Scheme for Establishing Health Service Accreditation Entity (AF0006)
Action Plan: Afghanistan Action Plan 2017-2019
Action Plan Cycle: 2017
Lead Institution: Ministry of Public Health (MoPH)
Support Institution(s): National Public Health Association, National Public Health Institute, Afghan Midwives Association, Association of Hospitals, Private Health Institutes Association, Pharmacies Association, other relevant CSOs that work on transparency and accountability in the public sector and international health organizations
Policy AreasCapacity Building, E-Government, Health, Legislation & Regulation, Public Participation, Public Service Delivery
What is the public problem that the commitment will address?: Recent reports show that there is limited access to tertiary health services, while citizens complain about deterioration in service delivery standards and inappropriate attitude of health staff. This situation has declined level of trust between health service providers and their beneficiaries, which, in turn, increases the number of persons who travel to neighboring countries for treatment.; What is the commitment?: Given the abovementioned challenges, Ministry of Public Health of Islamic Republic of Afghanistan committed, during consultative meetings of OGP, to develop the health centers accreditation scheme in partnership with relevant CSOs. MoPH will establish Health Service Accreditation Entity based on this scheme.
It is expected that development of this scheme and consequent establishment of the accreditation entity lead to increased access to tertiary health services in Afghanistan. This will, in turn, increase public trust with health service providers and decrease number of individuals who ought to travel to neighboring countries for treatment.; How will the commitment contribute to solve the public problem?: MoPH will develop Health Service Accreditation Scheme in partnership with CSOs, including Afghanistan National Public Health Association, Hospitals Association, Afghan Midwives Association, Association of Private Health Institutes, National Public Health Institute, Association of Pharmacies and other relevant organizations that work on transparency and accountability in the public sector.
It is expected that development of this scheme facilitate establishment of Health Service Accreditation Entity. The first step to implement the commitment is to define service delivery standards at national level and deliver training to health centers’ (management and technical) staff. Second, implementation of these standards at health centers will be monitored in order to ensure beneficiaries’ satisfaction with availability and quality of services in each monitored centers. Third, based on monitoring findings, health centers will be ranked by the quality level of their service. Consequently, a ranking results report will be prepared and shared with citizens annually.
This will encourage competition among public and private health centers and cause the quality of health service delivery to increase, followed by increased access of citizens to quality health services.;
Why is this commitment relevant to OGP values?: This commitment has relevancy with three values of Open Government Partnership: the health service delivery accreditation scheme is developed in partnership with relevant civil society organizations. On the other hand, conduction of beneficiary survey paves the way for public partnership and enhances transparency and accountability in health service delivery. The ministry of public health and evaluated health service providers will be mandated to make the ranking list of health service providers and fundamental health service standards accessible to public via their websites and through pamphlets.; Additional Information: The necessary fund for implementing this commitment will be provided from MoPH’s budget.
This commitment has relevancy with Goal 3 (ensure healthy lives and well-being) of SDGs.
This commitment is also relevant to Afghanistan National Peace and Development Framework.
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Public-Police Partnership Councils
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Scheme for Establishing Health Service Accreditation Entity
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Urban Improvement National Policy
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Protection Policy for Women Under Conflict and Emergency Situations
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Public Participation in Road Network Projects
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