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Sri Lanka

Citizen Participation in Health (LK0027)



Action Plan: Sri Lanka Action Plan 2019-2021

Action Plan Cycle: 2019

Status: Active


Lead Institution: Ministry in charge of the subject of Health

Support Institution(s): Department of Health Sarvodaya, Peoples Health Movement

Policy Areas

E-Government, Health, Public Participation, Public Service Delivery

IRM Review

IRM Report: Pending IRM Review

Starred: Pending IRM Review

Early Results: Pending IRM Review

Design i

Verifiable: Pending IRM Review

Relevant to OGP Values: Pending IRM Review

Potential Impact: Pending IRM Review

Implementation i

Completion: Pending IRM Review


Establish a sustainable mechanism for citizen participation in health sector development
1st March 2019 – 31st August 2021
Lead implementing agency/ actor Ministry in charge of the subject of Health
Commitment description
What is the public problem that the commitment will address? The health sector is currently undergoing reforms to strengthen primary healthcare. These reforms aim at addressing demands for healthcare and developing a system where the citizens can access the closest primary healthcare hospital and receive appropriate specialized care as per their needs. Although it is important for citizens to take part in the process to see these reforms through, there is currently limited engagement of citizens in health sector development. Absence of sustained mechanisms to share information and obtain citizen feedback is a primary reason for low level of citizen participation in health sector development.
What is the commitment? Citizens must understand and participate in health sector reforms to ensure their success. The purpose of this commitment is to provide strategies that will empower citizens and enable them to participate in the development of health services in the country. Existing channels of engaging the public will be revisited. Linkages formalizing citizen participation and platforms to share information will be strengthened.
How will the commitment contribute to solve the public problem? Citizens will be empowered to participate in health sector development using several strategies. More linkages will be established with citizen groups to formalize citizen participation. Improving the health ministry website to make it more people friendly will create more opportunities for citizens to easily access information and to provide feedback. This platform will also provide evidence based health information that can be easily understood which can dispel any misconceptions that hinder people’s health and contribute towards improving health literacy. Identified priority areas are: chronic kidney disease, mental health and drug supply management. While citizens can give useful feedback they also need to be empowered on changing their health seeking behaviours, i.e. the primary care strengthening will bring a system where the closest primary care hospital will become their first choice for contact care.
Why is this commitment relevant to OGP values? This commitment addresses the values of public participation as it encourages citizens to participate in implementing the health reforms in a successful manner. It promotes access to information by providing health related information more accessible to the citizens.
Additional information The reforms have been approved as the policy for health service delivery for UHC.
Milestone Activity with a verifiable deliverable Start Date: End Date:
1. A sustainable mechanism will be introduced to enable citizen participation for health improvement through formalizing existing networks of Sarvodaya and Peoples Health Movement. April 2019 February 2020
2. A people and professional friendly ministry website will be developed, improving the image of the organization in health development whilst engaging all for health improvement. April 2019 June 2020
3. A drug supply management information system up to primary care level is created informing stock outs to both providers and people April 2019 June 2020
4. Information on food based research relevant to CKDu will be made available to citizens through an organized communication strategy April 2019 February 2020
5. An evidence based mental health improvement communication campaign will be launched in schools and other social institutions July 2019 June 2020


  1. Integrity Officers to Decrease Bribery and Corruption

    LK0024, 2019, Capacity Building

  2. Asset Declaration System

    LK0025, 2019, Anti-Corruption

  3. Increase Use of RTI

    LK0026, 2019, Access to Information

  4. Citizen Participation in Health

    LK0027, 2019, E-Government

  5. Campaign Against Youth Drug Use

    LK0028, 2019, Education

  6. Open Data

    LK0029, 2019, Access to Information

  7. Agriculture Support Policy

    LK0030, 2019, Capacity Building

  8. Participation for Persons with Disabilities

    LK0031, 2019, Land Rights & Spatial Planning

  9. Disability Rights Bill

    LK0032, 2019, Legislation & Regulation

  10. Disaster Management Planning

    LK0033, 2019, Capacity Building

  11. National Environmental Policy

    LK0034, 2019, Environment and Climate

  12. CEDAW Implementation

    LK0035, 2019, Anti-Corruption

  13. Local Service Delivery

    LK0036, 2019, E-Government

  14. Feedback on Public Bus

    LK0037, 2019, E-Government

  15. Implementing UN Convention on the Rights of the Child in a Participatory Manner

    LK0038, 2019, Legislation & Regulation

  16. Improving Public Access to Preventive and Curative Strategies to Combat Chronic Kidney Disease

    LK0001, 2016, Health

  17. Transparent Policy to Provide Safe and Affordable Medicines for All

    LK0002, 2016, Capacity Building

  18. National Health Performance

    LK0003, 2016, Capacity Building

  19. Ensuring Transparency and Impartiality in Teacher Recruitment Policy and Process in Sri Lanka

    LK0004, 2016, Access to Information

  20. Enhance the Services of Government Information Center (GIC- 1919) for Inclusive, Transparent, Accountable and Efficient Governance, Using ICT As Enabler

    LK0005, 2016, Capacity Building

  21. Promote the Open Data Concept and Delivering the Benefits to Citizens Through ICT

    LK0006, 2016, Access to Information

  22. National Environmental Act (NEA) Amendments

    LK0007, 2016, Anti-Corruption

  23. Coast Conservation

    LK0008, 2016, Capacity Building

  24. Flora and Fauna Protection

    LK0009, 2016, Capacity Building

  25. Transparent and Accountable Procurement System for Local Authorities in Sri Lanka

    LK0010, 2016, Anti-Corruption

  26. Local Authority Procurement System Implementation

    LK0011, 2016, Anti-Corruption

  27. Annual Work Plan of the Ministry of Women and Child Affairs to Include a Transparent and Accountable Process to Implement Selected Convention on Elimination of All Forms of Discrimination Against Women (CEDAW) Concluding Observations.

    LK0012, 2016, Gender

  28. CEDAW Implementation – Accountability

    LK0013, 2016, Gender

  29. CEDAW – Inclusion

    LK0014, 2016, Gender

  30. Strengthening Women Participation in the Political Decision Making Process at the Local Level

    LK0015, 2016, Anti-Corruption

  31. Strengthen the Anti-Corruption Framework to Increase Constructive Public Participation

    LK0016, 2016, Anti-Corruption

  32. Implement UNCAC

    LK0017, 2016, Anti-Corruption

  33. Coordination Among Anti-Corruption Agencies

    LK0018, 2016, Anti-Corruption

  34. Corruption and Money Laundering

    LK0019, 2016, Anti-Corruption

  35. Campaign Finance

    LK0020, 2016, Anti-Corruption

  36. Disseminate Asset Declaration

    LK0021, 2016, Anti-Corruption

  37. Starred commitment The Enactment and Implementation of the RTI Act

    LK0022, 2016, Access to Information

  38. Proactive Disclosure

    LK0023, 2016, Access to Information

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