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Nationwide Deployment of Telemedicine (DK0056)



Action Plan: Denmark Action Plan 2017-2019

Action Plan Cycle: 2017

Status: Inactive


Lead Institution: Danish Agency for Digitisation

Support Institution(s): The Ministry of Health, Implementation of the commitment will be fulfilled by regional governments and/or local governments

Policy Areas

E-Government, Health, Public Service Delivery

IRM Review

IRM Report: Denmark Implementation Report 2017-2019, Denmark Design Report 2017–2019

Starred: Pending IRM Review

Early Results: Did Not Change

Design i

Verifiable: No

Relevant to OGP Values: Access to Information , Technology

Potential Impact:

Implementation i



What is the public problem that the commitment will address?: There is an increasing demand among citizens and their relatives to be more involved in their treatment so that it is adjusted towards meeting the citizen’s and not the system’s needs. Moreover, the demographic development poses a challenge to the health sector as more people need treatment within the existing financial framework; What is the commit-ment?: The Government has reached an agreement with Local Government Denmark and Danish Regions that telemedicine for pregnant women experiencing compli-cations and patients with COPD will be provided as a treatment option country- wide.; How will the com-mitment contribute to solve the public problem?: By reaching an agreement to extend telemedicine to patients with COPD and pregnant women experiencing complications, the Danish Government hopes to be able to offer more citizen-centric treatment. Studies have shown that treat-ment using telemedicine strengthens the citizens and increases their interest in their treatment. Moreover, telemedicine contributes to more efficient treatment and thus to over-coming the demographic challenges posed by an increasing number of elderly people and chronically ill people, and continuously rising healthcare costs. Finally, the joint-public agreements on the development of telemedicine will entail that best practices will be applied countrywide.; Why is this com-mitment relevant to OGP values?: The commitment is relevant, because it contributes to empowering citizens by allowing them to be treated in their own home, giving them better knowledge of their illness and allowing them to become an active part of their own treatment; Additional infor-mation: For further information about the commitment, see:

IRM Midterm Status Summary

Commitment 7: Nationwide deployment of telemedicine

Language of the commitment as it appears in the action plan:

The Government has reached an agreement with Local Government Denmark and Danish Regions that telemedicine for pregnant women experiencing complications and patients with COPD will be provided as a treatment option country-wide.


7.1 Telemedical solution for patients with COPD has been purchased and is ready for operation

7.2 Telemedicine for patients with COPD is widespread nationwide

7.3 Telemedicine for pregnant women with complications has been disseminated to all maternity departments

Start Date: 1 July 2017

End Date: 31 December 2020

Editorial note: For the full text of this commitment, see "The Danish OGP National Action Plan 2017–2019," Danish Agency for Digitisation,, pp. 18–19.

Context and Objectives

According to the commitment text, Danish citizens increasingly demand to be involved in their own medical treatment and demand that it be adapted to their needs. Demographic changes are seen as affecting the health care system, as more people demand treatment while government resources remain the same.

This commitment's solution involves offering telemedicine to patients with chronic obstructive pulmonary disease and to pregnant women with complications, for a more citizen-centric treatment. "Telemedicine" refers to a supplement to standard treatment of chronic patients. It includes technological solutions meant to engage citizens in the management of their own health and to promote their active participation in the prevention, treatment, and rehabilitation of their health. Examples include easy access to training and educational materials on web portals and training apps for smartphones.[Note : "Telemedicin og Telesundhed," The Danish Health Data Authority, ]

The commitment makes innovative use of technology in the health sector. It also provides citizens with increased access to personal health data through the application of telemedicine applications in their homes. Thus, the commitment also contributes to the access to information value.

The commitment is not fully verifiable, as there are no start dates for the first two milestones. Furthermore, the commitment, as described in the action plan, is unclear regarding the technological element of the telemedicine solution being provided. Moreover, the website listed in the action plan—— is not working.

The IRM researcher considers the potential impact of the initiative to be minor. The initiative could provide citizens with an innovative way to approach their health care treatment through the use of telemedicine. It may also strengthen their access to information. However, it does not substantially improve citizen engagement on open government and has limited verifiability as written.

Next steps

· If the commitment is carried over to the next action plan, the overview of the commitment could be further specified, particularly regarding the technological elements of telemedicine. Furthermore, the milestones should be specified.

· The IRM researcher also recommends that further analysis be carried out to determine whether patients and health care providers are fully supportive of and comfortable with this new form of technology.


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  2. Oversight Body for Social Services Claims

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  3. Anonymous Whistleblower Portals for Justice System Employees

    DK0070, 2019, Anti-Corruption

  4. Open National Archives Data

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  5. Open Workplace Health and Safety Data

    DK0065, 2019, Access to Information

  6. Climate Atlas

    DK0066, 2019, Access to Information

  7. Publish Terrain, Climate, and Water Data

    DK0067, 2019, Access to Information

  8. Open Data for Citizens and Media

    DK0050, 2017, Access to Information

  9. Data Registers on a Shared Public Distribution Platform

    DK0051, 2017, E-Government

  10. Information Portal for Day-Care Facilities

    DK0052, 2017, E-Government

  11. Open Data and Smart City Forum

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  12. Open Data DK

    DK0054, 2017, Access to Information

  13. Overview of Own Cases and Benefits

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  14. Nationwide Deployment of Telemedicine

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  15. My Log

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  16. Civil Society National Strategy

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  17. Report a Rule

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  18. OGP Forum

    DK0060, 2017, Public Participation

  19. Denmark’S Country Program for Uganda

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  20. The 18Th International Anti-Corruption Conference

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  21. IATI (International Aid Transparency Initiative)

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  22. Service Check of Local Government Consultations

    DK0034, 2014, Public Participation

  23. Call on All Municipalities to Facilitate Advance Voting

    DK0035, 2014, Marginalized Communities

  24. Letter of Invitation to First-Time Voters Urging Them to Vote

    DK0036, 2014, Marginalized Communities

  25. User Friendliness Requirements Regarding Digital Self-Service Solutions

    DK0037, 2014, Capacity Building

  26. Plan for Inclusion During the Transition to Digital Communication

    DK0038, 2014, Capacity Building

  27. Common Public Sector Digital Communication Campaign

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  28. Principles for Collaboration on the Modernisation of the Public Sector as Well as the Establishment of a Centre for Public Innovation

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  29. “Free Municipality” Pilot Projects

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  30. Recommendations from Growth Teams

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  31. Strategy for Digital Welfare

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  33. “Open Data Innovation Strategy” (ODIS)

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  34. Data Distributor for the Distribution of Basic Data

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  35. Open Government Camp 2014

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  36. Open Government Assistance to Myanmar

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  37. Opening Key Public Datasets

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  38. Online Open Government Partnership Community

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  39. Online OGP Handbook for Public Authorities and Institutions

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  40. Starred commitment Management Labs and New Forms of Co-Operation

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  41. Consultation and Transparency of Development Aid Programmes: Design Aid Programmes

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  42. Innovate with Aarhus

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  43. Citizen Self-Services: Increasing the Use of User Ratings in the Citizen’s Port Borger.Dk

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  44. Open Government Camp

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  45. Renewed Effort for Open Government Data

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  46. Regional Initiative on Open Data

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  47. Reuse of Open Source Software in the Public Sector

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  48. Citizen Self-Services: Binding Guidelines for Self-Service Solutions

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  49. Citizen Self-Services: Guidance and Information on Accessibility to Digital Solutions

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  50. Citizen Self-Services: Peer-To-Peer Learning Programmes to Help Citizens Use Digital Self-Service

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  51. Citizen Self-Services: Location-Based Content and Re-Use of Content in Borger.Dk

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  61. Consolidated Key Data

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  64. Consultation and Transparency of Development Aid Programmes: Transparency in Aid

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  65. Tracking Progress of Universities’ Transition to Digital-Only Administrative Communication

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  66. Disclosure of Status Reporting From the National IT Project Council

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  67. Overview of Public ICT Architecture

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  68. Publication of Educational Materials on the Government’s ICT Project Model

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  69. Smart Aarhus and Smart Region: Smart Aarhus

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  70. Smart Aarhus and Smart Region: Smart Region

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