Strengthening and Accelerating the Digital Transition in the Drâa-Tafilalet Region (MADRA0003)

Commitment ID

MADRA0003

Commitment Title

Strengthening and Accelerating the Digital Transition in the Drâa-Tafilalet Region

Problem

• Low economic attractiveness and limited investment, due to an underdeveloped digital ecosystem and restricted access to regional economic data.
• Administrative slowness that hinders the efficiency of processes related to entrepreneurship, investment and the management of public affairs.
• Inequalities in access to digital services, particularly in rural and remote areas where technological infrastructure is insufficient.
• Low citizen participation in public decisions, due to the lack of interactive digital platforms and online consultation mechanisms.
• Limited access to public information, reducing transparency and citizens' trust in local institutions.
• Lack of transparency and accountability in the management of regional projects, due to the absence of digital monitoring and evaluation tools.
• Complexity of administrative procedures, which discourages citizens and businesses from engaging in institutional processes.
• Weak digital capacities of local administrations, limiting the effectiveness of public policies and innovation in governance.
• Excessive use of paper and physical resources, exacerbating the ecological impact of traditional administrative processes.
• Lack of digital solutions for monitoring environmental projects, making it difficult to evaluate ecological and sustainable development initiatives.Lack of accessible data to promote research and innovation in sustainable management of natural resources.

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Status quo

• Low digitalization of public services: absence of digitalisation and absence the access to information.
• Limited access to information and citizen participation: absence of the interactive regional digital platform. Few public consultations on regional policies integrate digital tools, limiting inclusion and transparency.
• Lack of digital infrastructure and digital inclusion: Rural areas represent more than 70% of the territory but suffer from limited access to the Internet and digital tools, creating a significant digital divide. Few local governments have the resources and training to use digital technologies.
• Insufficient governance and transparency: The lack of an open data system limits access to public information and reduces opportunities for innovation and citizen control. No monitoring and evaluation platform for regional projects is currently in place, making it difficult to measure the impact of public policies and investments.
• Environmental impact of traditional processes: Local governments still use nearly 90% of documents in paper format, leading to high costs and significant waste of resources. The current state of the digital transition in the Drâa-Tafilalet region reveals an urgent need to accelerate the digitalization of public services, strengthen digital inclusion, and improve transparency and citizen participation.

This action plan aims to address these gaps by implementing innovative digital solutions adapted to regional realities.

Action

Description of the commitment: Acceleration of digital transformation in the Drâa-Tafilalet region by implementing digital infrastructure. It is based on the digitalization of public services, the creation of interactive platforms, and the strengthening of the digital capacities of regional stakeholders.

The overall objective facilitate access to public services, improve the transparency of regional action, and strengthen digital inclusion for better participatory governance and sustainable development.

Expected results:

1. Digitalization of public services: Establishment of a regional digital counter allowing citizens and businesses to carry out administrative procedures online
2. Strengthening transparency: Creation of an open data platform on projects in the region .
3. Increased citizen participation: Development of a participatory digital space allowing citizens to give their opinion on public policies and monitor their implementation.
4. Training and digital inclusion: Organization of digital capacity building programs for public actors, civil society, and citizens.
5. Reducing environmental impact: Dematerialization of administrative processes to limit the use of paper and optimize resources.

This commitment is part of the Open Government Partnership (OGP), aimed at modernizing regional administration and strengthening citizens' trust in local institutions through innovative digital solutions.

How will the commitment contribute to solving the public problem described above?

This commitment addresses the challenges of administrative slowness, a lack of transparency, and the digital exclusion of citizens, it will enable:

• To improve access to public services by facilitating online administrative procedures.
• To strengthen transparency and accountability through the publication of open data and monitoring mechanisms for regional projects.
• To limit environmental impact .

Products (concrete deliverables)

1. A regional digital counter for the online management of administrative procedures.
2. An open data platform for regional project management and budgets.
3. A digital participatory space allowing citizens to submit their opinions and follow the progress of public decisions.
4. Training sessions on digital skills for civil servants, elected officials, and civil society.
5. An online regional project monitoring and evaluation system to improve management and transparency.

Expected results (impact on the region and citizens)

• Fifty percent reduction in the time needed to process certain administrative procedures, thanks to digitalization.
• Increased citizen participation with at least 30% of public consultations incorporating a digital component.
• Improved transparency by regularly publishing data on budgets and ongoing projects.
• Strengthening digital capacities with at least 500 civil servants and members of civil society trained in digital tools.
• Reduction of paper consumption in local administrations, with a 40% reduction by 2027.

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What long-term goal as identified in your Open Government Strategy does this commitment relate to?

This commitment aims to strengthen transparency, citizen participation, and administrative efficiency in the Drâa-Tafilalet region by aligning with the strategic vision of open government.

Main objectives:

1. Transparency and access to information: Establishment of an open data platform to monitor regional projects and budgets.
2. Citizen participation: Creation of an interactive digital space to consult and involve citizens in public decisions.
3. Modernization of public services: Digitalization of administrative procedures to reduce time and costs.
4. Digital inclusion: Strengthening digital skills and improving access to digital tools, particularly in rural areas.
5. Sustainable development and innovation: Dematerialization of services to limit environmental impact and encourage digital innovation.

This commitment thus contributes to building more open, inclusive,e and effective governance in the region.

Primary Policy Area

Civic Space, Digital Governance

Primary Sector

Land & Spatial Planning, Media and Telecommunications, Public Services (general)

What OGP value is this commitment relevant to?