Institutional interoperability through the legal card (MXMEX0002)
Overview
At-a-Glance
Action Plan: Action plan – Tlalnepantla de Baz, Mexico, 2021 – 2023, Action plan – Mexico State, Mexico, 2021 – 2022
Inception Report: Inception Report – Action plan – Mexico State, Mexico, 2021 – 2022
Commitment Start: Mar 2022
Commitment End: Aug 2023
Institutions involved:
- Secretaría de Justicia y Derechos Humanos
Primary Policy Area:
Primary Sector:
OGP Value:
- Technology and Innovation for Transparency and Accountability
Inception Report Summary
Verifiable: Yes
Relevance to OGP Values: Yes
The commitment is a new regulation, policy, practice or requirement.
The commitment activities will result in a change of the rules, practices or policies that govern a policy area, public sector and/or relationship between citizens and is binding or institutionalized across government or specific institution(s).
To view the detailed final assessment of this commitment read the End of Commitment Report
Description
Commitment ID
MXMEX0002
Commitment Title
Institutional interoperability through the legal card
Problem
Long processes and excessive bureaucracy in the resolution of conflicts, remoteness of institutions, as well as the high costs of the procedures and the excessive requirements requested by the institutions, make access to justice and legal security impossible.
Status quo
The lack of coordination between institutions, agencies and organisations results in citizens having to submit a number of requirements and return more than once to follow up on their paperwork.
Action
Each agency at state and municipal level will be able to share information related to data and official documents to streamline the procedures and services of users, thus reducing costs and travel times, eliminating bureaucracy and giving citizens real access to justice.
Create a single electronic file for the citizens of EDOMEX, which will contain a database of documents derived from procedures and services carried out by citizens, and which will be used to manage other procedures before different authorities.
Take advantage of the use of technology and interconnection between institutions for the processing of state services, based on the collaboration of public and private institutions.
How will the commitment contribute to solving the public problem described above?
Strengthening and institutionalisation of the legal card for the interoperability of agencies.
Streamlining procedures and services, as well as simplifying their processes, reducing time, costs and requirements during the procedures that people must follow to access justice.
The legal card will allow for better interoperability between institutions.
What long-term goal as identified in your Open Government Strategy does this commitment relate to?
Digitalisation of procedures and services. Digital government.
Primary Policy Area
Digital Governance
Primary Sector
Justice
What OGP value is this commitment relevant to?
| Technology and Innovation for Transparency and Accountability | The implementation of a technological platform that allows the interconnection of the agencies that provide procedures and services, with the intervention and use of the legal card for the benefit of the citizens of the State of Mexico. In addition, with this commitment to citizens, services are improved and government innovation is promoted for the benefit of and in collaboration with civil society. |