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Social Accountability

Category: Policy Areas | Back to Glossary

Transparency of public service delivery is not enough on its own; giving citizens opportunities to monitor progress on the ground and hold their governments accountable improves the quality of these services.

Technical specifications: Process of a public review of government performance (by citizens or through intermediary CSOs) to determine if the reported expenditures match the actual disbursement of funds or delivery of services on the ground. Includes forums (formal or informal), mechanisms, and processes that enable the public to provide input and for officials to listen and provide public responses on government activities. (These commitments must have the input, listening, and response elements.)

See also: Public Participation

Filed Under: Policy Areas
Open Government Partnership