Citizen’S Charters (PH0010)
Overview
At-a-Glance
Action Plan: Philippines – First National Action Plan – 2012-2013
Action Plan Cycle: 2011
Status:
Institutions
Lead Institution: Civil Service Commission (CSC)
Support Institution(s): Civil society organizations
Policy Areas
Capacity Building, Public ParticipationIRM Review
IRM Report: Philippines First Progress Report 2011-2013
Early Results: No IRM Data
Design i
Verifiable: Yes
Relevant to OGP Values: Yes
Ambition (see definition): No Data
Implementation i
Description
Within 360 days, ensure that 100% of national government agencies have published a Citizen’s Charter. Furthermore, agencies shall strive to improve their Citizen’s Charters, as well as to review their processes for frontline and other services, in consultation with civil society organizations.
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