Training on Open Administration Portals (PT0018)
Overview
At-a-Glance
Action Plan: Portugal Action Plan 2023-2027 (December)
Action Plan Cycle: 2023
Status:
Institutions
Lead Institution: Agency for Administrative Modernization, IP (AMA)
Support Institution(s): General Secretariat of the Presidency of the Council of Ministers (SG-PCM); National Association of Portuguese Municipalities (ANMP), National Association of Parishes (ANAFRE)
Policy Areas
Capacity Building, Digital TransformationIRM Review
IRM Report: Portugal Action Plan Review 2023-2027
Early Results: Pending IRM Review
Design i
Verifiable: Yes
Relevant to OGP Values: Yes
Ambition (see definition): Low
Implementation i
Completion: Pending IRM Review
Description
Brief Description of the Commitment
Dissemination and training of technicians and managers of central and local public administration in terms of existing and available portals and tools to promote and use new technologies in public participation, transparency and prevention of corruption.
Problem Definition
1. What problem does the commitment aim to address? There is a lack of knowledge of technicians and managers of the central and local public administration of the portals developed by the public administration. These portals actively promote the pillars of the OGP, namely participation, anti-corruption, transparency and the use of new technologies to strengthen participatory democracy. However, for new technologies to be effective, public servants need to be familiar with them and know how to use them.
2. What are the causes of the problem? Several tools and portals have been developed in recent years, which has led to a lot of scattered information. Due to ineffective communication, it has not always been possible to articulate and promote knowledge with Central and Local Administration.
Description of the Commitment
1. What has been done so far to solve the problem? Although promotion actions have been developed, it has not yet been possible to widely disseminate the use as current practice by the local administration of what is available.
2. What solution are you proposing? By disseminating existing products, we seek to promote an increase in the number of central and local public administration bodies aware of the objectives of the OGP, as well as encourage the massive use of portals.
3. What results do we want to achieve with the implementation of this commitment? The implementation of this commitment will benefit open government in Portugal in several ways. Firstly, it will help improve transparency, as public servants will be better able to disseminate public information through new technologies. Secondly, it will promote civic participation, as public servants will be better able to facilitate citizen participation through new technologies. Specifically, this implementation will increase the number of AP entities using these tools and the consequent impact on civil society.
Commitment Planning (Milestones | Expected completion date)
Dissemination and training actions for the Data.gov Portal | June 2027
Promotion and training actions for the Participa Portal. gov.PT | June 2027
Publicity and training actionsa interoperabilidade na administração pública (IAP) | June 2027
Publicity and training actionsAutenticação e Chave Móvel Digital (CMD) | June 2027
Conferences to deepen specific areas (Mosaico1 ) | June 2027
IRM Midterm Status Summary
Action Plan Review
Commitment 1. Dissemination and training on transversal portals promoting Open Administration
Commitment 1 seeks to train public officials—especially from local governments—on different existing government open data portals and on their interoperability, particularly the Dados, Participa, and Mosaico portals. The commitment is led by AMA in partnership with the central government (SGPCM) and local government associations (ANMP and ANAFRE). However, the commitment only foresees a limited number of training sessions for some public sector managers and technical staff and does not involve civil society experts. [1] To support the commitment’s objectives, AMA could focus the trainings practically on what it would look like to use the portals in the participants’ agencies and localities. Participants could develop implementation plans as part of their training, including how they will engage civil society and the public in using the platforms. Following the trainings, further support (financial, technical, mentoring, etc.) could help the participants take their practical plans forward, along with regularly sharing best examples from the training cohort. AMA could also facilitate ongoing learning among the participants by establishing and supporting a community of practice, which could also include members of civil society and the public. Beyond the trainings, to strengthen the commitment’s potential for results, steps could be taken to strengthen the portals’ accessibility and interoperability, pursuing efforts from previous action plans. The commitment would also benefit from engaging citizens, civil society organizations, and experts to identify areas of interest for the reuse of government data.