Design and implement the Public Information Access Platform (PAIP) (PE0128)

Description of the commitment

What is the public problem that the commitment addresses?

Currently, the forms for requesting access to public information are presented in different formats and without a centralized system that supports registration and tracking. This situation generates difficulties and a poor experience for citizens and the public in general, since they must access different platforms or forms depending on the entity from which they request public information, and also face a lack of uniformity in response procedures.

On the other hand, most public entities lack the technical and financial resources necessary to implement their own systems for managing requests for access to information. Likewise, the National Authority for Transparency and Access to Public Information (ANTAIP) faces limitations in measuring user satisfaction and effectively exercising its supervisory role regarding compliance with public entities' obligations to provide public information.

What is the commitment?

The commitment seeks to strengthen the exercise of the right of access to public information through the creation of a single national digital platform that allows citizens and the public in general to submit, manage, and track their requests for access to public information in a simple, standardized, and transparent manner.

Through PAIP, the process will be centralized, ensuring a uniform user experience and more efficient management by public administration entities. In addition, the commitment includes the approval of a directive regulating the use of the platform for the proper handling of requests for access to public information, promoting uniformity, traceability, and compliance with the current legal framework.

How will the commitment contribute to solving the public problem?

The implementation of PAIP will eliminate the dispersion and heterogeneity of the forms used by entities, providing citizens and the public in general with a single, agile, and standardized digital channel to exercise their right of access to public information.

PAIP will be implemented as a digital channel complementary to the in-person mechanisms established by Law No. 27806, Transparency and Access to Public Information Law, ensuring the inclusion of all citizens and not restricting the right of access to public information. Likewise, the platform will facilitate traceability and supervision of compliance with deadlines and procedures by public entities, strengthening the supervisory function of ANTAIP.

Why is the commitment relevant to the principles of Open Government?

It strengthens transparency and access to public information by improving the accessibility and quality of public information.

Actors Involved

• Ministry of Justice and Human Rights (MINJUSDH), through the Directorate General for Transparency, Access to Public Information, and Protection of Personal Data (DGTAIPD), which exercises the National Authority for Transparency and Access to Public Information (ANTAIP).
• Presidency of the Council of Ministers (PCM), through the Secretariat of Government and Digital Transformation (SGTD).

Commitment Program

Milestone Activity | Responsible Organic Unit | Verification Method | Start Date | End Date
1. Construction and testing of the Public Information Access Platform (PAIP). | PCM/SGTD | Functional prototype in Figma/beta version | June 2026 | December 2026
2. Pilot phase and transition to production (training, implementation, feedback collection, and incorporation of improvements). | PCM/SGTD and MINJUSDH/ANTAIP | Pilot results report | July 2026 | December 2026
3. Implementation (creation, editing, and review of accesses; training and communication to entities and citizens). | MINJUSDH/ANTAIP | Report | July 2026 | December 2026
4. Preparation and approval of the regulatory framework for PAIP. | MINJUSDH/ANTAIP | Draft directive for the use of the Platform | January 2027 | June 2027
5. User guide and guidance pages. | PCM/SGTD | Published guide and pages on gob.pe | January 2027 | June 2027
6. Support and transfer (support management and improvements). | PCM/SGTD | Support tickets | July 2027 | December 2027
Commitment monitoring information

Entity responsible for the commitment: Ministry of Justice and Human Rights (MINJUSDH) Presidency of the Council of Ministers (PCM)
Organizational unit responsible for monitoring the commitment: DGTAIPD (MINJUSDH) and SGTD (PCM)

Final Product

• Public Information Access Platform (PAIP) redesigned and launched into production. Directive regulating the use of the platform approved and published.
• Adoption and deployment strategy for the digital service implemented.

Outcome Indicators for the Sustainability of the Commitment

• Number of entities integrated into the platform.
• Number of requests submitted and managed through PAIP.
• Percentage of users who positively rate the user experience.
• Availability of reports generated by PAIP for the preparation of the Annual Report to Congress.