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Albania

Tracking Project (AL0019)

Overview

At-a-Glance

Action Plan: Albanian Action Plan 2012

Action Plan Cycle: 2012

Status:

Institutions

Lead Institution: Ministry of Innovation and ICT

Support Institution(s): National Agency for Information Society

Policy Areas

IRM Review

IRM Report: Albania IRM Progress Report 2012-2013

Early Results: No IRM Data

Design i

Verifiable: Yes

Relevant to OGP Values: Yes

Ambition (see definition): High

Implementation i

Completion:

Description

The National Agency for Information Society has developed the Tracking Project, a functionality which enables each citizen or business that applies to a State office to follow the progress of their application online, until the official response. Up to now there are three state agencies that have already implemented this service, Public Procurement Agency, National Registration Center and National Licensing Center. e-Tracking can be accessed through the Government Portal, http://www.e-albania.al. The project's goal is to increase the working efficiency and accountability of the public administration.


Commitments