Implement a Know Your Service Rights and Responsibilities Campaign (ZA0015)
Overview
At-a-Glance
Action Plan: Not Attached
Action Plan Cycle: 2013
Status:
Institutions
Lead Institution: Department of Public Service and Administration
Support Institution(s): NA
Policy Areas
Participatory Approaches, Public ParticipationIRM Review
IRM Report: Pending IRM Review
Early Results: Did Not Change
Design i
Verifiable: No
Relevant to OGP Values: Yes
Ambition (see definition): Low
Implementation i
Description
The purpose of this commitment was/is to enhance the capacity and capabilities of communities to access and claim their socio- economic rights through the roll-out of national public education campaigns, specifically a public outreach campaign on Know Your Service Rights and Responsibilities (KYSR&R) to inform citizens about their service rights, responsibilities, and legal mechanisms available to hold government accountable.
More work that focuses on educating citizens on their responsibilities to the state needs to be undertaken .