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Republic of Korea

Public Diplomacy System (KR0040)

Overview

At-a-Glance

Action Plan: Republic of Korea Action Plan 2018-2020

Action Plan Cycle: 2018

Status: Active

Institutions

Lead Institution: Public Diplomacy Team, Regional Public Diplomacy Division, Ministry of Foreign Affairs

Support Institution(s): NA

Policy Areas

Public Participation

IRM Review

IRM Report: Republic of Korea Design Report 2018-2020

Starred: Pending IRM Review

Early Results: Pending IRM Review

Design i

Verifiable: Yes

Relevant to OGP Values: Civic Participation , Technology

Potential Impact:

Implementation i

Completion: Pending IRM Review

Description

Establishment of a Public Diplomacy System to Foster G2P Communication
Commitment Start and End Date
September 1, 2018 ~ August 31, 2020
Lead Implementing Agency/Actor
Public Diplomacy Team, Regional Public Diplomacy Division, Ministry of Foreign Affairs
Commitment Description
What is the public problem that the commitment will address?
The government has recently shifted its governing direction from unilateral to inclusive, highlighting the importance of inclusive governing; against this backdrop, citizen participation has become ever more important in foreign affairs. Indeed, nations namely Germany, Japan and Australia have tried to reflect the citizen’s voice in foreign policy making through running a dedicated unit. The Moon administration has also adopted ‘public diplomacy’ as one of the policy tasks to gain the public’s trust and support in the foreign policy making process; as a result, a positive environment needs to be built to enable government-to-public communication and boost citizen participation in the foreign policy making process
What is the commitment?
This commitment is about building and operating an offline diplomacy center that facilitates the public’s opinion sharing and participation in foreign policy. The purpose of the commitment is to obtain the public’s understanding and support regarding foreign policy by taking in their opinions and carry out people- and national interestdriven diplomacy through fostering the citizen participation and harnessing their diplomatic capacity.
How will the commitment contribute to solve the public problem?
The detailed implementation methods are as follows: 1) to establish and operate the public diplomacy center along with ‘Gwanghwamoon 1st Street, an open communication forum' at the lobby on the first floor of the Ministry of Foreign Affairs; 2) to conduct research on how to build a system analyzing opinion surveys to meticulously determine the public opinion on major diplomatic issues and relevant big data; to build a citizen participation model catered to the Ministry of Foreign Affairs and engage the public in policy making; to take in suggestions and opinions from the public at all times through various on- and off-line channels; to select suggestions to be reflected in policy making through multilateral communication and consultation if needed
Why is this commitment relevant to OGP values?
The enhancement of government-to-public communication and citizen participation in the process of foreign policy making is in lined with the values and objectives of the OGP due to the following reasons: 1) increasing accessibility of the public to foreign policy; 2) improving transparency in policy making; 3) strengthening the public’s right to make democratic decisions
Exchange and Peer Learning
Currently, concepts and theories regarding public diplomacy are being established, and a citizen participation model catered to the Ministry of Foreign Affairs is being built while relevant cases are studied. Building on these initiatives, the Ministry will carry out peer learning and exchange projects with countries pursuing the values of ‘democratic participation.’
Additional Information
“Public diplomacy” is not only one of the 100 policy tasks of the government but also one of the six policy tasks of the Ministry of Foreign Affairs. Also, it, as a government innovation task of the Ministry, educates internal stake-holders within the Ministry to better understand the importance of citizen participation and government-to-public communication in the process of foreign policy making, thereby functioning as an innovation mechanism within the Ministry.
Milestone Activity with a Verifiable Deliverable
Conducting a survey and a citizen participation project
Carrying out a survey, a policy discussion seminar, occasional calls for policy proposals, a citizen participation project and etc
Running a survey, a policy discussion seminar, occasional calls for policy proposals, a citizen participation project and etc.
Contact Information
Name of Responsible Person from Implementing Agency
Joonbeom Jeon
Title, Division
Deputy Director, Public Diplomacy Team, Regional Public Diplomacy Division
Email and Phone
jbjeon18@mofa.go.kr, +82-2-2100-8530
Other Actors Involved
NA

IRM Midterm Status Summary

5-1. Establishment of a Public Diplomacy System to Foster G2P Communication

Commitment Text:

"Establishment of a Public Diplomacy System to foster G2P communication"

This commitment is about building and operating an offline diplomacy center that facilitates the public's opinion sharing and participation in foreign policy. The purpose of the commitment is to obtain the public's understanding and support regarding foreign policy by taking in their opinions and carry out people- and national interest driven diplomacy through fostering the citizen participation and harnessing their diplomatic capacity

The detailed implementation methods are as follows:

1) to establish and operate the public diplomacy center along with 'Gwanghwamoon 1st Street, an open communication forum' at the lobby on the first floor of the Ministry of Foreign Affairs;

2) to conduct research on how to build a system analyzing opinion surveys to meticulously determine the public opinion on major diplomatic issues and relevant big data; to build a citizen participation model catered to the Ministry of Foreign Affairs and engage the public in policy making; to take in suggestions and opinions from the public at all times through various on- and off-line channels; to select suggestions to be reflected in policy making through multilateral communication and consultation if needed.

Milestones:

  • Conducting a survey and a citizen participation project
  • Carrying out a survey, a policy discussion seminar, occasional calls for policy proposals, a citizen participation project, and etc.
  • Running a survey, a policy discussion seminar, occasional calls for policy proposals, a citizen participation project and etc.

Start Date: 1 September 2018 End Date: 31 August 2020

Editorial Note: For the full text of the commitment, please see Korea's 4th National Action Plan 2018-2020 at https://bit.ly/2JvQr98.

Commitment Overview

Verifiability

OGP Value Relevance (as written)

Potential Impact

Completion

Did It Open Government?

Not specific enough to be verifiable

Specific enough to be verifiable

Access to Information

Civic Participation

Public Accountability

Technology & Innovation for Transparency & Accountability

None

Minor

Moderate

Transformative

Not Started

Limited

Substantial

Completed

Worsened

Did Not Change

Marginal

Major

Outstanding

5-1. Overall

Assessed at the end of the action plan cycle.

Assessed at the end of the action plan cycle.

Context and Objectives

Citizen engagement and participation in governance is a priority of the Moon administration. Innovative efforts include operating an open communication forum (Commitment 5-2), and facilitating public participation in key policy areas such as anticorruption (Commitment 1) and food and drug safety (Commitment 4). This commitment, which will introduce opportunities for public diplomacy, [23] is in line with this agenda and is another innovative feature of the government's 100 Policy Tasks.

The purpose of this commitment is to facilitate citizen engagement and participation in determining South Korea's foreign policy. It will do this by building and operating a public diplomacy center at the Ministry of Foreign Affairs to receive, analyze, and incorporate public opinion on diplomatic issues. Although this center will operate offline, the commitment also discusses introducing a broader citizen participation system which would include full-time online access. It is envisioned that that this commitment will enhance government-to-public (G2P) communication and strengthen public support of foreign policy.

This commitment is specific enough to be verified as it includes measurable activities such as the establishment of the public diplomacy center and the use of research tools in building a citizen participation system for collecting and analyzing public opinion. However, the precise nature and scope of the envisioned citizen participation system remains unclear.

This commitment is relevant to the OGP value of civic participation as it introduces new, inclusive opportunities for citizens to inform the direction of foreign policy. It is also relevant to the value of technology and innovation as it entails the use of online channels to receive suggestions from the public. The commitment does not, however, specify what information will be released to the public or how public suggestions will be considered.

This commitment stands to have minor potential impact on facilitating citizen engagement and participation in developing foreign policy. Apart from introducing new platforms for citizens to contribute to decision-making, the commitment aims to ensure that public opinions are meticulously analyzed and reflected in policies. At the time this commitment was designed, the public had no opportunity to engage or participate in the shaping of foreign policy beyond the standard advocacy by civil society organizations. [24]

However, this commitment remains limited in scope as there is inadequate clarity on the nature and extent of information that citizens will receive from the government. Given the variety of factors that influence foreign policy, the isolated impact of public diplomacy will also be difficult to assess.

Next steps

If this commitment is carried forward into future action plans, the IRM recommends that efforts to facilitate citizen participation are supplemented with activities to promote greater transparency and public accountability.

Therefore, the IRM encourages future commitments in this policy area to consider:

  • Publishing and disseminating, both online and offline, accessible information on key foreign policy issues to help citizens share informed opinions and suggestions;
  • Publishing and disseminating, both online and offline, regularly updated reports summarizing the impact of public diplomacy activities, including clear records of how public suggestions were incorporated in foreign policy decisions; and
  • Conducting and publishing quarterly surveys and qualitative studies to determine levels of engagement, and respond to citizen satisfaction, with efforts to promote public diplomacy.
[23] Through pre-publication review of this report, the government noted that 'public diplomacy' refers to any of the various government-sponsored efforts aimed at communicating directly with foreign publics; and proposed the use of the term 'participatory diplomacy' for this commitment instead. See also: Korean Ministry of Foreign Affairs, Public Diplomacy, "Overview" (accessed Jul. 2020), http://www.mofa.go.kr/eng/wpge/m_5664/contents.do.
[24] For an example of CSO-led advocacy, see: http://www.peoplepower21.org/English.

Commitments

  1. Public-Private Anti-Corruption System

    KR0036, 2018, Anti-Corruption

  2. Management System for Performance Venues

    KR0037, 2018, Access to Information

  3. Real-Name Policy System

    KR0038, 2018, Access to Information

  4. Safety Inspection System

    KR0039, 2018, E-petitions

  5. Public Diplomacy System

    KR0040, 2018, Public Participation

  6. Open Communication Forum

    KR0041, 2018, E-Government

  7. Citizen Participation in Policy-Making

    KR0042, 2018, E-Government

  8. Disclosure of the Amount of Harmful Substance Contained in Foods

    KR0043, 2018, Access to Information

  9. Open Data

    KR0044, 2018, Access to Information

  10. Discosure of Cultural Heritage Resources

    KR0045, 2018, Infrastructure & Transport

  11. Open National Priority Data

    KR0046, 2018, Access to Information

  12. Public Data Qulity Management

    KR0047, 2018, Access to Information

  13. Voluntary Compliance Customs Administration

    KR0048, 2018, Capacity Building

  14. Organization Information Disclosure Online

    KR0022, 2016, Access to Information

  15. Information in Original Form

    KR0023, 2016, Access to Information

  16. Standard Model for Pre-Release Information

    KR0024, 2016, Access to Information

  17. National Data Disclosure

    KR0025, 2016, Access to Information

  18. Public Data Quality Management

    KR0026, 2016, Access to Information

  19. Free Open Format Use

    KR0027, 2016, Access to Information

  20. Open Data Standards

    KR0028, 2016, Access to Information

  21. Citizen Groups Government Service Design

    KR0029, 2016, Capacity Building

  22. e-Government Service Environment

    KR0030, 2016, E-Government

  23. Citizen Service Portals

    KR0031, 2016, Capacity Building

  24. Citizen Services Application

    KR0032, 2016, Anti-Corruption

  25. Public Sector Corruption Research

    KR0033, 2016, E-Government

  26. Citizens' Accessibility to ODA Statistics

    KR0034, 2016, Aid

  27. Disclosing Information on International Aids

    KR0035, 2016, Aid

  28. Strengthening Public-Private Collaboration

    KR0017, 2014, E-Government

  29. Providing Customized Services

    KR0018, 2014, Marginalized Communities

  30. Enhancing Information Disclosure

    KR0019, 2014, Access to Information

  31. Strengthening Public Service Ethics

    KR0020, 2014, Anti-Corruption

  32. Encouraging the Private Sector to Utilze Public Data

    KR0021, 2014, Access to Information

  33. Provision of Diverse Public Services

    KR0001, 2012, E-Government

  34. Strengthening Citizens’ Monitoring of Government

    KR0002, 2012, Fiscal Openness

  35. Use e-People to Promote Public Input in Policy Development

    KR0003, 2012, Public Participation

  36. Promote the Proposal System for Receiving Public Input Electronically

    KR0004, 2012, E-Government

  37. Develop a Manual on Consensus Building Among Various Stakeholders

    KR0005, 2012, E-Government

  38. Conduct Field Visits to Interact Directly with Stakeholders

    KR0006, 2012, E-Government

  39. Simplify Online Civil Affairs Application Forms

    KR0007, 2012, E-Government

  40. Refine the Portal to Be More User Friendly

    KR0008, 2012,

  41. Customise Online Services for Business

    KR0009, 2012, Private Sector

  42. Establish an Online Civil Affairs Hub to Provide 24-Hour Services

    KR0010, 2012, E-Government

  43. Disclose Critical Information on Food, Environment, and Education

    KR0011, 2012, E-Government

  44. Engage CSOs on Relevant Information to Be Disclosed

    KR0012, 2012, Public Participation

  45. Strengthen Asset Disclosure for Public Servants

    KR0013, 2012, Anti-Corruption

  46. Monitor Restrictions on Post-Public Employment

    KR0014, 2012, Anti-Corruption

  47. Release Public Information for Private Sector Use on the Data Sharing Portal

    KR0015, 2012, E-Government

  48. Engage Citizens in Administrative and Budget Processes

    KR0016, 2012, E-Government

Open Government Partnership