Skip Navigation
Guatemala

Citizen Services Online. (GT0031)

Overview

At-a-Glance

Action Plan: Guatemala, Second Action Plan, 2014-2016

Action Plan Cycle: 2014

Status: Inactive

Institutions

Lead Institution: Comisión Presidencial de Transparencia y Gobierno Electrónico

Support Institution(s): NA

Policy Areas

E-Government, Public Service Delivery

IRM Review

IRM Report: Pending IRM Review

Starred: No

Early Results: Pending IRM Review

Design i

Verifiable: No

Relevant to OGP Values: Access to Information Technology

Potential Impact:

Implementation i

Completion:

Description

Cumplimiento con el Decreto del Congreso de la República 114-97 (Ley del Organismo Ejecutivo). Cumplimiento con el Decreto 57-2008 (Ley de Libre Acceso a la Información Pública)

Commitments

  1. Sensitize and Educate the Public About the Effects of Climate Change, Efficient Use of Natural Resources, Disaster Risk Management, Care of the Environment and Its Publication in Open Data

    GT0085, 2018, Capacity Building

  2. Promote the Second Phase of the Adaptation Strategy Climate, Through the Model Climate Adaptation (MAC), Participatory and Publishing Open Data.

    GT0086, 2018, Capacity Building

  3. Participatory Creation of the Transparency Protocol Resource Management and Emergency Services

    GT0087, 2018, Capacity Building

  4. Implementation of Integrated Programs in Support of Permanence in School and Tools That Enable Educational Community Monitoring Locally.

    GT0088, 2018, Education

  5. Implementation of Interventions to Improve Infrastructure in School and Alternative Education, with Community Participation in Education Delivery Mechanisms.

    GT0089, 2018, E-Government

  6. Strengthen Interagency Coordination and Promote Transparency and Citizen Participation in the Security Sector.

    GT0090, 2018, Gender

  7. Generating Strategic Goals of Security Sector.

    GT0091, 2018, E-Government

  8. Design and Implementation of the National Strategy and Tools Electronic Government

    GT0092, 2018, E-Government

  9. Design and Implementation of the Public Agenda Online Services ( Phase 1 )

    GT0093, 2018, E-Government

  10. Strengthening Tools and Technical Skills to Local Governments Mechanisms to Implement Open Government, Accountability, and Citizen Participation in Improving Public Services.

    GT0094, 2018, Capacity Building

  11. Design and Implementation of an Innovation Strategy in Public Administration.

    GT0095, 2018, Civic Space

  12. Promotion and Dissemination of Progress on the Implementation of the Competitiveness and Dignified Employment Policy

    GT0096, 2018, Capacity Building

  13. Create Information Tools to Support Investment Promotion and Employment

    GT0097, 2018, E-Government

  14. Strengthening Anti-Corruption Mechanisms of Transparency and Results Evidencing National and International Level

    GT0098, 2018, Anti-Corruption Institutions

  15. Creation and Implementation of Comprehensive Strategy on Transparency, Open Government, and Anti-Corruption.

    GT0099, 2018, Sustainable Development Goals

  16. Participatory Update of the Social Development and Population Policy

    GT0100, 2018, Legislation & Regulation

  17. Presentation and Sharing of Information in the National System for Social Information -SNIS

    GT0101, 2018, Capacity Building

  18. Institutional Strengthening of 425 Health Posts Located In Municipalities Prioritized by the National Strategy for Prevention of Chronic Malnutrition -ENPDC- of the Departments of Quiché, San Marcos, Huehuetenango, Chiquimula, Totonicapan, Sololá and Alta Verapaz.

    GT0102, 2018, Health

  19. Strengthening Coordination and Interagency Information on Food and Nutrition Security.

    GT0103, 2018, E-Government

  20. Strengthening Transparency in the Electoral Process.

    GT0104, 2018, Audits and Controls

  21. Strengthening Mechanisms for Publishing Information On Electoral Process to Citizens.

    GT0105, 2018, E-Government

  22. Actions for Further Progress in Adopting Standards on International Tax Transparency, Procurement and Contracting.

    GT0106, 2018, Capacity Building

  23. Actions to Advance the Presentation and Availability of Budgetary Information.

    GT0107, 2018, E-Government

  24. Actions to Design and Develop a Computer Tool that Allows Public Institutions to Provide Beneficiary Information of Public Goods and Services Through the Opening of the Meta Physical "Persons" with Characteristics of Sex, Age and Ethnicity.

    GT0108, 2018, E-Government

  25. Training Public Access to Information and Institutional Archives

    GT0063, 2016, Capacity Building

  26. Train Educational Population in Access to Public Information

    GT0064, 2016, Capacity Building

  27. Evaluation of Practice Public Access to Information

    GT0065, 2016, Capacity Building

  28. Installing a Multisectorial Table to Discuss, Prepare and Submit Bill to Strengthen the Right of Access to Public Information, Files Institutional and Regulatory Institution.

    GT0066, 2016, Capacity Building

  29. Creation and Implementation of the Single Open Data Portal, Creation and Approval of the National Policy Open Data

    GT0067, 2016, Capacity Building

  30. Technological Support for the Axes of Open Government Through the Creation of a Technical Bureau Inter Technological Innovation

    GT0068, 2016, Capacity Building

  31. Design and Implementation of Public Directory Services Online

    GT0069, 2016, Capacity Building

  32. Digital Inclusion and Municipal Immersion

    GT0070, 2016, Capacity Building

  33. Design Single Platform for Public Information Requests

    GT0071, 2016, E-Government

  34. National Plan and Broadband Connectivity "Digital Nation"

    GT0072, 2016, Capacity Building

  35. Design and Implementation of a Pilot Program as Ideathones Mechanisms for Collaboration and Citizen Participation at the Municipal Level for Improving Municipal Services

    GT0073, 2016, Public Participation

  36. Creating and Institutionalizing Mechanisms for Public Opinion Bills

    GT0074, 2016, Legislation & Regulation

  37. Disclosed as Theme of Open Government Participation Mechanism

    GT0075, 2016, OGP

  38. Mechanisms of Accountability in Local Governments

    GT0076, 2016, Anti-Corruption Institutions

  39. Transparent Actions in the Integrated Management for Disaster Risk Reduction.

    GT0077, 2016, Aid

  40. Moving Towards Actions to Budget Process Open and Participatory

    GT0078, 2016, Capacity Building

  41. Actions to Advance Code Compliance and Fiscal Transparency Manual International Monetary Fund (IMF)

    GT0079, 2016, Capacity Building

  42. Starred commitment Actions to Improve Quality and Availability of Budget Information

    GT0080, 2016, Capacity Building

  43. Actions to Advance to Recruitment Open Regime

    GT0081, 2016, Capacity Building

  44. Starred commitment Transparency Actions to Advance Tax

    GT0082, 2016, E-Government

  45. Progress in Implementing the Model First Level Health Care

    GT0083, 2016, Capacity Building

  46. Actions for Quality Improving the Educational Process

    GT0084, 2016, Capacity Building

  47. Effectiveness of the Information Found on the Website of the Institutions of the Executive Branch.

    GT0015, 2014, Capacity Building

  48. Implementation of Interoperability

    GT0016, 2014, Capacity Building

  49. Alerts Within the Executive Agency on Possible Acts of Corruption.

    GT0017, 2014, Anti-Corruption Institutions

  50. Progressive Elimination of Secrecy Adjudications of Goods, Services and Public Works.

    GT0018, 2014, Open Contracting and Procurement

  51. Be Transparent Advances of Funds Agency Loans and Grants, Counterparty and Component

    GT0019, 2014, Civic Space

  52. Implementation and Monitoring of the COST Initiative

    GT0020, 2014, Infrastructure & Transport

  53. Implementation and Monitoring of the EITI Initiative

    GT0021, 2014, Extractive Industries

  54. Having a National Catalog of Electronic Services Placed on the Websites of Their Respective Ministries and Spending Units and Consolidate Them Into a Single Source of Information for Fast and Effective Search by Citizens.

    GT0022, 2014, E-Government

  55. Streamline Processes Value in Each Ministry by Incorporating Technology.

    GT0023, 2014, E-Government

  56. Identify Sources of Corruption in Administrative and Operational Processes Opening Ministries and Generate Data Such Processes as Part of the Accountability to Which Institutions Should Be.

    GT0024, 2014, Anti-Corruption Institutions

  57. Promote Technological Talent Through Workshops with Academia and Private Sector, Developing Geospatial Applications with Open Data Techniques for the Benefit of Citizens and Government Data Or.

    GT0025, 2014, E-Government

  58. Open Budget Implementation in All Web Portals

    GT0026, 2014, E-Government

  59. Create a Single Portal (UNIPORTAL) Where Concentrate by Ministry Each Electronic Service Provided Through Institutional Pages, with Short, Simple and Easy to Understand Descriptions. This Unique Site Is Not Intended to Replace Institutional Pages, But Concentrate All Services Provided by the Government.

    GT0027, 2014, E-Government

  60. Promote Transparency and Accountability in the Management of Natural Resources to Ensure That Revenues from Extractive Industries Are Used to Generate Social Welfare.

    GT0028, 2014, Extractive Industries

  61. Ensure That Resources for the Care of Damage Caused by Natural Disasters Are Used with Strict Standards of Transparency and Accountability.

    GT0029, 2014, Environment and Climate

  62. Implementation of a Specific Website for Open Data in the Institutions of the Executive Branch.

    GT0030, 2014, E-Government

  63. Citizen Services Online.

    GT0031, 2014, E-Government

  64. Dissemination of Results Through the Media, Institutional Portals.

    GT0032, 2014, E-Government

  65. Implementation of the School of Transparency.

    GT0033, 2014, Anti-Corruption Institutions

  66. Raising Public Awareness on Transparency and Fighting Corruption; and Create Spaces for Citizen Participation in Decision-Making.

    GT0034, 2014, Anti-Corruption Institutions

  67. Technical Discussions with Civil Society, Academia, Business Sector and Open Government.

    GT0035, 2014, Health

  68. Disclosure of the Actions of the Action Plan Open Government Through Forums, Conferences and Technical Tables.

    GT0036, 2014, E-Government

  69. Improve Levels of Transparency and Access to Information

    GT0037, 2014, Right to Information

  70. Institutionalizing the First Level of Health Care

    GT0038, 2014, Health

  71. Full Compliance with the New Code and Manual of Fiscal Transparency of the International Monetary Fund.

    GT0039, 2014, Capacity Building

  72. Publication of All Documents Related to the Budget

    GT0040, 2014, Fiscal Transparency

  73. Open and Institutionalize Citizen Participation in the Budget Formulation Process

    GT0041, 2014, Legislation & Regulation

  74. Reforming the Integrated Accounting System -SICOIN- (Component of the Integrated Financial Management System -SIAF-).

    GT0042, 2014, Capacity Building

  75. Reforming the Local Government Portal -Portal GL- (Component of the Integrated Financial Management System -SIAF-

    GT0043, 2014, E-Government

  76. Integration and Linking of Systems and Subsystems Related to Financial Management.

    GT0044, 2014, Capacity Building

  77. Fully Meet the Standard of the Global Forum on Tax Transparency of the Organization for Economic Co-Operation and Development -OCDE-

    GT0045, 2014, Legislation & Regulation

  78. Post Tax Collection Targets and the Annual Plan of Collection, Monitoring and Control

    GT0046, 2014, E-Government

  79. Starred commitment Transparent Exemptions and Tax Holidays

    GT0047, 2014, Civic Space

  80. Promote Informed Participation and Citizen Monitoring and Alerting

    GT0048, 2014, Capacity Building

  81. Standardize the Basis for State Procurement Events

    GT0049, 2014, Capacity Building

  82. Regular and Transparent Direct Purchases and Cases of Exception for Government Procurement

    GT0050, 2014, Capacity Building

  83. Strengthening in Generating Reference Prices for Acquisitions in the Form of Open Contract

    GT0051, 2014, Open Contracting and Procurement

  84. Strengthening of Units or Agencies Responsible for Carrying Out Public Procurement Planning

    GT0052, 2014, Capacity Building

  85. Strengthening of Internal Audit Units

    GT0053, 2014, Audits and Controls

  86. Update Internet Portals Trusts, Ngos and Budget Transfers.

    GT0054, 2014, Capacity Building

  87. E-Government and Improvements in the Quality of Public Services

    GT0055, 2014, E-Government

  88. Increase Public Integrity

    GT0056, 2014, Capacity Building

  89. Standardizing the Publication of Public Data

    GT0057, 2014, Capacity Building

  90. Strengthen the Institution Responsible for Coordinating the National Plan Open Government

    GT0058, 2014, Capacity Building

  91. Further Legislation to Ensure the Right of Access to Public Information

    GT0059, 2014, Legislation & Regulation

  92. Designing and Implementing Manuals, Guidelines and Technical Provisions for Accountability

    GT0060, 2014, Capacity Building

  93. Extension of Informed Participation in Existing Instances Through Community Mapping

    GT0061, 2014, E-Government

  94. Active Promotion of Digital Inclusion at National Level

    GT0062, 2014, E-Government

  95. Streamlining Administrative Processes

    GT0001, 2012, Capacity Building

  96. Eradicating Secretismo

    GT0002, 2012, Capacity Building

  97. Dissemination of Results

    GT0003, 2012, E-Government

  98. Regulation to Eliminate Waste

    GT0004, 2012, Legislation & Regulation

  99. Procurement Regulation

    GT0005, 2012, Legislation & Regulation

  100. Acquisition Regulation

    GT0006, 2012, Legislation & Regulation

  101. Regulation Unnecessary Expenses.

    GT0007, 2012, Legislation & Regulation

  102. Payment of Contracted Consultants

    GT0008, 2012, Open Contracting and Procurement

  103. Regular Resources Executed

    GT0009, 2012, Open Contracting and Procurement

  104. Putting Public View the Advancements of Funds

    GT0010, 2012, Fiscal Transparency

  105. Promote Speedier Implementation, to Reduce Payment

    GT0011, 2012, Open Contracting and Procurement

  106. Starred commitment The Implementation of the Construction Sector Transparency Initiative Initiatives -COST-

    GT0012, 2012, Infrastructure & Transport

  107. Implementation of Extractive Industries Transparency Initiative - EITI.

    GT0013, 2012, Gender

  108. Implementation of the Stolen Asset Recovery Initiative Initiative - STAR.

    GT0014, 2012, Anti-Corruption Institutions