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Strategy for Digital Welfare (DK0043)



Action Plan: Denmark Action Plan 2013-2014

Action Plan Cycle: 2014

Status: Inactive


Lead Institution: NA

Support Institution(s): Local Government Denmark and Danish Regions

Policy Areas

E-Government, Education, Health, Public Service Delivery

IRM Review

IRM Report: Denmark End-of-Term Report 2014-2016, Denmark IRM Progress Report 2014-2015

Starred: No

Early Results: Did Not Change

Design i

Verifiable: No

Relevant to OGP Values: Not Relevant

Potential Impact:

Implementation i



The Government, Local Government Denmark and Danish Regions have jointly drawn up a strategy for digital welfare. The strategy sets the course for the public sector’s work on digitisation and welfare technology in the social, health and educational areas.
The goal is that digital welfare services can be supplied more efficiently to make everyday life less cumbersome and improve the quality of life for citizens. The strategy includes 24 initiatives and runs until 2020. Up to the year 2020, new targets will be set and new initiatives launched on an ongoing basis.

IRM End of Term Status Summary

Commitment 10. Strategy for Digital Welfare

Commitment Text:

The Government, Local Government Denmark and Danish Regions have jointly drawn up a strategy for digital welfare. The strategy sets the course for the public sector’s work on digitisation and welfare technology in the social, health and educational areas.

The goal is that digital welfare services can be supplied more efficiently to make everyday life less cumbersome and improve the quality of life for citizens. The strategy includes 24 initiatives and runs until 2020. Up to the year 2020, new targets will be set and new initiatives launched on an ongoing basis.

Responsible institution: None specified

Supporting institution(s): Local Government Denmark and Danish Regions

Start date:  September 2013             End date: Year 2020

Commitment Aim:

Denmark’s Strategy for Digital Welfare was released in September 2013.  It consists of 24 initiatives to be pursued through 2020, that each pertain to seven main topics: the spread of tele-medicine, effective collaboration among medical professionals, welfare technology for medical care, new digital possibilities for casework, digital learning and teaching, digital collaboration in teaching, and prerequisites for digital welfare. The strategy is to be augmented with new initiatives during the course of implementation.


Mid-term: Unclear

The time span of the commitment is much longer than that of the action plan, so its status was labeled “unclear.” The public can view the implementation status of each of the 24 initiatives on the government website for the strategy,[Note 38: Status on initiatives in the strategy for Digital Welfare, AFD (updated 23 August 2016),] but it remains uncertain what actions are still required for this commitment to be coded as complete. For further information, please see the IRM mid-term progress report.[Note 39: Denmark IRM mid-term report 2014-15,]

End of term: Limited

Based on the same interpretation of the commitment as midterm, the IRM-researcher has re-evaluated the completion status as limited. According to the government, the strategy for digital welfare was discontinued, and the remaining commitments absorbed in the Digital Strategy 2016-2020[Note 40:].  The government website on the strategy for digital welfare at the time of writing had not been updated since April 2016. Nevertheless, in the months after the period of evaluation of this report, the government updated the content of the website, including the reports, and the analysis and initiative page.

The IRM researcher tried to contact the AFD[Note 41: The IRM researcher sent an e-mail to on 3 October 2016.] for an update on the digital welfare strategy and its’ pertinence to open government, but the responsible official no longer works there. The team responsible for the digital welfare strategy also had not responded to the IRM researcher’s request for information at the time of writing.

A follow-up interview with the lead official responsible for OGP (Cathrine Lippert) conducted in August 5th 2016, did not reveal any OGP relevant information on the digital welfare strategy.

Did it open government?

Access to information: Did not change

Civic Participation: Did not change

Public Accountability: Did not change

Due to the lack of specificity in the commitment’s language, the IRM researcher is unable to assess its relevance to OGP values - the commitment was thus not evaluated for the question “did it open government?” However, 75% of stakeholders interviewed by the IRM researcher report this commitment as being “important” or “very important” to welfare in Denmark.

The development of a digital welfare strategy has a moderate potential impact. The scope of the strategy is limited by its focus on digital improvements - had its implementation involved release of government-held information or involved citizens in the creation of a new policy structure, the commitment would have become relevant to OGP values and perhaps contributed to changes in government practice in areas of access to information or civic participation.

Carried forward?

As Denmark has not yet developed its third action plan, it is unknown whether this commitment will be carried over. Given the topical differences of initiatives in the digital welfare strategy, as well as the commitment’s promise to add initiatives during implementation, there is ample room for connecting the strategy with OGP values.


  1. Platform for Citizens to Access Data the Government Holds about Them

    DK0068, 2019, Data Stewardship and Privacy

  2. Oversight Body for Social Services Claims

    DK0069, 2019, Access to Justice

  3. Anonymous Whistleblower Portals for Justice System Employees

    DK0070, 2019, Anti-Corruption

  4. Open National Archives Data

    DK0064, 2019, Access to Information

  5. Open Workplace Health and Safety Data

    DK0065, 2019, Access to Information

  6. Climate Atlas

    DK0066, 2019, Access to Information

  7. Publish Terrain, Climate, and Water Data

    DK0067, 2019, Access to Information

  8. Open Data for Citizens and Media

    DK0050, 2017, Access to Information

  9. Data Registers on a Shared Public Distribution Platform

    DK0051, 2017, E-Government

  10. Information Portal for Day-Care Facilities

    DK0052, 2017, E-Government

  11. Open Data and Smart City Forum

    DK0053, 2017, Access to Information

  12. Open Data DK

    DK0054, 2017, Access to Information

  13. Overview of Own Cases and Benefits

    DK0055, 2017, E-Government

  14. Nationwide Deployment of Telemedicine

    DK0056, 2017, E-Government

  15. My Log

    DK0057, 2017, E-Government

  16. Civil Society National Strategy

    DK0058, 2017, Marginalized Communities

  17. Report a Rule

    DK0059, 2017, E-Government

  18. OGP Forum

    DK0060, 2017, Public Participation

  19. Denmark’S Country Program for Uganda

    DK0061, 2017, Aid

  20. The 18Th International Anti-Corruption Conference

    DK0062, 2017, Anti-Corruption

  21. IATI (International Aid Transparency Initiative)

    DK0063, 2017, Access to Information

  22. Service Check of Local Government Consultations

    DK0034, 2014, Public Participation

  23. Call on All Municipalities to Facilitate Advance Voting

    DK0035, 2014, Marginalized Communities

  24. Letter of Invitation to First-Time Voters Urging Them to Vote

    DK0036, 2014, Marginalized Communities

  25. User Friendliness Requirements Regarding Digital Self-Service Solutions

    DK0037, 2014, Capacity Building

  26. Plan for Inclusion During the Transition to Digital Communication

    DK0038, 2014, Capacity Building

  27. Common Public Sector Digital Communication Campaign

    DK0039, 2014, Capacity Building

  28. Principles for Collaboration on the Modernisation of the Public Sector as Well as the Establishment of a Centre for Public Innovation

    DK0040, 2014, Capacity Building

  29. “Free Municipality” Pilot Projects

    DK0041, 2014, Subnational

  30. Recommendations from Growth Teams

    DK0042, 2014, Private Sector

  31. Strategy for Digital Welfare

    DK0043, 2014, E-Government

  32. Implementation of a New Charter for Interaction Between Volunteer Denmark/Associations Denmark and the Public Sector

    DK0044, 2014, Civic Space

  33. “Open Data Innovation Strategy” (ODIS)

    DK0045, 2014, Access to Information

  34. Data Distributor for the Distribution of Basic Data

    DK0046, 2014, Access to Information

  35. Open Government Camp 2014

    DK0047, 2014, Capacity Building

  36. Open Government Assistance to Myanmar

    DK0048, 2014, Aid

  37. Opening Key Public Datasets

    DK0049, 2014, Access to Information

  38. Online Open Government Partnership Community

    DK0001, 2012, E-Government

  39. Online OGP Handbook for Public Authorities and Institutions

    DK0002, 2012, E-Government

  40. Starred commitment Management Labs and New Forms of Co-Operation

    DK0003, 2012, Public Participation

  41. Consultation and Transparency of Development Aid Programmes: Design Aid Programmes

    DK0004, 2012, Aid

  42. Innovate with Aarhus

    DK0005, 2012, Capacity Building

  43. Citizen Self-Services: Increasing the Use of User Ratings in the Citizen’s Port Borger.Dk

    DK0006, 2012, E-Government

  44. Open Government Camp

    DK0007, 2012, Public Participation

  45. Renewed Effort for Open Government Data

    DK0008, 2012, Access to Information

  46. Regional Initiative on Open Data

    DK0009, 2012, Access to Information

  47. Reuse of Open Source Software in the Public Sector

    DK0010, 2012, E-Government

  48. Citizen Self-Services: Binding Guidelines for Self-Service Solutions

    DK0011, 2012, Capacity Building

  49. Citizen Self-Services: Guidance and Information on Accessibility to Digital Solutions

    DK0012, 2012, E-Government

  50. Citizen Self-Services: Peer-To-Peer Learning Programmes to Help Citizens Use Digital Self-Service

    DK0013, 2012, Capacity Building

  51. Citizen Self-Services: Location-Based Content and Re-Use of Content in Borger.Dk

    DK0014, 2012, E-Government

  52. Less Reporting Through Increased Re-Use of Key Data

    DK0015, 2012, E-Government

  53. Mypage” for Businesses

    DK0016, 2012, E-Government

  54. Companies to Be “Born Digitally”

    DK0017, 2012, E-Government

  55. Creating a Mediation and Complaints Institution for Responsible Business Behaviour

    DK0018, 2012, Human Rights

  56. International Human Rights Conference

    DK0019, 2012, Human Rights

  57. Promote Social Responsibility in the Fashion Business

    DK0020, 2012, Private Sector

  58. Reporting on Human Rights and the Climate

    DK0021, 2012, Human Rights

  59. Country by Country Reporting in the Extractive and Forestry Industries

    DK0022, 2012, Anti-Corruption

  60. Legislative Principles for the Digital Age

    DK0023, 2012, Legislative

  61. Consolidated Key Data

    DK0024, 2012, E-Government

  62. App Store for Digital Learning Resources

    DK0025, 2012, E-Government

  63. Starred commitment Preparing a Digital Reform of the Public Welfare Areas

    DK0026, 2012, E-Government

  64. Consultation and Transparency of Development Aid Programmes: Transparency in Aid

    DK0027, 2012, Aid

  65. Tracking Progress of Universities’ Transition to Digital-Only Administrative Communication

    DK0028, 2012, Education

  66. Disclosure of Status Reporting From the National IT Project Council

    DK0029, 2012, E-Government

  67. Overview of Public ICT Architecture

    DK0030, 2012, E-Government

  68. Publication of Educational Materials on the Government’s ICT Project Model

    DK0031, 2012, Capacity Building

  69. Smart Aarhus and Smart Region: Smart Aarhus

    DK0032, 2012, E-Government

  70. Smart Aarhus and Smart Region: Smart Region

    DK0033, 2012, E-Government

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