Improving accessibility and visibility to mobility services. (DEHHB0002)

Commitment ID

DEHHB0002

Commitment Title

Improving accessibility and visibility to mobility services: Using the potentials of data-based technologies to improve mobility for different groups.

Problem

Mobility is an aspect that addresses different aspects of lives for every citizen. Mobility leads, among other things, to an expansion of our radius of action, to an active engagement with the environment, opens more and more choices for us, for example in terms of leisure activities, and serves to establish and maintain social contacts. Considering that different groups also have different challenges in terms of their mobility needs, it is important to focus on visibility and accessibility in a more differentiated way. We assume that the current information systems on public transport take individual needs only partially into account. Therefore, it is important to us that we also design mobility in the context of an inclusive city together with our society. For this, we want to make use of available public infrastructure data.

Our challenges mainly concern to the question of how we can improve mobility information systems for different groups with the help of data-based technologies.

Status quo

Hamburg has engaged intensively with transport and mobility development for several years. Various initiatives have already emphasized citizen participation (“Mobilitätsdialog on Tour”).  Another initiative is the transport development planning. A key objective is to ensure safe and diverse mobility opportunities. This means creating equal mobility opportunities for different groups, e.g., barrier-free expansion of railway stops.  Together with other stakeholders, Körber-Stiftung has launched the project "Hamburg besser machen" in 2019, inviting citizens to develop ideas on how to improve the quality of life in Hamburg. Citizens contributed opinions on various policy areas. Most of the feedback was related to the field of mobility which shows that there are challenges that the city needs to address in times of mobility turnaround. This and other existing information provided by civil society can be used by the public administration to improve the accessibility of mobility services.

Action

Considering that mobility is a topic that contributes to a citizen-friendly city, we will seek to design and transparently publish more comprehensive information access points on mobility, e.g., information pillar, or barrier information system. For this purpose, we will integrate already existing initiatives in Hamburg which deal with mobility and use synergies. The development and design of activities should also always happen in cooperation with affected groups. We will also strive to make information on development steps and participation opportunities for the design of a mobile city accessible through open formats, establish reporting channels, and promote processes for more transparency, and citizen participation.

The expected results and the overall objective:

• Improve the availability of data related to mobility
• Counteracting marginalization.
• strengthen social accountability.

Creating awareness to challenges related to different groups.

How will the commitment contribute to solving the public problem described above?

Expected outputs: Using data-based technologies/applications to support different groups to increase mobility and improve access to information. Possible projects are info pillar in Steilshoop, a (seat) bench/rest areas detector in Billstedt and a barrier information system for people with disabilities.

Expected outcomes: Visibility/encountering different groups (e.g., people with disabilities and marginalized groups) and addressing their challenges.

What long-term goal as identified in your Open Government Strategy does this commitment relate to?

A key aspect within Hamburg's efforts to support an open government culture is data. This is reflected in various activities, such as the Digital Strategy for Hamburg. This is also the starting point for our commitment Mobility, which has the potential to play a leading role for inclusive urban development through the integration of data-based technologies. Within the commitment, data is given a twofold importance: On the one hand, modern analytical models and techniques provide us with the opportunity to extract information from urban data to identify city-related challenges earlier/much faster. This allows us to focus and support the relevant areas/challenges in a more targeted way (e.g., through better information systems for people with disabilities). On the other hand, we can use urban data/public life data to foster technological developments and innovations. The central field of our efforts will be access to and usability of data in the city of Hamburg for different groups.

Primary Policy Area

Right to Information, Social Accountability

Primary Sector

Infrastructure & Transport, Public Services (general)

What OGP value is this commitment relevant to?