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Sri Lanka

Open Data (LK0029)



Action Plan: Sri Lanka Action Plan 2019-2021

Action Plan Cycle: 2019

Status: Active


Lead Institution: Ministry in charge of Information Technology & Digital Infrastructure

Support Institution(s): Mr Damith Hettihewa, Chief Executive Officer, Information and Communication Technology Agency of Sri Lanka (ICTA), 160/24 Kirimandala Mawatha, Colombo 05 Tel: 011 2369099 (Office) 0777339300 (Mobile) Fax: 011 2369091, Email: ceo@icta.lkSarvodaya Fusion and GIC Call Center Operator Mr Isura Silva, Business Consultant - Strategic Management and Outreach, Sarvodaya-Fusion, 726, Kotte Rd B120, Sri Jayewardenepura Kotte. Tel: 0112 867 590 (Office), 077310675 (Mobile) E-mail:,

Policy Areas

Access to Information, E-Government, Marginalized Communities, Open Data

IRM Review

IRM Report: Pending IRM Review

Starred: Pending IRM Review

Early Results: Pending IRM Review

Design i

Verifiable: Pending IRM Review

Relevant to OGP Values: Pending IRM Review

Potential Impact: Pending IRM Review

Implementation i

Completion: Pending IRM Review


Deliver cost effective and reliable government information services to citizens by improving GIC-1919, Government websites and Open Data digital platforms
1st March 2019 – 31st August 2021
Lead implementing agency/actor Ministry in charge of Information Technology & Digital Infrastructure
Commitment description
What is the public problem that the commitment will address? Citizens do not have prompt access to reliable information on citizen services provided by various government organizations. Obtaining accurate and relevant information on these services as well as other government information is often a difficult task for most citizens. This results in poor knowledge of citizens’ rights and lack of citizen engagement in the governance process.
What is the commitment? This commitment is about expanding and improving the Government Information Centre (GIC - 1919) knowledge platforms to address the information needs of citizens to obtain better service delivery and influence better government decision-making. Information will be provided on a wider range of government services in a more citizen friendly manner, including for differently-abled citizens to access information on government services.
How will the commitment contribute to solve the public problem? The inclusion of an additional 80 government organizations to the Government Information Centre knowledge platforms with relevant content information will increase the efficiency of the citizen service and information delivery mechanism of the government. Concurrently, the effectiveness of all government websites and e-services will be rated periodically on their performance to rectify any qualitative and quantitative deficiencies. New features will be introduced to ensure that citizens with disabilities can readily access information. Citizens’ awareness on GIC services will be enhanced and their awareness will be assessed once every six months. Such reports will be made public. Government datasets will be increased from 300 to 2,000 and made available for citizen access. By increasing the open government datasets, citizens will be able to easily find, access and reuse public datasets and engage in government decision making. Access to open data will also promote technological innovation and economic growth by enabling citizens to develop new kinds of digital applications and services. The Effectiveness of government websites and e-services will be evaluated and bi-annual reports on government web presence will be prepared.
Why is this commitment relevant to OGP values? This commitment enhances citizens’ access to cost-effective and reliable information and enables them to obtain services under the government’s right to Information law and thereby promotes transparency. It also promotes public participation as it provides opportunities for citizens to examine government data and engage in the decision making process. The commitment also promotes technology and innovation as it creates opportunities for information sharing and access using new technologies.
Additional information This commitment supports the Government’s Information & Communication Technology Agency’s programmes and policies to use ICT to improve the reach and responsiveness of public services; and the recommendations and commitments in the Draft Sustainable Sri Lanka: Vision & Strategic Path and the Vision 2025.
Milestone Activity with a verifiable deliverable Start Date: End Date:
1. Government Information Center knowledge platforms (GIC – 1919 trilingual Call Centre, GIC Website and Social Media sites) are operationalized with content support for information on government services of additional 80 government organizations. Ongoing September, 2020
2. New features are introduced for GIC-1919 platforms to support differently-abled citizens to access information on government services Ongoing March 2021
3. Multiple communication approaches are implemented to increase citizens’ awareness of government services provided via GIC-1919 platforms. Surveys will be conducted on citizens’ awareness on GIC-1919 services every 6 months with citizens’ participation. The Survey reports will be made publicly available at six month intervals. July 2019 March 2021
4. Number of open datasets hosted in increased from 300 to 2,000. Ongoing March 2021
5. The effectiveness of all government websites is rated based on their performance and an assessment report is produced bi-annually. July 2019 December, 2020


  1. Integrity Officers to Decrease Bribery and Corruption

    LK0024, 2019, Capacity Building

  2. Asset Declaration System

    LK0025, 2019, Anti-Corruption

  3. Increase Use of RTI

    LK0026, 2019, Access to Information

  4. Citizen Participation in Health

    LK0027, 2019, E-Government

  5. Campaign Against Youth Drug Use

    LK0028, 2019, Education

  6. Open Data

    LK0029, 2019, Access to Information

  7. Agriculture Support Policy

    LK0030, 2019, Capacity Building

  8. Participation for Persons with Disabilities

    LK0031, 2019, Land Rights & Spatial Planning

  9. Disability Rights Bill

    LK0032, 2019, Legislation & Regulation

  10. Disaster Management Planning

    LK0033, 2019, Capacity Building

  11. National Environmental Policy

    LK0034, 2019, Environment and Climate

  12. CEDAW Implementation

    LK0035, 2019, Anti-Corruption

  13. Local Service Delivery

    LK0036, 2019, E-Government

  14. Feedback on Public Bus

    LK0037, 2019, E-Government

  15. Implementing UN Convention on the Rights of the Child in a Participatory Manner

    LK0038, 2019, Legislation & Regulation

  16. Improving Public Access to Preventive and Curative Strategies to Combat Chronic Kidney Disease

    LK0001, 2016, Health

  17. Transparent Policy to Provide Safe and Affordable Medicines for All

    LK0002, 2016, Capacity Building

  18. National Health Performance

    LK0003, 2016, Capacity Building

  19. Ensuring Transparency and Impartiality in Teacher Recruitment Policy and Process in Sri Lanka

    LK0004, 2016, Access to Information

  20. Enhance the Services of Government Information Center (GIC- 1919) for Inclusive, Transparent, Accountable and Efficient Governance, Using ICT As Enabler

    LK0005, 2016, Capacity Building

  21. Promote the Open Data Concept and Delivering the Benefits to Citizens Through ICT

    LK0006, 2016, Access to Information

  22. National Environmental Act (NEA) Amendments

    LK0007, 2016, Anti-Corruption

  23. Coast Conservation

    LK0008, 2016, Capacity Building

  24. Flora and Fauna Protection

    LK0009, 2016, Capacity Building

  25. Transparent and Accountable Procurement System for Local Authorities in Sri Lanka

    LK0010, 2016, Anti-Corruption

  26. Local Authority Procurement System Implementation

    LK0011, 2016, Anti-Corruption

  27. Annual Work Plan of the Ministry of Women and Child Affairs to Include a Transparent and Accountable Process to Implement Selected Convention on Elimination of All Forms of Discrimination Against Women (CEDAW) Concluding Observations.

    LK0012, 2016, Gender

  28. CEDAW Implementation – Accountability

    LK0013, 2016, Gender

  29. CEDAW – Inclusion

    LK0014, 2016, Gender

  30. Strengthening Women Participation in the Political Decision Making Process at the Local Level

    LK0015, 2016, Anti-Corruption

  31. Strengthen the Anti-Corruption Framework to Increase Constructive Public Participation

    LK0016, 2016, Anti-Corruption

  32. Implement UNCAC

    LK0017, 2016, Anti-Corruption

  33. Coordination Among Anti-Corruption Agencies

    LK0018, 2016, Anti-Corruption

  34. Corruption and Money Laundering

    LK0019, 2016, Anti-Corruption

  35. Campaign Finance

    LK0020, 2016, Anti-Corruption

  36. Disseminate Asset Declaration

    LK0021, 2016, Anti-Corruption

  37. Starred commitment The Enactment and Implementation of the RTI Act

    LK0022, 2016, Access to Information

  38. Proactive Disclosure

    LK0023, 2016, Access to Information

Open Government Partnership