2013, E-Government

  53. Opening Implement the Public Budget

    CR0010, 2013, Access to Information

  54. Hold a Forum on Access to Information and Public Participation in Environmental Issues

    CR0011, 2013, Environment and Climate

  55. Issue a Guideline for the Publication of Minutes

    CR0012, 2013, E-Government

  56. Starred commitment Develop an Index of Transparency of Public Institutions in Costa Rica

    CR0013, 2013, Anti-Corruption

  57. Submit to the Legislature a Draft Law on Access to Public Information

    CR0014, 2013, Access to Information

  58. Define and Implement the National Policy of Open Data

    CR0015, 2013, Access to Information

  59. Promote Open Data in Public Institutions

    CR0016, 2013, Access to Information

  60. Spread the Concept and Philosophy of Open Government in Public Institutions, Citizens and Public Opinion

    CR0017, 2013, Access to Information

  61. Develop a Manual for the Use of Social Networks in Public Institutions in Costa Rica

    CR0018, 2013, Capacity Building

  62. Empower People Through Access to Information and Opportunities for Citizen Participation

    CR0019, 2013, E-Government

  63. Monitor the Open Data Hackathon First and Further Events of This Type

    CR0020, 2013, Access to Information

  64. Implement the Pension System in the National Pension

    CR0021, 2013, E-Government

  65. Implement a Single Purchase System in the State Symphysis

    CR0022, 2013, Anti-Corruption

  66. Implement the "Digital Citizen Security" Project

    CR0023, 2013, E-Government

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