Access to police mobile app (HU0013)
Action Plan: Hungary, Second Action Plan, 2015-17
Action Plan Cycle: 2015
Lead Institution: Ministry of Interior
Support Institution(s): National Protective Service, National Police Headquarters, eDemocracy Workshop Association
Policy AreasCapacity Building, E-Government, Justice, Public Participation, Public Service Delivery, Security
As the use of smart phones has become widespread, a growing number of organizations with public service functions have developed mobile phone applications providing easy access and fast information to users. Making use of modern technology, the police can also improve their relations with the public to a great extent, especially among the younger generation who are the most vulnerable to crimes. With the help of mobile phone applications (e.g. „rendőraközelben”, i.e. “policeman nearby”) the nearest police headquarters, police station or district officer’s office and their contact details can be easily found by GPS coordinates. Practical information will also be available for the witnesses and victims of crimes through an appropriate menu structure, e.g. under the menu items “my wallet has been stolen” or “my car has been stolen”, citizens can find information on the steps to be taken. Furthermore, if crime is noticed and the perpetrators are photographed or filmed and these recordings are shared with the police immediately, the efficiency of the investigation can be enhanced.
On the whole, the application to be developed is to facilitate better communication between citizens and the police as service providers.
As the use of smart phones has become widespread, a growing number of organizations with public service functions have developed mobile phone applications providing easy access and fast information to users. The police do not have such means at the moment even though the use of smart phones is almost general among the younger generation who are most vulnerable to crime.
To facilitate access to public services by means of mobile phone applications.
Hungary undertakes to develop a mobile phone application facilitating communication with the police.
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