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Albania

Establishment of Multifunctional Centralized System for Building Permits (AL0054)

Overview

At-a-Glance

Action Plan: Albania Third Action Plan 2016 – 2018

Action Plan Cycle: 2016

Status: Inactive

Institutions

Lead Institution: National Agency for Information Society (NAIS)

Support Institution(s): Ministry of Urban development/ National Territorial Planning Agency, Local government units

Policy Areas

Capacity Building, E-Government, Public Service Delivery, Records Management

IRM Review

IRM Report: Albania End-of-Term Report 2016-2018, Albania Progress Report 2016-2018

Starred: No

Early Results: Did Not Change

Design i

Verifiable: Yes

Relevant to OGP Values: Not Relevant

Potential Impact:

Implementation i

Completion:

Description

This commitment foresees the establishment of a multifunctional system to simplify the procedure of building permit applications and their proccesing by providing citizens and businesses the opportunity to apply only online for those permits. The purpose of this project is the construction of a multifunctional system and centralized to simplify procedures for license applications development and construction, providing citizens and businesses the opportunity to apply online. Being a centralized system is intended to be accessed electronically from all units of the central government and all other institutions involved in the decision making process through the respective accounts. This project aims to implement electronic communication between the National Territorial Planning Agency registry with the electronic records of other institutions to checks and/or automatically revocate applicants' data through the the government interoperability platform; also tracking status of the application at any stage of the procedure. Status quo or problem addressed by the commitment This kind of permit is only provided ‘offline’ asking for businesses to receive lots of documents from other public institutions and submit everything at the premises of the National Territorial Planning Agency (situated in Tirana). This process includes extensive efforts and time ‘til the provision of the permit. Main Objective This project aims at implementing electronic communication registry NTPA with the electronic records of other institutions for vetting or making automated database of applicants, through the platform governmental interaction and tracking the status of the application at any stage via eTracking system. This project will also adapt the current registry in accordance with the latest legal changes. The system will be introduced for the first time in the Albania and will include the application for development permit applications through the system fully online. It is very important the close cooperation with local authorities to achieve this multifunctional centralized system.

IRM Midterm Status Summary

11. Simplify building permit applications

Commitment Text:

Title: Establishment of multifunctional centralized system for building permits

This commitment foresees the establishment of a multifunctional system to simplify the procedure of building permit applications and their processing by providing citizens and businesses the opportunity to apply only online for those permits. The purpose of this project is the construction of a multifunctional system and centralized to simplify procedures for license applications development and construction, providing citizens and businesses the opportunity to apply online. Being a centralized system is intended to be accessed electronically from all units of the central government and all other institutions involved in the decision making process through the respective accounts. This project aims to implement electronic communication between the National Territorial Planning Agency registry with the electronic records of other institutions to checks and/or automatically revocate applicants' data through the government interoperability platform; also tracking status of the application at any stage of the procedure.

This kind of permit is only provided ‘offline’ asking for businesses to receive lots of documents from other public institutions and submit everything at the premises of the National Territorial Planning Agency (situated in Tirana). This process includes extensive efforts and time ‘til the provision of the permit.

This project aims at implementing electronic communication registry NTPA with the electronic records of other institutions for vetting or making automated database of applicants, through the platform governmental interaction and tracking the status of the application at any stage via eTracking system. This project will also adapt the current registry in accordance with the latest legal changes. The system will be introduced for the first time in the Albania and will include the application for development permit applications through the system fully online. It is very important the close cooperation with local authorities to achieve this multifunctional centralized system.

Responsible institution: National Agency for Information Society

Supporting institutions: Ministry of Urban development/ National Territorial Planning Agency, Local government units

Start date: 2016 End date: 2016

Context and Objectives

Until early 2016, building permits were only provided 'offline.' In order to receive a building permit, businesses were required to obtain a lot of documents from other public institutions and submit everything at the premises of the National Territorial Planning Agency (NTPA) in Tirana. This process included extensive effort and time, especially for businesses located outside of Tirana.

This commitment aims to implement electronic communication between the NTPA registry and the electronic records of other public institutions. This multifunctional centralized system will automatically update applicants’ data, relocate data through the interoperability platform, and track the status of an application at any stage of the procedure. According to the action plan, this project will also adapt the current registry in accordance with the latest legal changes. This is the first time a centralized system for building permits has been introduced in Albania, and it will fully translate the permit application to an online platform. The specificity of this commitment, as written, is medium. The government explicitly mentions the development of a multifunctional system and includes the different elements within the system, (i.e. eTracking). However, the deliverables are not clearly measurable and it is unclear what legal changes will be applied to the current registry.

Representatives of the association of construction companies have welcomed this project, although they raised concerns with its applicability in municipalities with no adopted territorial regulatory plans.[Note117: Interviews with representatives of the Association, June 2017.] Representatives of leading state institutions and representatives of institutions supporting the implementation of this commitment did not provide any information to the IRM researcher. This commitment is an important step to facilitate construction companies’ operations and decrease costs during the building permit procedures. The potential impact of this commitment is moderate: the government is improving service delivery, and ultimately digitalizing the building permit application procedure to reduce work for businesses.

This commitment’s relevance to OGP values is unclear. While the centralized system improves procedures, it does not improve their transparency, nor does it improve institutions’ accountability. Additionally, the system does not grant public access to information related to granted building permits and the procedures followed therein.

Completion

The National Agency for Information Society (NAIS) and the NTPA have reported this project as completed.[Note118: NAIS and NTPA project completed, http://www.azht.gov.al/al/newsroom/lajme/lejet-e-ndertimit-online-sherbimi-e-leje.%5D The NTPA has shared instructuions on how to use the system with interested parties.[Note119: Manual for e-permit, http://www.azht.gov.al/files/news_files/17-02-28-03-25-26Manual_Aplikimi_ne_e-leje.pdf, manual for e-signature http://www.azht.gov.al/files/news_files/17-02-28-03-25-28Manual_Teknik_Nenshkrimi_Elektronik.pdf and video link https://www.youtube.com/watch?v=dyd1DbXqrTw. ] In March 2017, NAIS reported,'The system offers a digitalized process involving all institutions in charge of treating a construction permit application'. NAIS went on to report that the system had been used 25,000 times by citizens and businesses, and it has had 1,155 users from state institutions (civil servants) from September to December 2016.[Note120: Page 41 of the annual 2016 monitoring report of the 'Inter-sectoral strategy of public administration reform', March 2017, http://dap.gov.al/images/DokumentaStrategjik/SNRAP%20Raporti%20Vjetor%202016%20Final%2016.03.2017.pdf. ] No information was provided to IRM regarding the system’s use in the second half of 2017.

Next Steps

This commitment is fully complete and the IRM researcher recommends that it not be taken forward in the next action plan. While it positively impacted businesses applying for building permits, this commitment is not relevant to OGP values and open government.


Albania's Commitments

  1. Transparency of Government Reporting

    AL0061, 2018, E-Government

  2. e-Government

    AL0062, 2018, E-Government

  3. Improved Business Regulation

    AL0063, 2018, Capacity Building

  4. Safe Communities

    AL0064, 2018, Anti-Corruption Institutions

  5. Improvement of Database/Portal with Coordinators’ Data of the Right to Information and Transparency Programs

    AL0044, 2016, E-Government

  6. Budget Transparency

    AL0045, 2016, E-Government

  7. Integrated Registry of Citizens’ Housing

    AL0046, 2016, Citizenship and Immigration

  8. Establishment of Electronic Registry for Public Notification and Consultation

    AL0047, 2016, E-Government

  9. Digital Archive

    AL0048, 2016, E-Government

  10. Creating a Database for Archiving and Publication of Research Funds and Programs in Albania

    AL0049, 2016, E-Government

  11. Commitment to Publish Online Central and Local Government Legislation in Open Systems and for Free

    AL0050, 2016, Capacity Building

  12. Commitment to Open Standards for Contracting

    AL0051, 2016, E-Government

  13. Starred commitment Implementation of the Law "On Protection of Whistleblowers", Capacity Building, Amendments and Its Bylaws

    AL0052, 2016, Anti-Corruption Institutions

  14. Provision of Electronic Services

    AL0053, 2016, Capacity Building

  15. Establishment of Multifunctional Centralized System for Building Permits

    AL0054, 2016, Capacity Building

  16. Establishment and Distribution of Digital Counters

    AL0055, 2016, E-Government

  17. Service Passport Standardization

    AL0056, 2016, Capacity Building

  18. Citizen Card

    AL0057, 2016, Capacity Building

  19. Electronic System of Registration of e-Prescription in the Republic of Albania

    AL0058, 2016, E-Government

  20. Electronic Monitoring System of Forests

    AL0059, 2016, Anti-Corruption Institutions

  21. Integrated Electronic System for Professional Licensing of Individuals and Legal Entities That Will Operate in the Field of Study Design and Supervision of Commissioning of Construction Works

    AL0060, 2016, E-Government

  22. Standardization of Corruption Complaints

    AL0031, 2014, Anti-Corruption Institutions

  23. Electronic Registry of Energy and Industry Permits

    AL0032, 2014, E-Government

  24. Implementation of Public Expenses Module in "Open Data" Format

    AL0033, 2014, E-Government

  25. Promoting OGP Values Among Local Authorities

    AL0034, 2014, OGP

  26. Database on Economic Assitance Beneficiaries

    AL0035, 2014, E-Government

  27. Electronic Portal on Water Resources Administration and Management

    AL0036, 2014, E-Government

  28. Single Window

    AL0037, 2014, E-Government

  29. Electronic Access to Protected Areas

    AL0038, 2014, E-Government

  30. National Geoportal

    AL0039, 2014, E-Government

  31. e-Albania

    AL0040, 2014, E-Government

  32. e-Document

    AL0041, 2014, E-Government

  33. Starred commitment Law on Whistleblowers Protection

    AL0042, 2014, Legislation & Regulation

  34. Police Service Offices

    AL0043, 2014, E-Government

  35. Open Data Portal

    AL0001, 2012, Open Data

  36. e-Acts

    AL0002, 2012, E-Government

  37. e-Parliament

    AL0003, 2012, E-Government

  38. Extension of the Governmental Network, GOVNET

    AL0004, 2012, E-Government

  39. e-Government Interoperability Framework, e-GIF

    AL0005, 2012, E-Government

  40. Government Datacenter

    AL0006, 2012, E-Government

  41. Excise System

    AL0007, 2012, E-Government

  42. Starting of the e-Tax System

    AL0008, 2012, E-Government

  43. Starred commitment Online State Matura

    AL0009, 2012, E-Government

  44. The Regulation on Ethics in Research and Publishing

    AL0010, 2012, Education

  45. Digitalization of Higher Education Accreditation Process

    AL0011, 2012, E-Government

  46. U-Gov System

    AL0012, 2012, E-Government

  47. Online Inspections of Courts and Judicial Hearings

    AL0013, 2012, E-Government

  48. Digitalization of the File Transfer Process

    AL0014, 2012, Judiciary

  49. e-Employment Project

    AL0015, 2012, E-Government

  50. e-Concessions Procedures

    AL0016, 2012, E-Government

  51. Amendment of the Law “On the Right to Information for Official Documents”

    AL0017, 2012, Justice

  52. Drafting a New Law on "Notice and Consultation"

    AL0018, 2012, Legislation & Regulation

  53. Tracking Project

    AL0019, 2012, E-Government

  54. Digitalization of the Notary Register

    AL0020, 2012, E-Government

  55. Online Citizens’ Claims in the Judiciary System

    AL0021, 2012, E-Government

  56. Work Inspection, Online Complaint

    AL0022, 2012, E-Government

  57. Financial Module of All Educational Institutions

    AL0023, 2012, Education

  58. Starred commitment Audio and Video Recording of Judicial Hearings

    AL0024, 2012, E-Government

  59. Starred commitment e-Albania Portal

    AL0025, 2012, E-Government

  60. e-Inspection Portal

    AL0026, 2012, E-Government

  61. Starred commitment Portal Www.Gjykata.Gov.Al

    AL0027, 2012, E-Government

  62. Disclosure of the List of Payments Made Daily by the Government Units

    AL0028, 2012, Fiscal Transparency

  63. e-Procurement System for All Small Purchases of Public Procurement

    AL0029, 2012, E-Government

  64. Implementation of the EITI Recommendations

    AL0030, 2012, Extractive Industries