Scale up Performance Management and Service Delivery Directorate (SL0003)
Overview
At-a-Glance
Action Plan: Sierra Leone Action Plan for 2014-2016
Action Plan Cycle: 2014
Status:
Institutions
Lead Institution: Performance Management and Service Delivery Directorate
Support Institution(s): Open Government Initiative
Policy Areas
Public ParticipationIRM Review
IRM Report: Sierra Leone End-of-Term Report 2014-2016, Sierra Leone IRM Progress Report 2014-2015
Early Results: Marginal
Design i
Verifiable: Yes
Relevant to OGP Values: Yes
Ambition (see definition): High
Implementation i
Description
The Performance Management and Service Delivery Directorate was established in 2013 in the Office of the Chief of Staff to lead performance contracting of key public officials within key service delivery institutions across Government. To date, performance contracts have been rolled out to over 80% of ministries, departments and agencies, tertiary education institutions and local councils. The Performance Tracking Table is used to help institutions plan their activities against which they are assessed on a bi- yearly basis in a bid to ensure improved service delivery, however, dissemination of the assessments to the public has been poor, which has undermined its objective of improving accountability. Improving on civic participation in the PMSD process will increase accountability which is assumed will result in improved service delivery. Actions Required/Milestones for Completion:
a) All assessments of MDAs covered by PMSD published in a yearly volume to be made available to the public in print and online mediums.
b) 9 pilot MDAs for implementation selected.
c) Ensure that in the planning and budget cycle for an initial 9 piloted MDAs; yearly activity plans are prepared in conjunction with procurement plans which will be the basis of budgets submitted for consideration to the Ministry of Finance and Economic Development. The planning cycle and fiscal cycle must be synchronized to ensure that the activity based budget by MOFED is in fact informed by proper planning vis-à-vis a robust activity and procurement plan, which should inform budget preparation.
d) Town Hall meeting held not more than 2 months after publication to engage the public on the findings by the Performance Management and Service Delivery Directorate through a public bi- yearly assessment of the performance contracts.
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