Develop a targeted learning series on open data for use by federal public servants (CA0094)

4.2 Develop a targeted learning series on open data for use by federal public servants

Note: This commitment is part of a commitment cluster in the original action plan and has been disaggregated by the OGP Support Unit. See the action plan for details.

Issue to be addressed
Many Canadians continue to face systemic barriers when accessing government programs and services, particularly those from marginalized communities defined by race, gender, disability, income level or other intersecting factors. When public services are not designed with inclusivity at their core, they risk reinforcing inequality, limiting access to essential resources, and excluding voices from decision-making.

This issue highlights the ongoing need for government policies and services that are intentionally inclusive, equitable and informed by community input. By actively engaging affected populations and integrating their feedback, programs can become more user-friendly, fair and responsive ensuring that all Canadians feel seen and supported. Inclusive design is not just a matter of fairness; it's essential for effective governance and social cohesion.

Problem statement
Government programs and services often do not meet the diverse needs of all Canadians, particularly those from marginalized communities. When policies are not designed with inclusivity and equity in mind, they risk excluding people from essential resources and full participation in civic life. Without actively incorporating feedback from affected communities, services can remain inaccessible, unfair and unresponsive, which undermining trust and limiting their ability to serve the populations they are intended to support.

Commitment
The Government of Canada commits to designing and delivering government programs and services that are inclusive, equitable and informed by lived experiences. By actively engaging individuals across diverse identities, we will make sure public services are accessible, responsive and reflective of the real needs of Canadians. This means embedding inclusive design principles into every stage of policy and service development and creating feedback mechanisms that empower communities to shape the systems that serve them. The goal is to build trust, promote fairness and strengthen social cohesion.

What will we do?

4.2 Develop a targeted learning series on open data for use by federal public servants
4.2.1. Consult stakeholders on the essential content and desired outcomes of a foundational training or learning program for the federal public service on open data. By December 2026. TBS
4.2.2. Co-create the module(s) with civil society and Canada School of Public Service and do user testing. By December 2027. TBS
4.2.3. Publish the module(s) on an appropriate platform. By December 2028. TBS
4.2.4. Assess the effectiveness of the update of the module, by soliciting feedback on how to continually improve it. By December 2029. TBS