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Sri Lanka

Integrity Officers to Decrease Bribery and Corruption (LK0024)



Action Plan: Sri Lanka Action Plan 2019-2021

Action Plan Cycle: 2019

Status: Active


Lead Institution: Commission to Investigate Allegations of Bribery or Corruption (CIABOC)

Support Institution(s): Presidential Secretariat; Ministry in charge of Public Administration; Ministry in charge of Home Affairs; Ministry in charge of Provincial Councils & Local Government. Transparency International Sri Lanka and other engaged Civil Societies

Policy Areas

Capacity Building

IRM Review

IRM Report: Pending IRM Review

Starred: Pending IRM Review

Early Results: Pending IRM Review

Design i

Verifiable: Pending IRM Review

Relevant to OGP Values: Pending IRM Review

Potential Impact: Pending IRM Review

Implementation i

Completion: Pending IRM Review


Improve public engagement for prevention of bribery and corruption through the presence of Integrity Officers within public authorities
1st March 2019– 31st August 2021
Lead implementing agency/ actor Commission to Investigate Allegations of Bribery or Corruption (CIABOC)
Commitment description
What is the public problem that the commitment will address? There is a lack of faith in the integrity of the public sector due to corruption. Citizens have grievances stemming from corruption such as extortion and bribe requests, but are unable to follow up on the complaints filed. Lack of awareness on the procedures, costs, time involved in obtaining a public service has led to manipulation of service recipients by some public officials leading to bribe taking. Citizens do not know whom to turn to when facing bribery and corruption at the point of service delivery. This this undermines their confidence in public institutions. Although various laws and regulations are introduced to curb bribery and corruption, they focus mainly on enforcing the law or penalizing offenders consequent to the occurrence of an incident of bribery and corruption. CIABOC has observed that implementation of laws and regulations alone has no effect in creating a culture free of bribery and corruption.
What is the commitment?
Many countries which have successfully curbed corruption in their societies have focused on raising integrity in the public service as an effective tool to prevent bribery and corruption. The purpose of this commitment is to limit opportunities for bribe taking and corruption by educating citizens on the means and modes of public service delivery with the assistance of Integrity Officers appointed in public institutions. When citizens have greater awareness on the type of public service that can be obtained from institutions, the procedure, time and cost involved, it will curtail opportunities for public officials to mislead them and thus engage in bribe-taking or corruption. In the process, public sector employees too will be made aware on how to prevent bribery or corruption in their institutions.
How will the commitment contribute to solve the public problem? This commitment will provide for the appointment of Integrity Officers in public institutions to create wide awareness on public service delivery and facilitate citizens to obtain their services. The Integrity Officers will be responsible for creating Citizen Charters. Where necessary, the Integrity Officer, under the guidance of the Head of the Department, will appoint a facilitating officer to provide guidance to the citizens, facilitate communication with the relevant service providing officer, and ensure that an efficient service is being provided. Further, the Integrity Officer will be responsible to simplify and clarify circulars that lack clarity and take action to raise awareness among citizens and staff employees concerning such circulars. They will also take action to implement and comply with a code of ethics, Conflict of Interest rules, Gift rules and provision of assets declarations.
Why is this commitment relevant to OGP values? This commitment promotes transparency and public participation as it guides and facilitates citizens on the services that could be obtained from the public Institution. It also enhances public accountability since this whole process of having Integrity Officers improves the clarity of the actions of public institutions.
Additional information The Commitment supports the objectives of the United Nations Convention Against Corruption; the implementation of the Sustainable Development Goal No. 16 which calls for reducing corruption and bribery; and the current initiatives by the CIABOC, including the implementation of an envisaged national action plan to combat corruption which is under preparation.
Milestone Activity with a verifiable deliverable Start Date: End Date:
1. Cabinet approval is obtained to appoint Integrity Officers in all public institutions and circular instructions are issued accordingly. March 2019 July 2019
2. Role and responsibilities of Integrity Officers are disseminated by electronic, print and digital media and a public awareness campaign. Integrity Officer contact details and functions are displayed at the entrance of all public institutions (trilingual and Braille) and websites. July 2019 December 2019
3. Citizen Charters providing information on the type of services provided, costs for such services, delivery time etc are displayed in every service providing institution. July 2019 December 2019
4. Examine procedures and circulars in operation in the institution, and where such procedures and circulars lack clarity or are complex, take necessary steps to make them simple and clear. January 2020 July 2020
5. Where required, under the guidance of the Head of the Institution, appoint a ‘Facilitating Officer’ to guide and facilitate the public. January 2020 July 2020


  1. Integrity Officers to Decrease Bribery and Corruption

    LK0024, 2019, Capacity Building

  2. Asset Declaration System

    LK0025, 2019, Anti-Corruption

  3. Increase Use of RTI

    LK0026, 2019, Access to Information

  4. Citizen Participation in Health

    LK0027, 2019, E-Government

  5. Campaign Against Youth Drug Use

    LK0028, 2019, Education

  6. Open Data

    LK0029, 2019, Access to Information

  7. Agriculture Support Policy

    LK0030, 2019, Capacity Building

  8. Participation for Persons with Disabilities

    LK0031, 2019, Land Rights & Spatial Planning

  9. Disability Rights Bill

    LK0032, 2019, Legislation & Regulation

  10. Disaster Management Planning

    LK0033, 2019, Capacity Building

  11. National Environmental Policy

    LK0034, 2019, Environment and Climate

  12. CEDAW Implementation

    LK0035, 2019, Anti-Corruption

  13. Local Service Delivery

    LK0036, 2019, E-Government

  14. Feedback on Public Bus

    LK0037, 2019, E-Government

  15. Implementing UN Convention on the Rights of the Child in a Participatory Manner

    LK0038, 2019, Legislation & Regulation

  16. Improving Public Access to Preventive and Curative Strategies to Combat Chronic Kidney Disease

    LK0001, 2016, Health

  17. Transparent Policy to Provide Safe and Affordable Medicines for All

    LK0002, 2016, Capacity Building

  18. National Health Performance

    LK0003, 2016, Capacity Building

  19. Ensuring Transparency and Impartiality in Teacher Recruitment Policy and Process in Sri Lanka

    LK0004, 2016, Access to Information

  20. Enhance the Services of Government Information Center (GIC- 1919) for Inclusive, Transparent, Accountable and Efficient Governance, Using ICT As Enabler

    LK0005, 2016, Capacity Building

  21. Promote the Open Data Concept and Delivering the Benefits to Citizens Through ICT

    LK0006, 2016, Access to Information

  22. National Environmental Act (NEA) Amendments

    LK0007, 2016, Anti-Corruption

  23. Coast Conservation

    LK0008, 2016, Capacity Building

  24. Flora and Fauna Protection

    LK0009, 2016, Capacity Building

  25. Transparent and Accountable Procurement System for Local Authorities in Sri Lanka

    LK0010, 2016, Anti-Corruption

  26. Local Authority Procurement System Implementation

    LK0011, 2016, Anti-Corruption

  27. Annual Work Plan of the Ministry of Women and Child Affairs to Include a Transparent and Accountable Process to Implement Selected Convention on Elimination of All Forms of Discrimination Against Women (CEDAW) Concluding Observations.

    LK0012, 2016, Gender

  28. CEDAW Implementation – Accountability

    LK0013, 2016, Gender

  29. CEDAW – Inclusion

    LK0014, 2016, Gender

  30. Strengthening Women Participation in the Political Decision Making Process at the Local Level

    LK0015, 2016, Anti-Corruption

  31. Strengthen the Anti-Corruption Framework to Increase Constructive Public Participation

    LK0016, 2016, Anti-Corruption

  32. Implement UNCAC

    LK0017, 2016, Anti-Corruption

  33. Coordination Among Anti-Corruption Agencies

    LK0018, 2016, Anti-Corruption

  34. Corruption and Money Laundering

    LK0019, 2016, Anti-Corruption

  35. Campaign Finance

    LK0020, 2016, Anti-Corruption

  36. Disseminate Asset Declaration

    LK0021, 2016, Anti-Corruption

  37. Starred commitment The Enactment and Implementation of the RTI Act

    LK0022, 2016, Access to Information

  38. Proactive Disclosure

    LK0023, 2016, Access to Information

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