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Denmark

Report a Rule (DK0059)

Overview

At-a-Glance

Action Plan: Denmark Action Plan 2017-2019

Action Plan Cycle: 2017

Status: Inactive

Institutions

Lead Institution: The Danish Ministry of Finance

Support Institution(s): NA

Policy Areas

E-Government, Legislation & Regulation, Legislative, Open Regulations, Public Participation, Social Accountability Measures & Feedback Loops

IRM Review

IRM Report: Denmark Implementation Report 2017-2019, Denmark Design Report 2017–2019

Starred: Pending IRM Review

Early Results: Marginal

Design i

Verifiable: No

Relevant to OGP Values: Civic Participation , Technology

Potential Impact:

Implementation i

Completion:

Description

What is the public problem that the commitment will address?: Citizens, businesses, trade unions, etc. must be included in the work to create a more cohesive and efficient public sector. This commitment will help support the Government’s cohesion reform which through simplification of rules and de-bureaucratisation will create a more coherence service for citizens and busi-nesses.; What is the commit-ment?: The commitment will be carried out as part of a campaign from October 2017 to February 2018 where the websites of the ministries that manage citizen- and business-oriented rules will be equipped with digital mailboxes through which citizens, businesses, trade unions, etc. can submit proposals for debureaucratis-ing of the public sector. The ministries will screen the proposals and assess whether they should lead to amendments of legislation, orders, rules and proce-dures, etc. Proposals can also form part of the Government’s cohesion reform. The overall objective of this commitment is to ensure the inclusion of citizens, businesses, trade unions, etc. in the Government’s effort to create a more effi-cient public sector.; How will the com-mitment contribute to solve the public problem?: The possibility of submitting proposals means that citizens, businesses, trade unions, etc. experiencing the consequences of rules and requirements are able to contribute with relevant proposals for rule simplification and debureaucratisa-tion. When these parties become involved, it will expectedly shed light on inex-pedient government rules that ought to be simplified or abolished. The implementation of standardised digital mailboxes on the ministries’ websites will make it easy for the parties to submit proposals that can subsequently be considered by the individual ministries. The ministries’ screening of proposals will ensure that they are handled by the appropriate ministry and that the feasibility of all proposals is considered; Why is this com-mitment relevant to OGP values?: The commitment will ensure the involvement of citizens, businesses and trade unions in the Government’s work to create a more cohesive and efficient public sector. The commitment will thus increase the above parties’ possibility of influ-encing the Government’s decisions and initiatives and make it easy for the parties to point out any inexpedient government rules, for example, that makes the public administration more bureaucratic or result in incoherent services to the citizens.; Additional infor-mation: The commitment is closely connected to the Government’s work on the cohesion reform, which aims to develop and streamline the public sector in order to give the citizens the best possible welfare

IRM Midterm Status Summary

Commitment 10: Report a rule

Language of the commitment as it appears in the action plan:

"The commitment will be carried out as part of a campaign from October 2017 to February 2018 where the websites of the ministries that manage citizen- and business-oriented rules will be equipped with digital mailboxes through which citizens, businesses, trade unions, etc. can submit proposals for debureaucratising of the public sector. The ministries will screen the proposals and assess whether they should lead to amendments of legislation, orders, rules and procedures, etc. Proposals can also form part of the Government's cohesion reform. The overall objective of this commitment is to ensure the inclusion of citizens, businesses, trade unions, etc. in the Government's effort to create a more efficient public sector."

Milestones:

10.1 Campaign launch

10.2 First follow-up on campaign

10.3 Final follow-up on campaign

Start Date: October 2017

End Date: February 2018

Editorial note: For the full text of this commitment, see "The Danish OGP National Action Plan 2017–2019," Danish Agency for Digitisation, https://en.digst.dk/policy-and-strategy/open-government/open-government-partnership-ogp-action-plan/, pp. 24–25.

Context and Objectives

The overall objective of this commitment is to include citizens, businesses, trade unions, and others in the government's effort to create a more efficient public sector, also known as a "debureaucratising" effort.[Note : "The Danish OGP National Action Plan 2017–2019," Danish Agency for Digitisation, https://en.digst.dk/policy-and-strategy/open-government/open-government-partnership-ogp-action-plan/, pp. 24–25.] The initiative is—like Commitment 9 on the civil society strategy—part of the government reform through which rules will be simplified for a more coherent public service.

The proposed solution involves establishing online mailboxes for those ministries that manage citizen- and business-oriented rules. This will allow all actors to submit ideas for rules. These ideas will be screened by ministries for relevance.

The aim to debureaucratise the public sector in Denmark has been discussed for several decades. The present government has made it a political priority to pursue effectivisation. The Confederation of Danish Industry supports this goal, as have some labour unions (such as the The Danish Association of Lawyers and Economists, DJØF, representing political scientists, economists, lawyers, and others). However, their support comes with various caveats. (For example, the Confederation of Danish Industry has called for an emphasis on digitisation; DJØF wishes to limit excessive firings.)[Note : Christian Hannibal, "Karsten Dybvad: Tænk Digitalisering ind i Reform af den Offentlige Sektor," Dansk Industri, https://di.dk/dibusiness/nyheder/pages/karsten-dybvad-taenk-digitalisering-ind-i-reform-af-den-offentlige-sektor.aspx?printType=3; and "Djøf Støtter Helhjertet Afbureaukratisering," DJØF, 4 April 2018, https://www.djoef.dk/presse/pressemeddelelser/2018/dj-oe-f-st-oe-tter-helhjertet-afbureaukratisering.aspx. ]

The commitment is aligned with the OGP value of civic participation. Citizens are encouraged to submit ideas for debureaucratising the public sector. The government expects the initiative to allow citizens to influence government decisions and initiatives. The commitment also uses technology and innovation for transparency and accountability by placing the mailboxes online.

In terms of verifiability, the ministry websites can be monitored to assess whether digital mailboxes exist. However, Milestones 10.2 and 10.3 are not specific, as more could be said about the details of campaign follow-up. Furthermore, the feasibility considerations for the proposals are not detailed in the description of the commitment as written.

The commitment is expected to change government practices. It will allow for a continuous dialogue among civil society, businesses, and authorities about which rules stand in the way of having an effective relationship with the public sector. The IRM researcher has deemed the potential impact as minor, given the low specificity of the commitment text and milestones.

Next steps

· Ensure transparency in the publication of the proposals and how they are considered by the ministries.

· Since the initiative has already concluded, with extensive feedback received from civil society representatives, the IRM researcher recommends that it not be carried forward in future action plans, to make space for new ideas.

· It is suggested, however, that those responsible for the commitment attend the next multi-stakeholder forum to share lessons learned, particularly on how they were able to attain such a high level of civil society feedback.

IRM End of Term Status Summary

10. Report a rule

Language of the commitment as it appears in the action plan:

“The commitment will be carried out as part of a campaign from October 2017 to February 2018 where the websites of the ministries that manage citizen- and business-oriented rules will be equipped with digital mailboxes through which citizens, businesses, trade unions, etc. can submit proposals for debureaucratising of the public sector. The ministries will screen the proposals and assess whether they should lead to amendments of legislation, orders, rules and procedures, etc. Proposals can also form part of the Government’s cohesion reform. The overall objective of this commitment is to ensure the inclusion of citizens, businesses, trade unions, etc. in the Government’s effort to create a more efficient public sector.”

Milestones:

10.1 Campaign launch

10.2 First follow-up on campaign

10.3 Final follow-up on campaign

Start Date: October 2017

End Date: February 2018

Editorial note: For the full text of this commitment, see “The Danish OGP National Action Plan 2017–2019,” Danish Agency for Digitisation, pp. 24–25, https://en.digst.dk/policy-and-strategy/open-government/open-government-partnership-ogp-action-plan/.

IRM Design Report Assessment

IRM Implementation Report Assessment

·       Verifiable: No

·       Relevant: Civic participation

·       Potential impact: Minor

·       Completion: Complete

·       Did it Open Government? Marginal  

This commitment aimed to include citizens, businesses, trade unions, and others in the government’s effort to create a more efficient public sector. [38] Specifically, the commitment called for establishing online mailboxes for those ministries that manage citizen- and business-oriented rules in order to allow all actors to submit ideas for rules.

The ministries successfully launched the campaign in 2017, after which the previous government received a total of 984 proposals. The then-government decided to move 300 proposals forward, feeding directly into its broader de-bureaucratizing effort. [39] Accepted proposals were subsequently handled and followed up by the respective ministries. It is unclear which criteria were deployed during selection of reported rules besides feasibility.

The campaign was well-received by the public, and saw the participation of citizens, municipalities, and stakeholder institutions. Proposals that qualified for amendments primarily revolved around simplifying administrative and cumbersome regulations, such as rules for elaborating student schemes and single action plans for vulnerable citizens and families. The campaign provided a direct and easily-accessible channel to raise awareness on bottlenecks within public administration.

While some proposals received from municipalities and citizens were about issues already known to the government, the ‘report a rule’ campaign added additional focus on changing unnecessary government regulations in various areas to the benefit of citizens. [40] However, the commitment constituted a one-time, short-term campaign building on existing governmental priorities, and did not lead to a sustainable mechanism with which to address ineffectiveness within public administration.

[38] “Denmark Design Report 2017–2019”, Independent Reporting Mechanism (IRM), https://www.opengovpartnership.org/wp-content/uploads/2019/06/Denmark_Design-Report_2017-2019_EN.pdf.

[39] ”Minister klar til at fjerne over 300 regler: Vi har for mange gak-gak regler i det offentlige”, DR, 25 August 2018, available [in Danish] at https://bit.ly/2xY6Scf.

[40] Martin Eskerod Nielsen (Danish Agency for Digitisation), interview by IRM researcher, 14 November 2019.


Commitments

  1. Platform for Citizens to Access Data the Government Holds about Them

    DK0068, 2019, Data Stewardship and Privacy

  2. Oversight Body for Social Services Claims

    DK0069, 2019, Access to Justice

  3. Anonymous Whistleblower Portals for Justice System Employees

    DK0070, 2019, Anti-Corruption

  4. Open National Archives Data

    DK0064, 2019, Access to Information

  5. Open Workplace Health and Safety Data

    DK0065, 2019, Access to Information

  6. Climate Atlas

    DK0066, 2019, Access to Information

  7. Publish Terrain, Climate, and Water Data

    DK0067, 2019, Access to Information

  8. Open Data for Citizens and Media

    DK0050, 2017, Access to Information

  9. Data Registers on a Shared Public Distribution Platform

    DK0051, 2017, E-Government

  10. Information Portal for Day-Care Facilities

    DK0052, 2017, E-Government

  11. Open Data and Smart City Forum

    DK0053, 2017, Access to Information

  12. Open Data DK

    DK0054, 2017, Access to Information

  13. Overview of Own Cases and Benefits

    DK0055, 2017, E-Government

  14. Nationwide Deployment of Telemedicine

    DK0056, 2017, E-Government

  15. My Log

    DK0057, 2017, E-Government

  16. Civil Society National Strategy

    DK0058, 2017, Marginalized Communities

  17. Report a Rule

    DK0059, 2017, E-Government

  18. OGP Forum

    DK0060, 2017, Public Participation

  19. Denmark’S Country Program for Uganda

    DK0061, 2017, Aid

  20. The 18Th International Anti-Corruption Conference

    DK0062, 2017, Anti-Corruption

  21. IATI (International Aid Transparency Initiative)

    DK0063, 2017, Access to Information

  22. Service Check of Local Government Consultations

    DK0034, 2014, Public Participation

  23. Call on All Municipalities to Facilitate Advance Voting

    DK0035, 2014, Marginalized Communities

  24. Letter of Invitation to First-Time Voters Urging Them to Vote

    DK0036, 2014, Marginalized Communities

  25. User Friendliness Requirements Regarding Digital Self-Service Solutions

    DK0037, 2014, Capacity Building

  26. Plan for Inclusion During the Transition to Digital Communication

    DK0038, 2014, Capacity Building

  27. Common Public Sector Digital Communication Campaign

    DK0039, 2014, Capacity Building

  28. Principles for Collaboration on the Modernisation of the Public Sector as Well as the Establishment of a Centre for Public Innovation

    DK0040, 2014, Capacity Building

  29. “Free Municipality” Pilot Projects

    DK0041, 2014, Subnational

  30. Recommendations from Growth Teams

    DK0042, 2014, Private Sector

  31. Strategy for Digital Welfare

    DK0043, 2014, E-Government

  32. Implementation of a New Charter for Interaction Between Volunteer Denmark/Associations Denmark and the Public Sector

    DK0044, 2014, Civic Space

  33. “Open Data Innovation Strategy” (ODIS)

    DK0045, 2014, Access to Information

  34. Data Distributor for the Distribution of Basic Data

    DK0046, 2014, Access to Information

  35. Open Government Camp 2014

    DK0047, 2014, Capacity Building

  36. Open Government Assistance to Myanmar

    DK0048, 2014, Aid

  37. Opening Key Public Datasets

    DK0049, 2014, Access to Information

  38. Online Open Government Partnership Community

    DK0001, 2012, E-Government

  39. Online OGP Handbook for Public Authorities and Institutions

    DK0002, 2012, E-Government

  40. Starred commitment Management Labs and New Forms of Co-Operation

    DK0003, 2012, Public Participation

  41. Consultation and Transparency of Development Aid Programmes: Design Aid Programmes

    DK0004, 2012, Aid

  42. Innovate with Aarhus

    DK0005, 2012, Capacity Building

  43. Citizen Self-Services: Increasing the Use of User Ratings in the Citizen’s Port Borger.Dk

    DK0006, 2012, E-Government

  44. Open Government Camp

    DK0007, 2012, Public Participation

  45. Renewed Effort for Open Government Data

    DK0008, 2012, Access to Information

  46. Regional Initiative on Open Data

    DK0009, 2012, Access to Information

  47. Reuse of Open Source Software in the Public Sector

    DK0010, 2012, E-Government

  48. Citizen Self-Services: Binding Guidelines for Self-Service Solutions

    DK0011, 2012, Capacity Building

  49. Citizen Self-Services: Guidance and Information on Accessibility to Digital Solutions

    DK0012, 2012, E-Government

  50. Citizen Self-Services: Peer-To-Peer Learning Programmes to Help Citizens Use Digital Self-Service

    DK0013, 2012, Capacity Building

  51. Citizen Self-Services: Location-Based Content and Re-Use of Content in Borger.Dk

    DK0014, 2012, E-Government

  52. Less Reporting Through Increased Re-Use of Key Data

    DK0015, 2012, E-Government

  53. Mypage” for Businesses

    DK0016, 2012, E-Government

  54. Companies to Be “Born Digitally”

    DK0017, 2012, E-Government

  55. Creating a Mediation and Complaints Institution for Responsible Business Behaviour

    DK0018, 2012, Human Rights

  56. International Human Rights Conference

    DK0019, 2012, Human Rights

  57. Promote Social Responsibility in the Fashion Business

    DK0020, 2012, Private Sector

  58. Reporting on Human Rights and the Climate

    DK0021, 2012, Human Rights

  59. Country by Country Reporting in the Extractive and Forestry Industries

    DK0022, 2012, Anti-Corruption

  60. Legislative Principles for the Digital Age

    DK0023, 2012, Legislative

  61. Consolidated Key Data

    DK0024, 2012, E-Government

  62. App Store for Digital Learning Resources

    DK0025, 2012, E-Government

  63. Starred commitment Preparing a Digital Reform of the Public Welfare Areas

    DK0026, 2012, E-Government

  64. Consultation and Transparency of Development Aid Programmes: Transparency in Aid

    DK0027, 2012, Aid

  65. Tracking Progress of Universities’ Transition to Digital-Only Administrative Communication

    DK0028, 2012, Education

  66. Disclosure of Status Reporting From the National IT Project Council

    DK0029, 2012, E-Government

  67. Overview of Public ICT Architecture

    DK0030, 2012, E-Government

  68. Publication of Educational Materials on the Government’s ICT Project Model

    DK0031, 2012, Capacity Building

  69. Smart Aarhus and Smart Region: Smart Aarhus

    DK0032, 2012, E-Government

  70. Smart Aarhus and Smart Region: Smart Region

    DK0033, 2012, E-Government

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