Corporative Information Management in Social Security (E-Governance) (BR0052)

to implement the policy of Information Management in Social Security (e-Governance) within the Ministry of Social Security and its related agencies. This commitment includes the following actions: (i) implementing the information and document management policy; (ii) promoting initiatives aimed at preserving the institutional memory, (iii) adjusting the technological infrastructure; (iv) developing Information and Document Management Services (system); and (v) disseminating a Corporate Information Management culture.

Commitment 2.15. Corporative Information Management in Social Security (e-Governance)

Commitment Text: To implement the policy of Information Management in Social Security (e-Governance) within the Ministry of Social Security and its related agencies. This commitment includes the following actions: (i) implementing the information and document management policy; (ii) promoting initiatives aimed at preserving the institutional memory, (iii) adjusting the technological infrastructure; (iv) developing Information and Document Management Services (system); and (v) disseminating a Corporate Information Management culture.

Responsible institution: Ministry of Social Security

Supporting institution: None

Start date: Not specified                          End date: 14 December 2014

Commitment aim

This commitment resulted from an internal government need to reform the information management system of the Social Security Administration and its associated agencies. It addressed the need to adapt internal archival systems to new federal regulations, which called for unified protocol systems to better enable access to information service delivery.

Status

Midterm: Limited

The commitment had limited completion; four of the five milestones were in progress, and one (improving institutional memory practices) had not begun. The four milestones in progress included implementing an information management policy (e-Documentation), developing an information management system, executing a communications plan for creating a corporate information culture, and improving technological infrastructure.

End of term: Limited

Two of the five milestones showed progress. The documentation and information management policy was implemented (Executive Decree 8.539/2015), and the e-DOC DATAPREV system was partly implemented. These milestones refer to intra-agency procedures on how to merge protocols in a unique tracking format, and how citizens (and government) can access the process online. The institutional memory milestone, the corporate information communication plan, and the improvements to infrastructure technology are incomplete.

Did it open government?

Access to information: Did not change

Civic Participation: Did not change

Public accountability: Did not change

While the social security system is extremely important for the country, the commitment focused on improving internal structures without clear relevance to open government. As such, the commitment did not directly improve open government practices in the country.

Carried forward?

The commitment is not included in Brazil’s third action plan. Moving forward, the IRM researcher recommends focusing more on incorporating open data, promoting consultation mechanisms, and strengthening collaborative investigations of irregularities.