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Sri Lanka

Local Service Delivery (LK0036)



Action Plan: Sri Lanka Action Plan 2019-2021

Action Plan Cycle: 2019

Status: Active


Lead Institution: Ministry in charge of Provincial Councils& Local Government

Support Institution(s): Western Provincial Council; Commissioner of Local Government; Selected Pradeshiya Sabhas in Western Province Federation of Sri Lanka Local Government Authorities, Civil society organizations, CBO’s and other stakeholders in the selected Local Authority areas

Policy Areas

E-Government, Fiscal Openness, Local Commitments, Public Participation, Public Participation in Budget/Fiscal Policy

IRM Review

IRM Report: Pending IRM Review

Starred: Pending IRM Review

Early Results: Pending IRM Review

Design i

Verifiable: Pending IRM Review

Relevant to OGP Values: Pending IRM Review

Potential Impact: Pending IRM Review

Implementation i

Completion: Pending IRM Review


Strengthening the Committee System in Pradeshiya Sabhas with citizen participation to improve local service delivery
1st March 2019 – 31st August 2021
Lead implementing agency/actor Ministry in charge of Provincial Councils& Local Government
Commitment description
What is the public problem that the commitment will address? Pradeshiya Sabhas form an important body in the country’s local government system and are responsible for providing a range of local public services. Pradeshiya Sabha Act No: 15 of 1987 provides for the establishment of Council Committees that enable the participation of citizens in the decision making processes. Presently, this provision is not properly utilized by both the councils and the citizens. Many citizens feel excluded from the decision making process and are dissatisfied with the services they receive. There is also an inadequacy of by-laws which are vital instruments to address issues arising in their locality and to facilitate the basic operations of the Pradeshiya Sabhas.
What is the commitment? This commitment aims to enhance the capacity of citizens to engage with Pradeshiya Sabhas to advocate for better policies and improved local service delivery. Majority of the people in Sri Lanka live in Pradeshiya Sabha territories, hence there is a strong case for strengthening Committee systems in these Councils with citizen participation. Participation in Committees will also help to create a structured and ongoing dialogue between the councils and the citizens. Such an environment will be useful for citizens to bring their community needs into greater focus as well as to engage in budget preparations and project development. Committee meetings also provide opportunities to discuss administrative matters of the Council, thereby increasing the effectiveness and performance of the Council.
How will the commitment contribute to solve the public problem? Six Pradeshiya Sabhas representing all 3 districts of the Western Province will be selected as pilot councils to establish Committees with citizen participation. Awareness creation, technical support and skills will be provided for the effective functioning of the Committees. A maximum of 5 by-laws that are needed will be identified through a participatory manner and will be drafted. A statute to strengthen the “Prajamandala” at Provincial Council level – Western Province will be developed. A mechanism will be provided to provide scaling up support to replicate the experience in other Pradeshiya Sabha, Urban Councils and Municipal Councils. Hence there is a strong need to strengthen committee system with citizen participation in Pradeshiya Sabhas and scaling up of same to Urban councils and municipalities on successful completion of projects.
Why is this commitment relevant to OGP values? This commitment promotes public participation as citizens get involved on a continuous basis in the decision making processes of the Council. It promotes transparency as citizens are made knowledgeable about the operations of the Council, expenditure matters, collection of income etc.
Additional information This commitment strengthens the implementation of the Pradeshiya Sabha Act No: 15 of 1987. It will also be supported by the Right to Information law of the country.
Milestone Activity with a verifiable deliverable Start Date: End Date:
1. Pilot local councils representing 3 districts in the Western Province will be selected and council members and citizens will be provided basic awareness on the Council Committee system. The awareness programmes will reflect the capacity of citizen participation in Council Committees. May 2019 August 2019
2. Committees with citizen representation will be established in pilot councils. Technical support and skills for the effective functioning of the Committees will be provided with the assistance of external facilitators. August 2019 August 2020
3. A maximum of 5 by-laws will be prepared in consultation with the Council Committees. The by-laws will be identified on the basis of required needs through a consultation process facilitated by an external consultant. They will be drafted with the assistance of legal officers and with support from the Western Provincial Council. October 2019 June 2020
4. A statute to strengthen the “Prajamandala” at Provincial Council level – Western Province will be developed. July 2019 December 2019
5. A mechanism will be provided to provide scaling up support to replicate the experience in other Pradeshiya Sabha, Urban Councils and Municipal Councils. July 2020 September 2020


  1. Integrity Officers to Decrease Bribery and Corruption

    LK0024, 2019, Capacity Building

  2. Asset Declaration System

    LK0025, 2019, Anti-Corruption

  3. Increase Use of RTI

    LK0026, 2019, Access to Information

  4. Citizen Participation in Health

    LK0027, 2019, E-Government

  5. Campaign Against Youth Drug Use

    LK0028, 2019, Education

  6. Open Data

    LK0029, 2019, Access to Information

  7. Agriculture Support Policy

    LK0030, 2019, Capacity Building

  8. Participation for Persons with Disabilities

    LK0031, 2019, Land Rights & Spatial Planning

  9. Disability Rights Bill

    LK0032, 2019, Legislation & Regulation

  10. Disaster Management Planning

    LK0033, 2019, Capacity Building

  11. National Environmental Policy

    LK0034, 2019, Environment and Climate

  12. CEDAW Implementation

    LK0035, 2019, Anti-Corruption

  13. Local Service Delivery

    LK0036, 2019, E-Government

  14. Feedback on Public Bus

    LK0037, 2019, E-Government

  15. Implementing UN Convention on the Rights of the Child in a Participatory Manner

    LK0038, 2019, Legislation & Regulation

  16. Improving Public Access to Preventive and Curative Strategies to Combat Chronic Kidney Disease

    LK0001, 2016, Health

  17. Transparent Policy to Provide Safe and Affordable Medicines for All

    LK0002, 2016, Capacity Building

  18. National Health Performance

    LK0003, 2016, Capacity Building

  19. Ensuring Transparency and Impartiality in Teacher Recruitment Policy and Process in Sri Lanka

    LK0004, 2016, Access to Information

  20. Enhance the Services of Government Information Center (GIC- 1919) for Inclusive, Transparent, Accountable and Efficient Governance, Using ICT As Enabler

    LK0005, 2016, Capacity Building

  21. Promote the Open Data Concept and Delivering the Benefits to Citizens Through ICT

    LK0006, 2016, Access to Information

  22. National Environmental Act (NEA) Amendments

    LK0007, 2016, Anti-Corruption

  23. Coast Conservation

    LK0008, 2016, Capacity Building

  24. Flora and Fauna Protection

    LK0009, 2016, Capacity Building

  25. Transparent and Accountable Procurement System for Local Authorities in Sri Lanka

    LK0010, 2016, Anti-Corruption

  26. Local Authority Procurement System Implementation

    LK0011, 2016, Anti-Corruption

  27. Annual Work Plan of the Ministry of Women and Child Affairs to Include a Transparent and Accountable Process to Implement Selected Convention on Elimination of All Forms of Discrimination Against Women (CEDAW) Concluding Observations.

    LK0012, 2016, Gender

  28. CEDAW Implementation – Accountability

    LK0013, 2016, Gender

  29. CEDAW – Inclusion

    LK0014, 2016, Gender

  30. Strengthening Women Participation in the Political Decision Making Process at the Local Level

    LK0015, 2016, Anti-Corruption

  31. Strengthen the Anti-Corruption Framework to Increase Constructive Public Participation

    LK0016, 2016, Anti-Corruption

  32. Implement UNCAC

    LK0017, 2016, Anti-Corruption

  33. Coordination Among Anti-Corruption Agencies

    LK0018, 2016, Anti-Corruption

  34. Corruption and Money Laundering

    LK0019, 2016, Anti-Corruption

  35. Campaign Finance

    LK0020, 2016, Anti-Corruption

  36. Disseminate Asset Declaration

    LK0021, 2016, Anti-Corruption

  37. Starred commitment The Enactment and Implementation of the RTI Act

    LK0022, 2016, Access to Information

  38. Proactive Disclosure

    LK0023, 2016, Access to Information

Open Government Partnership