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South Africa

Develop a Citizen Participation Guideline (ZA0006)



Action Plan: South Africa – First National Action Plan – 2012-13

Action Plan Cycle: 2012

Status: Inactive


Lead Institution: DPSA

Support Institution(s): Community-based civil society structures and business

Policy Areas

Capacity Building, E-Government, Public Participation, Regulatory Governance

IRM Review

IRM Report: South Africa IRM Report 2011-2013

Starred: No

Early Results: No IRM Data

Design i

Verifiable: Yes

Relevant to OGP Values: Civic Participation , Technology

Potential Impact: Pending IRM Review

Implementation i



Develop a citizen participation guideline for public sector departments that ensures that every public sector department across all spheres has a functional, resourced, and capacitated citizen engagement unit, which regularly and proactively engages with civil society.
This guideline will give direction to public service departments on citizen engagement in service delivery and policy-making through, among others, the use of online and mobile technology. Participatory democracy will be enhanced.


Open Government Partnership