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Santa Catarina, Brazil

Open Justice — Easier access to justice through plain-language communication and a unified, citizen-tested transparency portal. (BRSCS0007)

Overview

At-a-Glance

Action Plan: Action plan – Santa Catarina, Brazil, 2026 – 2026

Inception Report: Not available

Commitment Start: Jan 2026
Commitment End: Nov 2026

Institutions involved:

  • Court of Justice of Santa Catarina (TJSC)
  • Public Defense Office of Santa Catarina (DPESC).

      Primary Policy Area:

      Primary Sector:

      OGP Value:

      • Access to information
      • Civic Participation
      • Public Accountability

      Description

      Commitment ID

      BRSCS0007

      Commitment Title

      Open Justice - Promote access to justice, rights, and public services through the adoption of Plain Language practices, the expansion of active transparency, and the integration of information channels to society, making institutional communication c

      Problem

      Legal and judicial communication is historically characterized by highly complex, archaic, and technical jargon. This linguistic barrier distances ordinary citizens from understanding their core rights, legal rulings, and defense channels. Furthermore, active transparency portals are often fragmented and lack direct civic input or user-centric usability testing.

      Status quo

      In early 2026, TJSC piloted plain language newsletters and unified its scattered transparency portal infrastructure. DPESC ran extensive academic diagnostics with UDESC (winning 1st place at the Inova Connection Awards for Plain Language) and established democratic paths for choosing its External Ombudsman via social movements, yet these tracks require structural institutionalization.

      Action

      This commitment standardizes "Open Justice" across two main fronts: institutionalizing Plain Language (Linguagem Simples) via formal manuals, simplified jurisprudence bulletins, and modified virtual assistants; and launching an integrated, user-tested TJSC Transparency Portal. It also includes finishing the democratic election of the DPESC Ombudsman by social movements and running 6 regional itinerant citizen hearings.

      How will the commitment contribute to solving the public problem described above?

      It systematically dismantles linguistic barriers, ensuring that judicial notifications and rights-based services are clear to all individuals regardless of education level. By unifiying active transparency with citizen user registries and placing the choice of the Ombudsman directly into the hands of organized social movements, it creates an accountable, transparent, and user-tested justice ecosystem.

      What long-term goal as identified in your Open Government Strategy does this commitment relate to?

      Aligns directly with democratizing the justice system, enhancing active transparency, expanding the right to public information, and increasing social accountability across autonomous legal bodies.

      Primary Policy Area

      Inclusion, Right to Information

      Primary Sector

      Justice

      What OGP value is this commitment relevant to?

      Access to informationStrips complex legal terminology from case updates, public websites, and open data platforms, delivering information in clear everyday prose
      Civic ParticipationInstitutionalizes grass-roots community voting for the External Ombudsman and gathers direct civil society demands via Mesoregional traveling forums.
      Public AccountabilityIntroduces user panels and a specialized "User Registry" with the Social Observatory to test and grade transparency portals.

      Milestones

      37 Milestones
      1

      Launch of the first edition of the plain language bulletin

      Start Date11/2025
      End Date01/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      2

      Dissemination of the bulletin on the official TJSC website

      Start Date01/2026
      End Date03/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      3

      Transition of the project from the institutional implementation phase to the continuous operation phase

      Start Date02/2026
      End Date04/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      4

      Production and publication of the next edition of the bulletin

      Start Date05/2026
      End Date05/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      5

      Consolidation of the project as a continuous institutional policy

      Start Date05/2026
      End Date05/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      6

      Technical support to the team responsible for the Santa Catarina Jurisprudence Newsletter

      Start Date09/2026
      End Date12/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      7

      Technical feasibility analysis and benchmarking with State Courts (TJs)

      Start Date11/2025
      End Date11/2025
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      8

      Pilot of page unification involving the

      Start Date12/2025
      End Date12/2025
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      9

      Approval of the pilot

      Start Date01/2026
      End Date01/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      10

      Unification of pages for remaining topics

      Start Date02/2026
      End Date03/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      11

      Publication of the new Transparency Portal

      Start Date03/2026
      End Date04/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      12

      Monitoring and review of the new Portal

      Start Date03/2026
      End Date05/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      13

      Promotion of the TJSC Transparency Portal

      Start Date06/2026
      End Date10/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      14

      Creation of a User Registry to test transparency portals and tools

      Start Date05/2026
      End Date12/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      15

      Implementation of 1st Phase of Technical Partnership with UDESC

      Start Date04/2025
      End Date07/2025
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      16

      Establishment of the Plain Language Commission of DPESC

      Start Date07/2025
      End Date02/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      17

      Implementation of 2nd Phase of Technical Partnership with UDESC - Workshop, diagnosis, and improvement of customer service forms

      Start Date08/2025
      End Date12/2025
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      18

      Consolidation of Results and Conclusion of Commission Activities

      Start Date02/2026
      End Date02/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      19

      Publication of the Plain Language Manual

      Start Date05/2026
      End Date05/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      20

      Publication of the new Plain Language website

      Start Date05/2026
      End Date12/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      21

      Composition of Santa Catarina Open State Interinstitutional Plain Language Commission

      Start Date05/2026
      End Date11/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      22

      Promote plain language usage by Lawyers through creation and dissemination of OAB/SC primer

      Start Date05/2026
      End Date11/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      23

      Publication of act establishing the Electoral Commission

      Start Date09/2025
      End Date09/2025
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      24

      Publication of Opening Call/Notice containing all rules, deadlines, and election criteria.

      Start Date01/2026
      End Date01/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      25

      Registration period for candidates and voting entities (extended deadline)

      Start Date01/2026
      End Date02/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      26

      Definitive and approved list of representatives (delegates) eligible to vote in public hearing.

      Start Date03/2026
      End Date04/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      27

      Public hearing for three-name list voting

      Start Date04/2026
      End Date04/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      28

      Selection of General Ombudsperson by Superior Council

      Start Date05/2026
      End Date05/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      29

      Inauguration of new General Ombudsperson Term of office signed in official ceremony, marking start of new term.

      Start Date07/2026
      End Date07/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      30

      Develop plain language materials on ombudsperson role, digital and printed versions for schools, posts, etc.

      Start Date05/2026
      End Date10/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      31

      Create portal transparency mechanisms and result dissemination channels

      Start Date05/2026
      End Date12/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      32

      Definition of Conference Thematic Axes; - Mobilization of community leaders, social movements, authorities; - Registration system; - Definition of theme voting system; - Event promotion.

      Start Date04/2026
      End Date05/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      33

      Delivery of 2025.2 Regional Conferences Reports with main justice access demands submitted to Defender General, Sub-Defender General, Chief Inspector, and DPE-SC Superior Council.

      Start Date05/2026
      End Date05/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      34

      Promotion of 2nd Edition of Regional Conferences across State Mesoregions, with DPG, ASCOM, and Regional DPE Nuclei support. - Registration system; Promotion Cards; Methodology; Expansion of social participation (Universities, Schools, Public Managers - City Councils, Legislative Assembly - Organized and Non-Organized Civil Society).

      Start Date06/2026
      End Date09/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      35

      Holding 6 public hearings in each State mesoregion, with support from Public Defense Study and Training Center (CECADEP) and Special Projects Office (ASSEPE).

      Start Date09/2026
      End Date11/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      36

      Production of Hearing reports.

      Start Date11/2026
      End Date11/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete
      37

      Delivery of Reports to Public Defender General, with proposals and guidelines from Social Movements and Civil Society Organizations for 2027 Public Defense Action Plan preparation.

      Start Date12/2026
      End Date12/2026
      • Not started
      • In progress
      • Stuck
      • Finished
      • Incomplete


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