Skip Navigation
Mongolia

Improve and develop smart e-service capability for “One window-public service” and introduce it as a standard unit of public service. (MN0012)

Overview

At-a-Glance

Action Plan: Mongolia, First Action Plan, 2014-16

Action Plan Cycle: 2014

Status: Inactive

Institutions

Lead Institution: Cabinet Secretariat; Information Technology, Post, and Telecommunications Authority; Public service and public administration authorities

Support Institution(s): NA

Policy Areas

E-Government, Public Service Delivery

IRM Review

IRM Report: Mongolia End-of-Term Report 2014-2016

Starred: No

Early Results: Did Not Change

Design i

Verifiable: Yes

Relevant to OGP Values: Not Relevant

Potential Impact:

Implementation i

Completion:

Description

Improve and develop smart e-service capability for “One window-public service” and introduce it as a standard unit of public service.

IRM End of Term Status Summary

For end-of-term commitment details, see https://www.opengovpartnership.org/documents/mongolia-end-of-term-report-2014-2016"

Mongolia's Commitments

  1. Mobile application for citizens feedback and requests

    MN0022, 2016, E-Government

  2. Starred commitment Improve provision and quality of education and health services

    MN0023, 2016, E-Government

  3. Civic engagement in decision making

    MN0024, 2016, Legislation & Regulation

  4. Transparent funding of political parties

    MN0025, 2016, Anti-Corruption Institutions

  5. Create favourable environment for media and journalism

    MN0026, 2016, Civic Space

  6. National Action Plan for Combating Corruption

    MN0027, 2016, Anti-Corruption Institutions

  7. Transparency of loans and aid from foreign countries

    MN0028, 2016, Aid

  8. Online registration of VAT

    MN0029, 2016, Capacity Building

  9. Improve glass account system

    MN0030, 2016, Anti-Corruption Institutions

  10. Make government procurement process transparent

    MN0031, 2016, Anti-Corruption Institutions

  11. Transparency of contracts of public resource exploiting

    MN0032, 2016, Anti-Corruption Institutions

  12. Information transparency of the owners of the entities with rights to use mineral resources

    MN0033, 2016, Anti-Corruption Institutions

  13. Make licenses, information and activities of the companies transparent and effective by government

    MN0034, 2016, Anti-Corruption Institutions

  14. Monitor and ensure implementation of Information Transparency and Information Access Right Act by establishing National Information Transparency Committee and creating structure of Information commissary.

    MN0001, 2014, Legislation & Regulation

  15. Modernize performance indicators of information transparency of public organizations into ―”citizen targeted” ones.

    MN0002, 2014, Capacity Building

  16. Starred commitment Launch ―Transparent account systemǁ in order to enable consistent, transparent reporting to the public and to provide comprehensive information on budget revenue collection, income and expenditure details, as well as public procurement and investments.

    MN0003, 2014, Fiscal Transparency

  17. Develop central information database of minerals, oil, and land tenure license owners, open to the public.

    MN0004, 2014, E-Government

  18. Ensure transparency all agreements on investment, stability and production- sharing of public-owned resources such as water, minerals, oil and land.

    MN0005, 2014, Extractive Industries

  19. Starred commitment Publish list of mandatory public information on environment such as information regarding any action harmful to natural environment and people’s health.

    MN0006, 2014, Environment and Climate

  20. Starred commitment Disclose information to the public relating to foreign loan assistance projects and programs, including the total amounts, terms, payback duration and general provisions related to the loan rate, board members, and implementation bodies. Information about the terms of implementation of the projects as well as general conditions of contracts between suppliers and buyers shall be disclosed as well.

    MN0007, 2014, Aid

  21. Disclose budget funded procurement contracts above 80.0 million MNT.

    MN0008, 2014, Open Contracting and Procurement

  22. Ensure civic engagement in planning and developing public services at central and local levels by introducing communication channels such as organizing e-conferences, public hearings, and open meetings.

    MN0009, 2014, Public Participation

  23. Launch “Smart Government” program, for delivering e-public services to the people regardless of distance and location through the public service portal.

    MN0010, 2014, E-Government

  24. Create a single access public service for citizens without requiring supplementary state registered data, based on principles of “One citizen-One public servant”.

    MN0011, 2014, Public Service Delivery

  25. Improve and develop smart e-service capability for “One window-public service” and introduce it as a standard unit of public service.

    MN0012, 2014, E-Government

  26. Increase number of “Public service online machines” at local levels for delivering public services to individuals in remote areas, as well as increase the content of its data.

    MN0013, 2014, E-Government

  27. Report public feedback on government performance received from the Government’s “11-11” center. Government shall also establish a data system that responds to and tracks petitions and enquiries.

    MN0014, 2014, Public Participation

  28. Develop and publish E-mapping of crime occurrence.

    MN0015, 2014, E-Government

  29. Create a united information database on law enforcement activities, crimes and violation records, and ensure that the database is accessible to relevant bodies.

    MN0016, 2014, E-Government

  30. Introduce a system of random disclosure to the public of asset and financial statements of any public servants.

    MN0017, 2014, Asset Disclosure

  31. Publish the asset and financial statements of officials who work in organizations with a high likelihood of corruption index on websites and ensure citizen monitoring.

    MN0018, 2014, Asset Disclosure

  32. Create regulation that repeals decisions made without due participation of citizens and contradict public interests, as well as hold the officials at fault accountable.

    MN0019, 2014, Legislation & Regulation

  33. Deliver the draft laws, acts, amendments and administrative rules to public attention in due time. In particular, create an opportunity for people to access such information from “Public Service Online Machines”, Citizens Chambers, and the public libraries at each provincial level.

    MN0020, 2014, Capacity Building

  34. Strengthen the capacity of citizens by implementing certain projects to enhance legal knowledge of target groups using simple language.

    MN0021, 2014, Capacity Building