Establish Standardised Formats for User-Satisfaction Data (UK0039)

Overview

At-a-Glance

Action Plan: United Kingdom – First National Action Plan 2011-2013

Action Plan Cycle: 2011

Status:

Institutions

Lead Institution: Unclear

Support Institution(s): Unclear

Policy Areas

Participatory Approaches, Public Participation

IRM Review

IRM Report: United Kingdom Progress Report 2011–2013

Early Results: No IRM Data

Design i

Verifiable: Yes

Relevant to OGP Values: Yes

Ambition (see definition): No Data

Implementation i

Completion:

Description

The government will establish standardised formats for user satisfaction data so that users can compare and contrast their experience of the service they receive with that of others.