The Comprehensibility of Customer Letters and Decisions Will Be Enhanced, Especially When Using Standard Texts. (FI0012)
Overview
At-a-Glance
Action Plan: Finland Action Plan 2013-2014
Action Plan Cycle: 2013
Status:
Institutions
Lead Institution: NA
Support Institution(s): NA
Policy Areas
Capacity BuildingIRM Review
IRM Report: Finland End-of-Term Report 2013–2015, Finland 2013-2015 IRM End of Term Report, Finland Progress Report 2013-2014
Early Results: Marginal
Design i
Verifiable: Yes
Relevant to OGP Values: Yes
Ambition (see definition): High
Implementation i
Description
Year 1 of Action Plan we will make the phrase- based writing visible by organizing a seminar focusing on the issue. We will continue developing phrase- based writing in a pilot to which different people with different skill profiles will be invited.
Year 1 of our Action Plan the requirement of simple update of standard texts is included in the recommendations of procurement and development of ICT- systems.
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