Establish Standardised Formats for User-Satisfaction Data (UK0039)
Overview
At-a-Glance
Action Plan: United Kingdom – First National Action Plan 2011-2013
Action Plan Cycle: 2011
Status:
Institutions
Lead Institution: Unclear
Support Institution(s): Unclear
Policy Areas
Public ParticipationIRM Review
IRM Report: United Kingdom Progress Report 2011–2013
Early Results: No IRM Data
Design i
Verifiable: Yes
Relevant to OGP Values: Yes
Ambition (see definition): No Data
Implementation i
Description
The government will establish standardised formats for user satisfaction data so that users can compare and contrast their experience of the service they receive with that of others.
English
French
Spanish