Skip Navigation

Electronic Democracy Development Roadmap (UA0053)



Action Plan: Ukraine Second Action Plan 2014-2015

Action Plan Cycle: 2014

Status: Inactive


Lead Institution: State Agency for e-Governance

Support Institution(s): Ministry of Regional Development, Ministry of Justice, National Centre for E-Governance of the State Company Derzhinformresurs, NGO Transparency International-Ukraine, International Renaissance Foundation, the United Nations Development Programme (UNDP), Association of Local Self-Government Bodies "Cities of E-Governance," NGO "Podil Agency for Regional Development," other nonspecified NGOs and international organisations

Policy Areas

Anti-Corruption, E-Government, Political Integrity, Public Participation

IRM Review

IRM Report: Ukraine End-of-Term Report 2014-2016, Ukraine IRM Report 2014 – 2015

Starred: No

Early Results: Did Not Change

Design i

Verifiable: No

Relevant to OGP Values: Access to Information , Civic Participation , Technology

Potential Impact:

Implementation i



Designing the Roadmap for Development of Electronic Democracy

IRM End of Term Status Summary

21. E-democracy roadmap

Commitment Text: 21. Preparing the Roadmap for Development of Electronic Democracy.

Expected result: proposals developed for identifying the ways of realising the potential of e-democracy instruments as means to ensure the possibility of citizens’ impact upon state decision-making and supervision over authorities.

23. E-petitions

Commitment Text: 23. Preparing and submitting to the Cabinet of Ministers of Ukraine in due course a draft resolution on the approval of the Procedure for Processing of Citizens’ Electronic Petitions.

Expected result: relevant resolution adopted by the Cabinet of Ministers of Ukraine.

Editorial Note: These two commitments were combined as they involve interrelated activities.

Lead institution(s): State Agency for E-Governance

Supporting institution(s): Ministry of Regional Development, Ministry of Justice, National Centre for E-Governance of the State Company Derzhinformresurs, NGO Transparency International-Ukraine, International Renaissance Foundation, the United Nations Development Programme (UNDP), Association of Local Self-Government Bodies "Cities of E-Governance," NGO "Podil Agency for Regional Development," other non-specified NGOs and international organisations (commitment 21); Ministry of Regional Development, Ministry of Justice, Administration of the State Service for Special Communications and Information Protection, UNDP, other non-specified NGOs and international organisations (Commitment 23)

Start Date: Not specified                                                        End Date: 30 June 2015

Commitment aim

21. Roadmap for Development of Electronic Democracy

The commitment aimed to develop proposals on ways to realise the potential of e-democracy tools. Such tools would ensure citizens’ ability to influence public authorities’ decisions, and provide public oversight of these authorities.

23. Government regulation of e-petitions

Until recently, the Law of Ukraine on Citizens' Petitions (the Law on Petitions) did not include procedures for processing petitions submitted electronically. The government planned to fill this gap by regulating the procedure for processing electronic petitions in its by-laws. This was supposed to introduce a new way for citizens to communicate with authorities via the electronic submission of petitions (complaints, requests, proposals, etc.).


21. Roadmap for Development of Electronic Democracy

Midterm: Substantial

The title of the commitment referred to the development of a Roadmap for E-Democracy, although the expected output mentioned only the development of “proposals on how to determine ways of realizing potential of the e-democracy instruments.” The government reported on an outline of the proposals submitted to the government by the State Agency on E-Governance in May 2015,[Note 104: ] which was required by the commitment’s deliverable.[Note 105: Independent Reporting Mechanism (IRM) Progress Report 2014-15: Ukraine, 73.]

The government failed to hold public consultations on the document that was developed, and published it only after it was submitted to the government. The result of the document’s submission to the government was not clear. The proposals prepared by the State Agency on E-Governance included a definition of e-democracy, a detailed overview of the Council of Europe Recommendation CM/Rec (2009)1 on e-democracy, an overview of the main instruments of e-democracy in Ukraine, and a proposal for three alternative scenarios for e-democracy development in Ukraine.

End of term: Complete

No further proposals were developed since the midterm. However, given the low specificity of this commitment as written, it can be considered complete. The State Agency on E-Governance reported on proposal outlines, and published the document online, thereby fulfilling the only requirement specified in the commitment text.          

23. Government regulation of e-petitions

Midterm: Limited

In July 2015, Ukraine’s Parliament amended the Law on Petitions to allow petitions to be submitted electronically, and introduced a special form of petitions—e-petitions (see the description under OGP commitment 18). The government reported that the State Agency on E-Governance has set up a working group to develop a procedure for processing e-petitions in line with the commitment. The group has also developed draft regulations.[Note 106: Ibid, p. 73.]

End of term: Completed

In February 2016, the government adopted a resolution to amend the government bylaws to regulate processing of electronic petitions in line with the new law.[Note 107: ]

Did it open government?

21. Roadmap for Development of Electronic Democracy

Access to Information: Did not change

Civic Participation: Did not change

The expected output of the commitment was to develop “proposals on how to determine ways of realizing potential of the e-democracy instruments.” The government developed such proposals, but they had no tangible impact, and could not be considered a roadmap for development of e-democracy (as intended in the title of the commitment).

23. Government regulation of e-petitions

Civic Participation: Marginal

Public Accountability: Did not change

The commitment aimed to improve the implementation of new tools for citizens to address public authorities with requests, complaints, or proposals. This was done by developing a system for the government to review and respond to submissions from the newly authorized e-petitioning system. This commitment is related to commitment 18 (see previous), which had an outstanding impact on opening government, since it legally authorized and implemented an e-petition system at all levels and offices of government. The commitment, to establish a system for processing e-petition submissions, represented a largely internal government procedural change.

In 2016, the government updated its regulations to reflect new changes in the Law on Petitions. This was a positive step, as it aligned government bylaws with the new requirements. However, it had only a marginal effect on open government. While amending the law to permit regulations for responding to online petitions is a necessary component of responding to citizens, this commitment was technical in nature, and did not represent more than a marginal change in practice.

Carried forward?

The commitment on the development of e-democracy was carried over to the new action plan. The new plan requires preparation of a concept paper on the development of e-democracy (by May 2017) and an action plan to implement the concept paper (both documents must be approved by the government).   


  1. Expand budget transparency system

    UA0087, 2020, Anti-Corruption

  2. Transparency of public assets

    UA0088, 2020, Access to Information

  3. Create general education distance learning system

    UA0089, 2020, E-Government

  4. Open Science

    UA0090, 2020, Access to Information

  5. Online platform for patents and innovation

    UA0091, 2020, Capacity Building

  6. Audit of beneficial ownership register

    UA0092, 2020, Anti-Corruption

  7. Expand uses for e-democracy platform

    UA0093, 2020, Access to Information

  8. Electronic system for transparency in extractive industries

    UA0094, 2020, Anti-Corruption

  9. Establish National Centre for Open Data Competence

    UA0095, 2020, Access to Information

  10. Digital accessibility for persons with disabilities

    UA0096, 2020, E-Government

  11. Increasing youth participation in policy

    UA0097, 2020, Capacity Building

  12. Publish information related to road system

    UA0098, 2020, E-Government

  13. Register for infrastructure contract information

    UA0099, 2020, Anti-Corruption

  14. Publish gender-disaggregated open data

    UA0100, 2020, Access to Information

  15. Infrastructure Data Portal

    UA0070, 2018, Anti-Corruption

  16. Open Standard for e-System

    UA0071, 2018, E-Government

  17. Ensuring Openness and Transparency of Selling Public Assets and Property

    UA0072, 2018, E-Government

  18. Transparency in Public Procurement (Prozorro)

    UA0073, 2018, Access to Information

  19. Awarenss Raising About Social and Economic Development

    UA0074, 2018, Aid

  20. e-Calls for Proposals to Support CSOs

    UA0075, 2018, Civic Space

  21. Beneficial Ownership Registry

    UA0076, 2018, Anti-Corruption

  22. Anti-Corruption Training

    UA0077, 2018, Anti-Corruption

  23. Publishing Environmental Information

    UA0078, 2018, E-Government

  24. Database of Natural Resources

    UA0079, 2018, Access to Information

  25. Interactive Map of Mines

    UA0080, 2018, E-Government

  26. Priority Electronic Services

    UA0081, 2018, Citizenship & Immigration

  27. Online Platform for Executive Bodies and CSOs

    UA0082, 2018, Civic Space

  28. EITI Online Data

    UA0083, 2018, Access to Information

  29. Electronic Resources for Education

    UA0084, 2018, Access to Information

  30. Online Verification of Education Certificates

    UA0085, 2018, E-Government

  31. Free Access to National Repository for Academic Texts

    UA0086, 2018, E-Government

  32. Administrative Service Decentrilisation and Improvement

    UA0057, 2016, Capacity Building

  33. United State Portal Extension; Electronic Government Information Services Unification; Modern Tools for Electronic Identification

    UA0058, 2016, Capacity Building

  34. System for Entities Performing Government Functions

    UA0059, 2016, Anti-Corruption

  35. Free Urban Planning Documentation

    UA0060, 2016, E-Government

  36. Beneficial Ownership Verification System

    UA0061, 2016, Anti-Corruption

  37. CoST Beneficial Ownership Standards

    UA0062, 2016, Anti-Corruption

  38. Transpartent Budget System

    UA0063, 2016,

  39. Starred commitment Open Public Procurement

    UA0064, 2016, Access to Information

  40. Starred commitment Extractive Industries Transparency Initiative

    UA0065, 2016, Anti-Corruption

  41. Environmental Public Monitoring

    UA0066, 2016, Access to Information

  42. Community Policing System

    UA0067, 2016, Education

  43. Draft Law on Public Consultations

    UA0068, 2016, Legislation & Regulation

  44. Development of E-Democracy.

    UA0069, 2016, Anti-Corruption

  45. Improve Government Rules on CSO Involvement

    UA0031, 2014, E-Government

  46. Financing of Charities

    UA0032, 2014, Civic Space

  47. Not-For-Profit Status for CSOs

    UA0033, 2014, Civic Space

  48. Public Participation Law

    UA0034, 2014, E-Government

  49. Establishing Rules on Processing Official Information

    UA0035, 2014, Access to Information

  50. Access to Urban Planning Documents

    UA0036, 2014, E-Government

  51. Starred commitment Access to Communist-Era Archives

    UA0037, 2014, Legislation & Regulation

  52. Starred commitment Draft Law on Open Data

    UA0038, 2014, Access to Information

  53. Starred commitment Supervisory Mechanism for the Right to Information

    UA0039, 2014, Access to Information

  54. Compliance with EITI

    UA0040, 2014, Anti-Corruption

  55. Monitoring of Infrastructure Projects

    UA0041, 2014, Anti-Corruption

  56. Adopt Regional Anti-Corruption Programmes

    UA0042, 2014, Anti-Corruption

  57. Corruption Risk Assessment Methodology

    UA0043, 2014, Anti-Corruption

  58. Starred commitment Asset Disclosure on a Single Web Portal

    UA0044, 2014, Anti-Corruption

  59. Law on Administrative Procedure

    UA0045, 2014, Legislation & Regulation

  60. Law on Streamlining Payment of Administrative Fees

    UA0046, 2014, E-Government

  61. Administrative Services Portal

    UA0047, 2014, Access to Information

  62. Draft Law on Decentralisation of Administrative Services

    UA0048, 2014, Legislation & Regulation

  63. Draft Law on Social Services

    UA0049, 2014, E-Government

  64. e-Government Laws

    UA0050, 2014, E-Government

  65. Electronic Readiness Assessment

    UA0051, 2014, E-Government

  66. Government Regulations on Open Data

    UA0052, 2014, Access to Information

  67. Electronic Democracy Development Roadmap

    UA0053, 2014, Anti-Corruption

  68. Open Budget Initiatives

    UA0054, 2014, Access to Information

  69. e-Petitions

    UA0055, 2014, Access to Justice

  70. e-Governance Training for Local Government

    UA0056, 2014, Capacity Building

  71. Laws on Public Participation

    UA0001, 2012, Civic Space

  72. Amendments to the Law on Community Associations

    UA0002, 2012, Civic Space

  73. Amendments to Resolutions on Collaboration with Civil Society

    UA0003, 2012, E-Government

  74. Training for Public Servants on Consultations

    UA0004, 2012, Capacity Building

  75. Harmonisation of Access to Information Laws

    UA0005, 2012, Access to Information

  76. By-Laws on Access to Information

    UA0006, 2012, Access to Information

  77. Guidelines for Classifying Data

    UA0007, 2012, Public Participation

  78. Public Information Recording Systems

    UA0008, 2012,

  79. Law on Public Broadcasting

    UA0009, 2012, Civic Space

  80. Public Access to Information in State Registers

    UA0010, 2012, E-Government

  81. Starred commitment Extractive Industries Transparency Initiative

    UA0011, 2012, Anti-Corruption

  82. Law for Controlling Declarations of Public Servants

    UA0012, 2012, Anti-Corruption

  83. Public Declarations of Officials’ Assets

    UA0013, 2012, Anti-Corruption

  84. Guidelines on Conflicts of Interest

    UA0014, 2012, Anti-Corruption

  85. Updated Anti-Corruption Laws

    UA0015, 2012, E-Government

  86. Regional Anti-Corruption Programmes

    UA0016, 2012, E-Government

  87. Law on Competitive e-Government Procurement

    UA0017, 2012, Anti-Corruption

  88. Starred commitment Administrative Services Reforms

    UA0018, 2012, E-Government

  89. Electronic Access to Administrative Services

    UA0019, 2012, E-Government

  90. Governmental Web Portal of Administrative Services

    UA0020, 2012, E-Government

  91. Administrative Services in a Digital Format

    UA0021, 2012,

  92. Starred commitment Regional Administrative Service Centres

    UA0022, 2012,

  93. Programme for Promotion of e-Government

    UA0023, 2012, E-Government

  94. Electronic Collaboration Between Executive Agencies

    UA0024, 2012,

  95. Web-Based Petitions System

    UA0025, 2012, E-petitions

  96. One Stop Shop for e-Reporting

    UA0026, 2012, E-Government

  97. e-Region Pilot Project

    UA0027, 2012, E-Government

  98. Network of e-Government Practitioners

    UA0028, 2012, Public Participation

  99. Public Libraries as Bridges Towards e-Governance

    UA0029, 2012, E-Government

  100. e-Government Knowledge Management Portal

    UA0030, 2012,

Open Government Partnership