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North Macedonia

Developing Capacities at Local Level for the Implementation of Mechanisms for Proactive Communication with Citizens (MK0075)

Overview

At-a-Glance

Action Plan: Macedonia, Second Action Plan, 2014-16

Action Plan Cycle: 2014

Status: Inactive

Institutions

Lead Institution: Ministry of Local Self-government

Support Institution(s): Municipalities; Association of Local Government Units of the Republic of Macedonia – ZELS; UNDP; Local Communities; Civil society organizations

Policy Areas

Capacity Building, Subnational

IRM Review

IRM Report: Macedonia End-of-Term Report 2014-2016

Starred: No

Early Results: Marginal

Design i

Verifiable: Yes

Relevant to OGP Values: Access to Information Civic Participation

Potential Impact:

Implementation i

Completion:

Description

Developing capacities at local level for the implementation of mechanisms for proactive communication with citizens

IRM End of Term Status Summary

XV. Local Open Government: Capacity Building 

Commitment 6.1: Developing Capacities at Local Level 

Commitment Text: 6.1. Developing capacities at local level for the implementation of mechanisms for proactive communication with citizens: 1) Evaluation of the capacity of municipalities to provide proactive communication with citizens; 2) Development of a Program to strengthen the capacity of municipalities; 3) Preparation and implementation of training for trainers;  4) Preparation of curriculum and training materials; and 5) Implementation of the Program and Training Plan.

Responsible institution(s):  Ministry of Local Self-government 

Supporting institution(s): All municipalities, Association of Local Government Units of the Republic of Macedonia – ZELS; UNDP; local communities; civil society organisations[Note 126: The full list of CSOs listed as supporting institutions is Center for Civil Communications; Center for Research and Policy Making; Association for the Development of the Roma community in Macedonia; Centre for Development and European Integration – Bitola; Educational-humanitarian organization-Stip; Green Power – Veles; Institute for Economic Strategies and International Affairs Ohrid – Skopje; Macedonian Center for International Cooperation; and CSW - Coordination Unit of Forums.] 

Start Date: 1/1/2014   End Date: 31/12/2016

Commitment aim

This commitment envisages the further strengthening of local capacities for proactive communication with citizens. In particular, it aimed to conduct a needs assessment; develop a training program, training materials, and a “training of trainers” course; and carry out capacity-building activities to support proactive consultations and communication with citizens.

Status

Midterm: Limited

The government’s midterm self-assessment reported on the monitoring activities of civil society. However, those activities focused on analyzing current trends in participation, rather than providing an assessment of the needs of local authorities. The Association for Local Self-Governments and Community Forums also conducted capacity-building activities, but they were limited in scope. For these reasons, there was little progress on this commitment in the first year of implementation.

For more information, please see the 2014-2016 IRM midterm report.

End of term: Limited

The government’s end of year self-assessment discusses only the activities implemented within the framework of the Community Forum, which is a mechanism for consultation and co-decision with citizens on projects, programs, policies, or budgets at the local level.[Note 127: For more information, please see: http://www.forumivozaednicata.com.mk/index.php.] The IRM researcher confirmed that, in the second year, 10 new municipalities were included in the program, and trained on the subject of consultative mechanisms and consultation processes.

Nonetheless, this was part of a larger developmental program of the Swiss Agency for Development and Cooperation that had been implemented since 2006, and would have been implemented despite OGP. The IRM midterm report stated that multiple initiatives are still taking place without proper coordination and transfer of knowledge. It was difficult for the IRM researcher to assess the initiative’s impact and potential changes on municipalities while there were no new initiatives supported within the OGP framework. 

Did it open government?

Access to information: Marginal

Civic Participation: Marginal

Stakeholders were already engaged at the local level before the second national action plan was adopted.[Note 128: Most important and widespread are 'mesni zaednici', 'forumi na zaednicata ', 'oddelenija za komunikacija.'] This commitment intended to improve local capacity for inclusive decision making. While consultations were mandatory in some areas (e.g., urban planning) and institutional mechanisms existed to guarantee civic participation (e.g., ‘rural and urban communities’), citizens were not being consulted in practice.[Note 129: See, for example, Civic Engagement Study for trends on civic participation, accessible at: http://www.civicengagement.mk.] Therefore, this commitment attempted to institutionalise the culture of consultations, a long-standing priority for civil society.

The activities that were part of this commitment provided access to information and public consultation in ten new municipalities where community forums were implemented.[Note 130: With this, the total number of budgetary community forums was 30 for the period 2014-2017, Community Forums Newsletter No.5, 2016 available at: http://bit.ly/2jRxuze [In Macedonian].] Both local officials and civil society agree that the forums are inclusive and useful for local decision making. They have a very good reputation, and annual calls for participation usually attract interest from many municipalities. Some municipalities have continued to implement them, even after participation in the program.[Note 131: Three municipalities implemented forums independently in 2016: Demir Kapija, Novaci and Kriva Palanka.] After a decade of implementation, most municipalities organised some kind of community forum. Despite these positive outcomes, the IRM researcher believes the activities had only a marginal impact, as decision making in the targeted municipalities improved in only ten out of 84 municipalities. Moreover, the fact that the measures were included in OGP hardly impacted the existing Community Forums program. As the forum coordinator pointed out, OGP helped spread information about the program during OGP events and in the OGP working groups.[Note 132: IRM researcher interview with Kristina Hadzi Vasileva.] 

Carried forward?

The new action plan continues to focus on opening local governments. It includes nine commitments and 31 milestones. Capacity building of civil society and citizens is mainstreamed and included in most commitments focusing on particular policy areas or competences of the municipalities. 


Commitments

  1. Awareness-Raising About Access to Information Rights

    MK0121, 2018, Capacity Building

  2. Public Access to Central Register of the Republic of Macedonia

    MK0122, 2018, Beneficial Ownership

  3. Mapping Homeless and Socially Endangered Families and Individuals

    MK0123, 2018, E-Government

  4. Monitoring Property Status of Elected and Appointed Officials

    MK0124, 2018, Anti-Corruption Institutions

  5. Assessment of Anti-Corruption Legislation

    MK0125, 2018, Anti-Corruption Institutions

  6. Open Treasury

    MK0126, 2018, E-Government

  7. Publishing Procurement Information

    MK0127, 2018, E-Government

  8. Health Sector Transparency and Establish a Cost Impact Assessment Mechanism

    MK0128, 2018, Capacity Building

  9. Employment Program Transparency and Impact Assessment Mechanism

    MK0129, 2018, Capacity Building

  10. Cataloging Data Sets in State Institutions

    MK0130, 2018, E-Government

  11. Regional Open Data Initiatives

    MK0131, 2018, Open Data

  12. Financial Transparency Tools

    MK0132, 2018, E-Government

  13. Improvement in Local Public Service Delivery

    MK0133, 2018, Fiscal Transparency

  14. Inclusive Local Decision-Making

    MK0134, 2018, Gender

  15. To Resilient Skopje Via Data Availability

    MK0135, 2018, Infrastructure & Transport

  16. Access to Justice Development

    MK0136, 2018, Justice

  17. Improving Access to Justice for Marginalized Groups of Citizens

    MK0137, 2018, Capacity Building

  18. Awareness-Raisinga About Climate Change

    MK0138, 2018, Environment and Climate

  19. National Assembly Capacity-Building

    MK0139, 2018, Capacity Building

  20. Increasing the Financial Transparency of the Assembly of RM

    MK0140, 2018, Fiscal Transparency

  21. Parliamentary TV Channel

    MK0141, 2018, E-Government

  22. Citizen Participation in Assembly

    MK0142, 2018, E-Government

  23. #N/A

    MK0143, 2018, Legislature

  24. Creation of Open Data Standards

    MK0089, 2016, Legislation & Regulation

  25. Improvement of the Open Data Platform and Its Approximation to the Citizens

    MK0090, 2016, Capacity Building

  26. Rising Awareness of Open Data

    MK0091, 2016, Capacity Building

  27. Cataloging and Categorization of Data Sets Held by State Institutions

    MK0092, 2016, E-Government

  28. Open Data Linking on the State Institutions’ Portals

    MK0093, 2016, E-Government

  29. Improvement and Facilitation of the Access to Information

    MK0094, 2016, Capacity Building

  30. Starred commitment Implementation of the Law on Whistle-Blower Protection and Raising the Awareness for Whistle-Blowing

    MK0095, 2016, Anti-Corruption Institutions

  31. Open Data on Property Status of Elected and Appointed Persons

    MK0096, 2016, Anti-Corruption Institutions

  32. Promotion of Integrity, Transparency and Accountability on Local Level and Monitoring the Progress

    MK0097, 2016, Anti-Corruption Institutions

  33. Promotion of Cooperation and Increased Proactivity in the Prevention of Corruption and Conflict of Interests

    MK0098, 2016, Anti-Corruption Institutions

  34. Starred commitment Open Budget Initiative

    MK0099, 2016, Fiscal Transparency

  35. Open Data on Health Programs

    MK0100, 2016, Fiscal Transparency

  36. Creating a Legal Obligation for the Contracting Authorities for Mandatory Publication of Information Regarding the Public Procurement Contracts on Their Websites

    MK0101, 2016, Fiscal Transparency

  37. Involving Representatives of Associations and Foundations, As Well As Other Civil Society Organizations, in Transparent and Objective Manner in Sector Working Groups for Planning and Programming of IPA 2

    MK0102, 2016, Public Participation

  38. Publication of Data on Signed Contracts and Received Assistance Through Infrastructure Development Program (Orio) Netherlands

    MK0103, 2016, Aid

  39. Introduction of a Publicly Accessible Register of Concession Contracts

    MK0104, 2016, E-Government

  40. Increased Budgetary Fund Benefits in Preventive and Curative Health Protection for Citizens

    MK0105, 2016, Capacity Building

  41. Publication of Data on Planned and Realized Domestic and Foreign Assistance for Rural Development and Agriculture on a Quarterly Basis

    MK0106, 2016, Aid

  42. Determination of Data on State Assistance to Be Published and Their Publication

    MK0107, 2016, Aid

  43. Developing Standards for Transparency and Open Data on Local Level

    MK0108, 2016, Capacity Building

  44. Establishment of New Tools to Improve Financial Transparency and Accountability of Local Self-Government Units

    MK0109, 2016, Capacity Building

  45. Improvement of the Institutional Consultation Mechanism at the Local Level

    MK0110, 2016, Capacity Building

  46. Capacity Strengthening for Cooperation Between the Local Self-Government Units and Civil Organizations

    MK0111, 2016, Capacity Building

  47. Monitoring and Evaluation of Service Quality at the Local Level

    MK0112, 2016, Capacity Building

  48. Improvement of the Local Level Social Services

    MK0113, 2016, Capacity Building

  49. Improvement of Disabled People Social Inclusion at the Local Level

    MK0114, 2016, E-Government

  50. Improvement of the Local Level Communal Services

    MK0115, 2016, Capacity Building

  51. More Information for the Citizens on the Ombudsman Institution

    MK0116, 2016, Anti-Corruption Institutions

  52. Favorable Legal Environment for Social Contracts

    MK0117, 2016, Civic Space

  53. Developing Climate Policies at National Level in a Transparent and Participatory Manner

    MK0118, 2016, Environment and Climate

  54. Open Data on Climate Change at National and Local Level

    MK0119, 2016, Capacity Building

  55. Ensuring Private Sector Accountability and Involvement in National Climate Change Action

    MK0120, 2016, E-Government

  56. Advancement of the Consultation Process with Stakeholders in the Policy Creating Process

    MK0087, 2016, E-Government

  57. Cooperation Advancement with the Civil Sector

    MK0088, 2016, Capacity Building

  58. Enhancement of the ENER Portal and Optimization of the Process of Public Consultation

    MK0036, 2014, E-Government

  59. Implementation of the Measures from the Strategy for Cooperation of the Government with the Civil Society (2012-2017)

    MK0037, 2014, E-Government

  60. Strengthening the Rules for Work and Use of ENER

    MK0038, 2014, E-Government

  61. Publication of the Results of Using ENER - " Mirror of the Government "

    MK0039, 2014, E-Government

  62. Monitoring of Openness of Government Institutions in the Processes of Policy Making and Law Drafting "Mirror of the Government: Public Participation in the Process of Law Drafting" Annual Report – Assessment Of:

    MK0040, 2014, Public Participation

  63. Capacity Building of Civil Society Organizations to Monitor the Implementation of Policies

    MK0041, 2014, Capacity Building

  64. Raising the Awareness About the Benefits of Open Government Partnership:

    MK0042, 2014, Capacity Building

  65. Greater Public Awareness and Use of Participatory Policy Making Through the Internet Portal e-Democracy by the Institutions, Companies, Chambers, Civil Society and Citizens

    MK0043, 2014, E-Government

  66. Starred commitment Establishing of an Advisory Body to Promote Cooperation, Dialogue and Encourage the Development of the Civil Society, Composed of Representatives of the Government, Administrative Bodies and Civil Society Organizations

    MK0044, 2014, Public Participation

  67. Improved Implementation of the Code of Good Practice for the Participation of Civil Society in the Policy Making Process

    MK0045, 2014, Capacity Building

  68. Open Data of the Bodies and Public Sector Institutions According to Their Technical Features Which They Create in Exercise of Their Powers That Will Be Made Available for Use

    MK0046, 2014, Open Data

  69. Setting of Technical Standards for the Data Format and the Manner of Its Publication Prescribed by the Minister of Information Society and Administration.

    MK0047, 2014, Open Data

  70. Establishing a Central Catalog of Public Sector Data Published for Use Based on a Catalog of Data from the Bodies and the Institutions of the Public Sector Www.Otvorenipodatoci.Gov.Mk (Opendata.Gov.Mk)

    MK0048, 2014, E-Government

  71. Establishing a Database for the Contact Person in the Bodies and Institutions of the Public Sector Where a Contact Person Shall Be Appointed Responsible for the Technical Adaptation and Publishing of Data for Use, Their Publication on the Website of the Authority and Responsibilities for the Accuracy of the Catalog Data Www.Opendata.Gov.Mk.

    MK0049, 2014, Open Data

  72. Introducing the Possibility for Submission of a Request by the Interested Parties for New Datasets for Use.

    MK0050, 2014, Open Data

  73. Establishing a Platform for Data Mashing (Pilot 11 Institutions)

    MK0051, 2014, E-Government

  74. Trainings for Implementation of the Law on Use of Data from the Public Sector

    MK0052, 2014, Capacity Building

  75. Raising Public Awareness About the Right to Free Access to Public Information Through the Created and Conducted Media Presentations and Educational Campaign

    MK0053, 2014, Capacity Building

  76. Establishing of Inter-Sector Working Group for Determining the Compliance with the Convention of the Council of Europe for Access to Public Documents and Setting National Legal Requirements for Accession to the Convention

    MK0054, 2014, Public Participation

  77. Educating Officers and Officials at the Information Holders (Commission for Protection of the Right to Free Access to Public Information)

    MK0055, 2014, Capacity Building

  78. Making a New Web Site of the Commission (Ministry of Information Society and Administration)

    MK0056, 2014, E-Government

  79. Regular Posting and Updating the List of Information Holders

    MK0057, 2014, Capacity Building

  80. Availability of All Public Information on the Web Sites of the Information Holders (All Holders)

    MK0058, 2014, Capacity Building

  81. Improving the Financial and Human Resources of the Commission (Ministry of Finance, the Commission for Protection of the Right to Free Access to Public Information and the Ministry of Information Society and Administration)

    MK0059, 2014, Capacity Building

  82. Increasing the Cooperation of the Commission with Associations and Foundations and Municipalities in RM Through Memorandum of Cooperation

    MK0060, 2014, Capacity Building

  83. Publishing Information About Budget and Program Implementation of Health Budgets, with Particular Focus on the Budgetary and Financial Implementation of Preventive Programs of the Ministry of Health, Obtained Through a Procedure of Access to Public Information Www.Esem.Org.Mk

    MK0061, 2014, E-Government

  84. Amending the Law on Free Access to Public Information (Ministry of Justice)

    MK0062, 2014, Legislation & Regulation

  85. Starred commitment Adoption of Amendments to the Law on Prevention of Corruption in the Direction Of:

    MK0063, 2014, Anti-Corruption Institutions

  86. Implementation of Activities to Raise Awareness of Public Administration and Citizens to Report Corruption and Other Unlawful and Impermissible Actions

    MK0064, 2014, Anti-Corruption Institutions

  87. Introducing Guidelines to the Integrity System and Their Further Piloting in the Municipalities and Central Level Institutions

    MK0065, 2014, Capacity Building

  88. Defining a Methodology for Assessing the Risks of Corruption by Updating the Concept of Integrity

    MK0066, 2014, Anti-Corruption Institutions

  89. Developing a Methodology for Monitoring the Progress of Implementation of Integrity Systems (Integrity Index) for Local Self Governments

    MK0067, 2014, Anti-Corruption Institutions

  90. Developing a Methodology for Monitoring Progress in Implementation of Integrity Systems by the Civil Society (Through Tools for Social Responsibility)

    MK0068, 2014, Anti-Corruption Institutions

  91. Continuously Promote the Use of It Tools for Social Responsibility in the Municipalities and Other Institutions

    MK0069, 2014, Capacity Building

  92. Building the Capacity of Civil Society Organizations to Monitor Anti-Corruption Practices At the Local Level Through Research and a LOTOS Study

    MK0070, 2014, Anti-Corruption Institutions

  93. Defining the Scope of the Elected and Appointed Persons Who Are Obliged to Submit Declarations of Assets and Interests Statement - Preparation of the Register

    MK0071, 2014, Asset Disclosure

  94. Implementation of the Open Budget Initiative

    MK0072, 2014, Fiscal Transparency

  95. Starred commitment Public Procurement

    MK0073, 2014, Open Contracting and Procurement

  96. Foreign Aid and Foreign Investment

    MK0074, 2014, Aid

  97. Developing Capacities at Local Level for the Implementation of Mechanisms for Proactive Communication with Citizens

    MK0075, 2014, Capacity Building

  98. Establish an Electronic Platform (Dashboard) with Indicators for the Budget and Delivery of Local Services

    MK0076, 2014, E-Government

  99. Improving Local Services Through Direct Collaboration with Citizens

    MK0077, 2014, Public Participation

  100. Transforming the Part of Local Services in e- Services

    MK0078, 2014, E-Government

  101. Participatory Policy Making at the Local Level- Obligatory Consultations with Citizens in Drafting/Amending of the Most Important Acts and Documents in the Local Government (Budget, Strategies, Urban Plans, Statute)

    MK0079, 2014, Legislation & Regulation

  102. Increasing Accountability and Promoting the Concept of Informed Consumers and Citizens, Service Users and Rights Through:

    MK0080, 2014, Capacity Building

  103. Publication of the Results of the Projects for Evaluation of Public Administration

    MK0081, 2014, Capacity Building

  104. Inclusive Elementary and Secondary Education for Persons with Disabilities

    MK0082, 2014, Education

  105. Enforcement Activities of the Center for Safer Internet Action Plan in Accordance with (Inhope Macedonia)

    MK0083, 2014, Capacity Building

  106. Analysis of the Results Obtained in Field Research at the National Level to Implement the Program

    MK0084, 2014, Capacity Building

  107. Informing Women on the Rights and the Services Available to Them with the Programme

    MK0085, 2014, Capacity Building

  108. Increasing Responsibilities and Promote the Concept of Environmental Protection (DEM – AD Treska, Makedonski Brod and Other Stakeholders):

    MK0086, 2014, Environment and Climate

  109. ENER online Participatory Tool in Legislation Drafting

    MK0001, 2012, Public Participation

  110. Www.E-Demokratija.Gov.Mk - on Line Tool for Participatory Policy Making

    MK0002, 2012, E-Government

  111. Introduction of Online Petitions

    MK0003, 2012,

  112. Implementation of the Strategy for Cooperation of the Government with the Civil Society Sector

    MK0004, 2012, Public Participation

  113. Code of Best Practices for NGO Involvement

    MK0005, 2012, Capacity Building

  114. Www.Opendata.Gov.Mk

    MK0006, 2012, E-Government

  115. Development of Business Model for Open Data

    MK0007, 2012, Open Data

  116. Prioritizing Opening of Data

    MK0008, 2012, Open Data

  117. Use of Inter-Operable Services as Guidance in Opening Data

    MK0009, 2012, Open Data

  118. Plan and Monitor the Implementation of the Plans for Opening the State Institutions Information.

    MK0010, 2012, Open Data

  119. Analyses of the Legal Framework Enabling Open Data.

    MK0011, 2012, Legislation & Regulation

  120. Improving Services Through Www.Uslugi.Gov.Mk

    MK0012, 2012, E-Government

  121. Integration of Citizen Logs, Their Update and Publishing

    MK0013, 2012, E-Government

  122. ‘Traffic Light’ Project for Citizens’ Evaluation of the Administration.

    MK0014, 2012, Public Participation

  123. Provision of the Government Services Through Cloud Computing.

    MK0015, 2012, E-Government

  124. Introduction of One-Off Request for the Information from the Citizens.

    MK0016, 2012, Legislation & Regulation

  125. Use of Harm Test. and 2. Publication of Information Gathered Through the Free Access Law

    MK0017, 2012, Right to Information

  126. Publication of Easy to Search Public Information.

    MK0018, 2012, Right to Information

  127. Ratification of the Council of Europe Convention on Access to Public Documents.

    MK0019, 2012, Legislation & Regulation

  128. Electronic Submission of Requests for Access to Public Character Information.

    MK0020, 2012, E-Government

  129. Training of Access to Information Officers.

    MK0021, 2012, E-Government

  130. Identification of Low Interest Areas for Business Investments. 2.Publication of Research.

    MK0022, 2012, Education

  131. Scientific and Research Cooperation Through the Internet.

    MK0023, 2012, E-Government

  132. Publication of Information from the State Statistical Office for Further Scientific Purposes.

    MK0024, 2012, Education

  133. Available Information About the Inspectorates

    MK0025, 2012, Justice

  134. Introduce Integrity Systems for Anticorruption Policies in the Public Administration.

    MK0026, 2012, Capacity Building

  135. Open Budget Initiative

    MK0027, 2012, Fiscal Transparency

  136. Public Procurements

    MK0028, 2012, E-Government

  137. Foreign Assistance and Foreign Investments

    MK0029, 2012, Aid

  138. Opening of Information by the Municipalities

    MK0030, 2012, Open Data

  139. Free Access to Information Training Local Self-Government Officials

    MK0031, 2012, Capacity Building

  140. Integrity System on Local Level.1. Established Methodology. 2. Piloting in 10 Municipalities.

    MK0032, 2012, Conflicts of Interest

  141. Promotion of Consumers Information in Selected Areas.

    MK0033, 2012, Gender

  142. Availability of Information Related To: Roads Safety, Air Quality, Safety of Workers

    MK0034, 2012, E-Government

  143. Public Health Information

    MK0035, 2012, Health