Spanish Federation of Municipalities and Provinces: Open administration (ES0186)

10.19.8. Reduction of administrative burdens and simplification

Brief description

The aim is to facilitate relations between citizens and public administrations. Administrative simplification benefits not only citizens, but also the administration itself. The elimination of unnecessary procedures and the optimisation of processes leads to a reduction in operating costs and time savings for civil servants, who can devote their resources to activities with greater added value. Administrative simplification speeds up the provision of public services, reducing response times and processing times. This translates into a significant improvement in the efficiency of the administration, which can respond to citizens' demands more quickly and effectively. By simplifying administrative processes, the chances of errors are minimised and the workload associated with managing bureaucratic procedures is reduced. This contributes to greater reliability in service delivery and allows civil servants to focus their efforts on more important tasks.

Objectives

Simplifying administrative procedures allows citizens to interact with public institutions in a more agile and efficient manner. Reducing administrative burdens means less paperwork, less documentation required, and shorter response times, which translates into a more satisfactory experience for the end user.