The Comprehensibility of the Texts Produced by Public Administration Will Be Tested To- Gether with Citizens and Service Users. (FI0010)
Early Results: Did Not Change
Relevant to OGP Values: Access to Information , Civic Participation
The comprehensibility of the texts, guidelines, forms etc produced by public administration will be developed by testing them together with citizens and services users. Agencies will ask for feed-back and corrections through their feed-back channels on comprehensibility of the existing texts. The work will start with pilots in year 1 of Action Plan: A user panel will be formed to test the comprehensibility of the new core texts and pilot agencies and municipalities will be nominated.