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Denmark

Strategy for Digital Welfare (DK0043)

Overview

At-a-Glance

Action Plan: Denmark Action Plan 2013-2014

Action Plan Cycle: 2014

Status: Inactive

Institutions

Lead Institution: NA

Support Institution(s): Local Government Denmark and Danish Regions

Policy Areas

E-Government, Education, Health

IRM Review

IRM Report: Denmark End-of-Term Report 2014-2016

Starred: No

Early Results: Did Not Change Did Not Change

Design i

Verifiable: No

Relevant to OGP Values: Not Relevant

Potential Impact:

Implementation i

Completion:

Description

The Government, Local Government Denmark and Danish Regions have jointly drawn up a strategy for digital welfare. The strategy sets the course for the public sector’s work on digitisation and welfare technology in the social, health and educational areas.
The goal is that digital welfare services can be supplied more efficiently to make everyday life less cumbersome and improve the quality of life for citizens. The strategy includes 24 initiatives and runs until 2020. Up to the year 2020, new targets will be set and new initiatives launched on an ongoing basis.

IRM End of Term Status Summary

Commitment 10. Strategy for Digital Welfare

Commitment Text:

The Government, Local Government Denmark and Danish Regions have jointly drawn up a strategy for digital welfare. The strategy sets the course for the public sector’s work on digitisation and welfare technology in the social, health and educational areas.

The goal is that digital welfare services can be supplied more efficiently to make everyday life less cumbersome and improve the quality of life for citizens. The strategy includes 24 initiatives and runs until 2020. Up to the year 2020, new targets will be set and new initiatives launched on an ongoing basis.

Responsible institution: None specified

Supporting institution(s): Local Government Denmark and Danish Regions

Start date:  September 2013             End date: Year 2020

 
Commitment Aim:

Denmark’s Strategy for Digital Welfare was released in September 2013.  It consists of 24 initiatives to be pursued through 2020, that each pertain to seven main topics: the spread of tele-medicine, effective collaboration among medical professionals, welfare technology for medical care, new digital possibilities for casework, digital learning and teaching, digital collaboration in teaching, and prerequisites for digital welfare. The strategy is to be augmented with new initiatives during the course of implementation.

Status

Mid-term: Unclear

The time span of the commitment is much longer than that of the action plan, so its status was labeled “unclear.” The public can view the implementation status of each of the 24 initiatives on the government website for the strategy,[Note 38: Status on initiatives in the strategy for Digital Welfare, AFD (updated 23 August 2016), http://www.digst.dk/Digital-velfaerd/Strategi-for-digital-velfaerd/Status-for-strategiens-initiativer.aspx] but it remains uncertain what actions are still required for this commitment to be coded as complete. For further information, please see the IRM mid-term progress report.[Note 39: Denmark IRM mid-term report 2014-15, http://www.opengovpartnership.org/sites/default/files/Denmark_IRM%20Progress%20Report%202014-15_Final_eng.pdf]

End of term: Limited

Based on the same interpretation of the commitment as midterm, the IRM-researcher has re-evaluated the completion status as limited. According to the government, the strategy for digital welfare was discontinued, and the remaining commitments absorbed in the Digital Strategy 2016-2020[Note 40: http://www.digst.dk/Digital-velfaerd/Strategi-for-digital-velfaerd].  The government website on the strategy for digital welfare at the time of writing had not been updated since April 2016. Nevertheless, in the months after the period of evaluation of this report, the government updated the content of the website, including the reports, and the analysis and initiative page.

The IRM researcher tried to contact the AFD[Note 41: The IRM researcher sent an e-mail to digitalvelfaerd@digst.dk on 3 October 2016.] for an update on the digital welfare strategy and its’ pertinence to open government, but the responsible official no longer works there. The team responsible for the digital welfare strategy also had not responded to the IRM researcher’s request for information at the time of writing.

A follow-up interview with the lead official responsible for OGP (Cathrine Lippert) conducted in August 5th 2016, did not reveal any OGP relevant information on the digital welfare strategy.

Did it open government?

Access to information: Did not change

Civic Participation: Did not change

Public Accountability: Did not change

Due to the lack of specificity in the commitment’s language, the IRM researcher is unable to assess its relevance to OGP values - the commitment was thus not evaluated for the question “did it open government?” However, 75% of stakeholders interviewed by the IRM researcher report this commitment as being “important” or “very important” to welfare in Denmark.

The development of a digital welfare strategy has a moderate potential impact. The scope of the strategy is limited by its focus on digital improvements - had its implementation involved release of government-held information or involved citizens in the creation of a new policy structure, the commitment would have become relevant to OGP values and perhaps contributed to changes in government practice in areas of access to information or civic participation.

Carried forward?

As Denmark has not yet developed its third action plan, it is unknown whether this commitment will be carried over. Given the topical differences of initiatives in the digital welfare strategy, as well as the commitment’s promise to add initiatives during implementation, there is ample room for connecting the strategy with OGP values.


Denmark's Commitments

  1. Open data for citizens and media

    DK0050, 2017, E-Government

  2. Data registers on a shared public distribution platform

    DK0051, 2017, E-Government

  3. Information portal for day-care facilities

    DK0052, 2017, E-Government

  4. Open data and Smart City forum

    DK0053, 2017, Capacity Building

  5. Open Data DK

    DK0054, 2017, Capacity Building

  6. Overview of own cases and benefits

    DK0055, 2017, E-Government

  7. Nationwide deployment of telemedicine

    DK0056, 2017, E-Government

  8. My Log

    DK0057, 2017, E-Government

  9. Civil Society National Strategy

    DK0058, 2017, Marginalized Communities

  10. Report a rule

    DK0059, 2017, E-Government

  11. OGP Forum

    DK0060, 2017, OGP

  12. Denmark’s country program for Uganda

    DK0061, 2017, Aid

  13. The 18th International Anti-Corruption Conference

    DK0062, 2017, Anti-Corruption Institutions

  14. IATI (International Aid Transparency Initiative)

    DK0063, 2017, Aid

  15. Service check of local government consultations

    DK0034, 2014, Public Participation

  16. Call on all municipalities to facilitate advance voting

    DK0035, 2014, Marginalized Communities

  17. Letter of invitation to first-time voters urging them to vote

    DK0036, 2014, Marginalized Communities

  18. User friendliness requirements regarding digital self-service solutions

    DK0037, 2014, Capacity Building

  19. Plan for inclusion during the transition to digital communication

    DK0038, 2014, Capacity Building

  20. Common public sector digital communication campaign

    DK0039, 2014, Capacity Building

  21. Principles for collaboration on the modernisation of the public sector as well as the establishment of a centre for public innovation

    DK0040, 2014, Capacity Building

  22. “Free Municipality” pilot projects

    DK0041, 2014, Subnational

  23. Recommendations from growth teams

    DK0042, 2014, Private Sector

  24. Strategy for Digital Welfare

    DK0043, 2014, E-Government

  25. Implementation of a new charter for interaction between Volunteer Denmark/Associations Denmark and the public sector

    DK0044, 2014, Civic Space

  26. “Open Data Innovation Strategy” (ODIS)

    DK0045, 2014, Capacity Building

  27. Data Distributor for the distribution of basic data

    DK0046, 2014, Open Data

  28. Open Government Camp 2014

    DK0047, 2014, Capacity Building

  29. Open Government Assistance to Myanmar

    DK0048, 2014, Aid

  30. Opening key public datasets

    DK0049, 2014, Capacity Building

  31. Online Open Government Partnership community

    DK0001, 2012, E-Government

  32. Online OGP handbook for public authorities and institutions

    DK0002, 2012, E-Government

  33. Starred commitment Management labs and new forms of co-operation

    DK0003, 2012, Public Participation

  34. Consultation and Transparency of Development Aid Programmes: Design aid programmes

    DK0004, 2012, Aid

  35. Innovate with Aarhus

    DK0005, 2012, Capacity Building

  36. Citizen self-services: Increasing the use of user ratings in the citizen’s port borger.dk

    DK0006, 2012, E-Government

  37. Open Government Camp

    DK0007, 2012, OGP

  38. Renewed effort for open government data

    DK0008, 2012, E-Government

  39. Regional initiative on open data

    DK0009, 2012, Open Data

  40. Reuse of open source software in the public sector

    DK0010, 2012, E-Government

  41. Citizen self-services: Binding guidelines for self-service solutions

    DK0011, 2012, Capacity Building

  42. Citizen self-services: Guidance and information on accessibility to digital solutions

    DK0012, 2012, E-Government

  43. Citizen self-services: Peer-to-peer learning programmes to help citizens use digital self-service

    DK0013, 2012, Capacity Building

  44. Citizen self-services: Location-based content and re-use of content in borger.dk

    DK0014, 2012, E-Government

  45. Less reporting through increased re-use of key data

    DK0015, 2012, E-Government

  46. MyPage” for businesses

    DK0016, 2012, E-Government

  47. Companies to be “born digitally”

    DK0017, 2012, E-Government

  48. Creating a mediation and complaints institution for responsible business behaviour

    DK0018, 2012, Human Rights

  49. International human rights conference

    DK0019, 2012, Human Rights

  50. Promote social responsibility in the fashion business

    DK0020, 2012, Private Sector

  51. Reporting on human rights and the climate

    DK0021, 2012, Human Rights

  52. Country by country reporting in the extractive and forestry industries

    DK0022, 2012, Extractive Industries

  53. Legislative principles for the digital age

    DK0023, 2012, Legislature

  54. Consolidated key data

    DK0024, 2012, E-Government

  55. App Store for digital learning resources

    DK0025, 2012, E-Government

  56. Starred commitment Preparing a digital reform of the public welfare areas

    DK0026, 2012, E-Government

  57. Consultation and Transparency of Development Aid Programmes: Transparency in aid

    DK0027, 2012, Aid

  58. Tracking progress of universities’ transition to digital-only administrative communication

    DK0028, 2012, Education

  59. Disclosure of status reporting from the National IT Project Council

    DK0029, 2012, E-Government

  60. Overview of public ICT architecture

    DK0030, 2012, E-Government

  61. Publication of Educational Materials on the Government’s ICT Project Model

    DK0031, 2012, Capacity Building

  62. Smart Aarhus and Smart Region: Smart Aarhus

    DK0032, 2012, E-Government

  63. Smart Aarhus and Smart Region: Smart Region

    DK0033, 2012, E-Government