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Nationwide Deployment of Telemedicine (DK0056)



Action Plan: Denmark Action Plan 2017-2019

Action Plan Cycle: 2017

Status: Active


Lead Institution: Danish Agency for Digitisation

Support Institution(s): The Ministry of Health, Implementation of the commitment will be fulfilled by regional governments and/or local governments

Policy Areas

E-Government, Health, Public Service Delivery

IRM Review

IRM Report: Denmark Design Report 2017–2019

Starred: No

Early Results: Pending IRM Review

Design i

Verifiable: No

Relevant to OGP Values: Access to Information Technology

Potential Impact:

Implementation i



What is the public problem that the commitment will address?: There is an increasing demand among citizens and their relatives to be more involved in their treatment so that it is adjusted towards meeting the citizen’s and not the system’s needs. Moreover, the demographic development poses a challenge to the health sector as more people need treatment within the existing financial framework; What is the commit-ment?: The Government has reached an agreement with Local Government Denmark and Danish Regions that telemedicine for pregnant women experiencing compli-cations and patients with COPD will be provided as a treatment option country- wide.; How will the com-mitment contribute to solve the public problem?: By reaching an agreement to extend telemedicine to patients with COPD and pregnant women experiencing complications, the Danish Government hopes to be able to offer more citizen-centric treatment. Studies have shown that treat-ment using telemedicine strengthens the citizens and increases their interest in their treatment. Moreover, telemedicine contributes to more efficient treatment and thus to over-coming the demographic challenges posed by an increasing number of elderly people and chronically ill people, and continuously rising healthcare costs. Finally, the joint-public agreements on the development of telemedicine will entail that best practices will be applied countrywide.; Why is this com-mitment relevant to OGP values?: The commitment is relevant, because it contributes to empowering citizens by allowing them to be treated in their own home, giving them better knowledge of their illness and allowing them to become an active part of their own treatment; Additional infor-mation: For further information about the commitment, see:

IRM Midterm Status Summary

Commitment 7: Nationwide deployment of telemedicine

Language of the commitment as it appears in the action plan:

The Government has reached an agreement with Local Government Denmark and Danish Regions that telemedicine for pregnant women experiencing complications and patients with COPD will be provided as a treatment option country-wide.


7.1 Telemedical solution for patients with COPD has been purchased and is ready for operation

7.2 Telemedicine for patients with COPD is widespread nationwide

7.3 Telemedicine for pregnant women with complications has been disseminated to all maternity departments

Start Date: 1 July 2017

End Date: 31 December 2020

Editorial note: For the full text of this commitment, see "The Danish OGP National Action Plan 2017–2019," Danish Agency for Digitisation,, pp. 18–19.

Context and Objectives

According to the commitment text, Danish citizens increasingly demand to be involved in their own medical treatment and demand that it be adapted to their needs. Demographic changes are seen as affecting the health care system, as more people demand treatment while government resources remain the same.

This commitment's solution involves offering telemedicine to patients with chronic obstructive pulmonary disease and to pregnant women with complications, for a more citizen-centric treatment. "Telemedicine" refers to a supplement to standard treatment of chronic patients. It includes technological solutions meant to engage citizens in the management of their own health and to promote their active participation in the prevention, treatment, and rehabilitation of their health. Examples include easy access to training and educational materials on web portals and training apps for smartphones.[Note : "Telemedicin og Telesundhed," The Danish Health Data Authority, ]

The commitment makes innovative use of technology in the health sector. It also provides citizens with increased access to personal health data through the application of telemedicine applications in their homes. Thus, the commitment also contributes to the access to information value.

The commitment is not fully verifiable, as there are no start dates for the first two milestones. Furthermore, the commitment, as described in the action plan, is unclear regarding the technological element of the telemedicine solution being provided. Moreover, the website listed in the action plan—— is not working.

The IRM researcher considers the potential impact of the initiative to be minor. The initiative could provide citizens with an innovative way to approach their health care treatment through the use of telemedicine. It may also strengthen their access to information. However, it does not substantially improve citizen engagement on open government and has limited verifiability as written.

Next steps

· If the commitment is carried over to the next action plan, the overview of the commitment could be further specified, particularly regarding the technological elements of telemedicine. Furthermore, the milestones should be specified.

· The IRM researcher also recommends that further analysis be carried out to determine whether patients and health care providers are fully supportive of and comfortable with this new form of technology.

Denmark's Commitments

  1. Open Data for Citizens and Media

    DK0050, 2017, E-Government

  2. Data Registers on a Shared Public Distribution Platform

    DK0051, 2017, E-Government

  3. Information Portal for Day-Care Facilities

    DK0052, 2017, E-Government

  4. Open Data and Smart City Forum

    DK0053, 2017, Capacity Building

  5. Open Data DK

    DK0054, 2017, Capacity Building

  6. Overview of Own Cases and Benefits

    DK0055, 2017, E-Government

  7. Nationwide Deployment of Telemedicine

    DK0056, 2017, E-Government

  8. My Log

    DK0057, 2017, E-Government

  9. Civil Society National Strategy

    DK0058, 2017, Marginalized Communities

  10. Report a Rule

    DK0059, 2017, E-Government

  11. OGP Forum

    DK0060, 2017, OGP

  12. Denmark’S Country Program for Uganda

    DK0061, 2017, Aid

  13. The 18Th International Anti-Corruption Conference

    DK0062, 2017, Anti-Corruption Institutions

  14. IATI (International Aid Transparency Initiative)

    DK0063, 2017, Aid

  15. Service Check of Local Government Consultations

    DK0034, 2014, Public Participation

  16. Call on All Municipalities to Facilitate Advance Voting

    DK0035, 2014, Marginalized Communities

  17. Letter of Invitation to First-Time Voters Urging Them to Vote

    DK0036, 2014, Marginalized Communities

  18. User Friendliness Requirements Regarding Digital Self-Service Solutions

    DK0037, 2014, Capacity Building

  19. Plan for Inclusion During the Transition to Digital Communication

    DK0038, 2014, Capacity Building

  20. Common Public Sector Digital Communication Campaign

    DK0039, 2014, Capacity Building

  21. Principles for Collaboration on the Modernisation of the Public Sector as Well as the Establishment of a Centre for Public Innovation

    DK0040, 2014, Capacity Building

  22. “Free Municipality” Pilot Projects

    DK0041, 2014, Subnational

  23. Recommendations from Growth Teams

    DK0042, 2014, Private Sector

  24. Strategy for Digital Welfare

    DK0043, 2014, E-Government

  25. Implementation of a New Charter for Interaction Between Volunteer Denmark/Associations Denmark and the Public Sector

    DK0044, 2014, Civic Space

  26. “Open Data Innovation Strategy” (ODIS)

    DK0045, 2014, Capacity Building

  27. Data Distributor for the Distribution of Basic Data

    DK0046, 2014, Open Data

  28. Open Government Camp 2014

    DK0047, 2014, Capacity Building

  29. Open Government Assistance to Myanmar

    DK0048, 2014, Aid

  30. Opening Key Public Datasets

    DK0049, 2014, Capacity Building

  31. Online Open Government Partnership Community

    DK0001, 2012, E-Government

  32. Online OGP Handbook for Public Authorities and Institutions

    DK0002, 2012, E-Government

  33. Starred commitment Management Labs and New Forms of Co-Operation

    DK0003, 2012, Public Participation

  34. Consultation and Transparency of Development Aid Programmes: Design Aid Programmes

    DK0004, 2012, Aid

  35. Innovate with Aarhus

    DK0005, 2012, Capacity Building

  36. Citizen Self-Services: Increasing the Use of User Ratings in the Citizen’s Port Borger.Dk

    DK0006, 2012, E-Government

  37. Open Government Camp

    DK0007, 2012, OGP

  38. Renewed Effort for Open Government Data

    DK0008, 2012, E-Government

  39. Regional Initiative on Open Data

    DK0009, 2012, Open Data

  40. Reuse of Open Source Software in the Public Sector

    DK0010, 2012, E-Government

  41. Citizen Self-Services: Binding Guidelines for Self-Service Solutions

    DK0011, 2012, Capacity Building

  42. Citizen Self-Services: Guidance and Information on Accessibility to Digital Solutions

    DK0012, 2012, E-Government

  43. Citizen Self-Services: Peer-To-Peer Learning Programmes to Help Citizens Use Digital Self-Service

    DK0013, 2012, Capacity Building

  44. Citizen Self-Services: Location-Based Content and Re-Use of Content in Borger.Dk

    DK0014, 2012, E-Government

  45. Less Reporting Through Increased Re-Use of Key Data

    DK0015, 2012, E-Government

  46. Mypage” for Businesses

    DK0016, 2012, E-Government

  47. Companies to Be “Born Digitally”

    DK0017, 2012, E-Government

  48. Creating a Mediation and Complaints Institution for Responsible Business Behaviour

    DK0018, 2012, Human Rights

  49. International Human Rights Conference

    DK0019, 2012, Human Rights

  50. Promote Social Responsibility in the Fashion Business

    DK0020, 2012, Private Sector

  51. Reporting on Human Rights and the Climate

    DK0021, 2012, Human Rights

  52. Country by Country Reporting in the Extractive and Forestry Industries

    DK0022, 2012, Extractive Industries

  53. Legislative Principles for the Digital Age

    DK0023, 2012, Legislature

  54. Consolidated Key Data

    DK0024, 2012, E-Government

  55. App Store for Digital Learning Resources

    DK0025, 2012, E-Government

  56. Starred commitment Preparing a Digital Reform of the Public Welfare Areas

    DK0026, 2012, E-Government

  57. Consultation and Transparency of Development Aid Programmes: Transparency in Aid

    DK0027, 2012, Aid

  58. Tracking Progress of Universities’ Transition to Digital-Only Administrative Communication

    DK0028, 2012, Education

  59. Disclosure of Status Reporting From the National IT Project Council

    DK0029, 2012, E-Government

  60. Overview of Public ICT Architecture

    DK0030, 2012, E-Government

  61. Publication of Educational Materials on the Government’s ICT Project Model

    DK0031, 2012, Capacity Building

  62. Smart Aarhus and Smart Region: Smart Aarhus

    DK0032, 2012, E-Government

  63. Smart Aarhus and Smart Region: Smart Region

    DK0033, 2012, E-Government