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Albania

Integrated Electronic System for Professional Licensing of Individuals and Legal Entities That Will Operate in the Field of Study Design and Supervision of Commissioning of Construction Works (AL0060)

Overview

At-a-Glance

Action Plan: Albania Third Action Plan 2016 – 2018

Action Plan Cycle: 2016

Status: Inactive

Institutions

Lead Institution: Ministry of Urban Development

Support Institution(s): NA

Policy Areas

E-Government, Legislation & Regulation, Public Service Delivery

IRM Review

IRM Report: Albania End-of-Term Report 2016-2018, Albania Progress Report 2016-2018

Starred: No

Early Results: Did Not Change

Design i

Verifiable: Yes

Relevant to OGP Values: Not Relevant

Potential Impact:

Implementation i

Completion:

Description

Currently, Ministry of Urban Development does not have a software application to manage applications for professional licensing in the above areas, and every practice is currently being proccesed only by paper. This project will provide online applications for professional licensure through the unique interoperability government getaway and their provision at e-albania.al, being in line with the initiatives of the GoA for the delivery of digital services to citizens and businesses. The system will improve service delivery to citizens, facilitate procedures, accelerate and further increase transparency of the system within the ministry, between ministries and other public institutions and also among the public. The system will utilize the entire database of information and minimize as much as possible human intervention in the process, during performance of arithmetic and logical control. Status quo or problem Ministry of Urban Development is responsible for the design and implementation of legislation, strategies and policies (among others) in the 41 addressed by the commitment field of occupational licensing of individuals and legal entities that operate in the field of design and supervision of construction commissioning works. Currently, Ministry of Urban Development does not have a software application to manage applications for professional licensing in the above areas, and every practice is currently being proccesed only by paper. Main Objective The main objective of this commitment is to improve services provided to beneficiaries regarding professional licensing of individuals and legal entities that operate in the field of study of the design and supervision of commissioning of construction works. In this way, citizens, businesses and other stakeholders will be able to refer to substantial information and validated in terms of individuals and legal entities that operate in the field of study of the design and commissioning supervision of construction works. • Online service for professional licensing applications through ealbania; • Exchange information in real time to verify the status of the application; • Improving capacity for monitoring.

IRM Midterm Status Summary

17. Electronic system for professional licensing applications

Commitment Text:

Title: Integrated electronic system for professional licensing of individuals and legal entities that will operate in the field of study design and supervision of commissioning of construction works

Ministry of Urban Development is responsible for the design and implementation of legislation, strategies and policies (among others) in the field of occupational licensing of individuals and legal entities that operate in the field of design and supervision of construction commissioning works.

Currently, Ministry of Urban Development does not have a software application to manage applications for professional licensing in the above areas, and every practice is currently being processed only by paper. This project will provide online applications for professional licensure through the unique interoperability government getaway and their provision at e-albania.al, being in line with the initiatives of the GoA for the delivery of digital services to citizens and businesses.

The main objective of this commitment is to improve services provided to beneficiaries regarding professional licensing of individuals and legal entities that operate in the field of study of the design and supervision of commissioning of construction works. In this way, citizens, businesses and other stakeholders will be able to refer to substantial information and validated in terms of individuals and legal entities that operate in the field of study of the design and commissioning supervision of construction works.

The system will improve service delivery to citizens, facilitate procedures, accelerate and further increase transparency of the system within the ministry, between ministries and other public institutions and also among the public. The system will utilize the entire database of information and minimize as much as possible human intervention in the process, during performance of arithmetic and logical control.

Responsible institution: Ministry of Urban Development

Supporting institution(s): Ministry of Urban Development

Start date: 2016 End date: 2017

Context and Objectives

Occupational licensing has not been a major reform issue in Albania, except sporadic public debate in relation to tax and social welfare reforms.[Note153: Occupational licensing, http://shqiptarja.com/m/ekonomi/profesionet-e-lira-pensionistet-do-te-paguajne-kontribute-430279.html. ] However, over the past two years, the Government has responded to media concerns over the quality of public services and licensing of some professions, such as those in the health sector.[Note154: 'Licenses, exams for over 3000 doctors and nurses' (title translated), http://shqiptarja.com/home/1/licensat-rikthehet-provimi-p-r-3-mij--mjek--dhe-infermier--335723.html. ] More recently, the media has also raised concerns over vocational training institutions issuing illegal training certificates for people intending to emigrate to various European countries.[Note155: Opinion, http://opinion.al/kamera-e-fshehte-320-euro-per-trajnimin-e-gati-per-tregun-gjerman-te-punes/ .]

Professional licensing in the construction sector is an important measure to improve the quality of construction works, but, above all, it is important for improving construction safety. The Ministry of Urban Development did not have a software application to manage applications for professional licensing; the dossier of applications was processed on paper.

The main objective of this commitment is to improve services provided to beneficiaries, by providing information regarding the possible providers of services. This commitment outlines three activities: to develop an online service for professional licensing applications through e-Albania; to exchange information in real time to verify the status of the application; and to improve capacity for monitoring. While these activities are relevant to the overall objective, they are not clearly measurable.

Although this commitment significantly improves the process of applying for professional licensing, its OGP relevance remains unclear. The commitment’s description also does not specify how it will improve public access to information and public accountability, as suggested in the action plan. Although the commitment suggests that interested stakeholders will obtain the names of licensed professionals, such information is not made publicly available.

No civil society organization contacted by the IRM researcher or citizen participating in IRM researcher’s focus groups was aware of this commitment. To a certain extent, this commitment may have some impact in improving construction work safety in the medium to long term. However, because this commitment has been framed in the two-year action plan cycle, the IRM researcher considers the potential impact to be minor.

Completion

The Council of Ministers Decision no. 943 (date 28 December 2016) lays out the rules to improve services provided to beneficiaries, regarding professional licensing of individuals and legal entities that operate in the study of design and supervision of commissioning construction works.[Note156: CMD, http://www.qbz.gov.al/botime/fletore_zyrtare/2016/PDF-2016/262-2016.pdf. ] Application for an individual license has been made available through the e-Albania portal.[Note157: E-Albania portal, https://e-albania.al/sherbimi.aspx?kodi=11138. ] For an interim period of six months from the date of approval of CMD no 943, applications for professional licensing could be submitted either through the postal service or online. By 28 June 2017, all applications were to be submitted online at e-Albania portal.[Note158: Announcement of the Ministry of Urban Development, http://ns3036873.ip-149-202-208.eu/websites/ministria.turizmit/sq/licencat-profesionale-ne-fushen-e-studimit-e-projektimit-dhe-mbikqyrje-e-kolaudimit-te-punimeve-te-ndertimit/. ] No information was provided to the IRM researcher regarding the real-time exchange of information to verify the status of the application or the improved capacity for monitoring. As such completion cannot be coded any higher than substantial.

Next Steps

The IRM researcher recommends that this commitment not be taken forward into the next action plan, as it relates to the digitalization of the application process and not to any relevant OGP values.

IRM End of Term Status Summary

17. Electronic system for professional licensing applications

Commitment Text:

Title: Integrated electronic system for professional licensing of individuals and legal entities that will operate in the field of study design and supervision of commissioning of construction works

Ministry of Urban Development is responsible for the design and implementation of legislation, strategies and policies (among others) in the field of occupational licensing of individuals and legal entities that operate in the field of design and supervision of construction commissioning works.

Currently, Ministry of Urban Development does not have a software application to manage applications for professional licensing in the above areas, and every practice is currently being processed only by paper. This project will provide online applications for professional licensure through the unique interoperability government getaway and their provision at e-albania.al, being in line with the initiatives of the GoA for the delivery of digital services to citizens and businesses.

The main objective of this commitment is to improve services provided to beneficiaries regarding professional licensing of individuals and legal entities that operate in the field of study of the design and supervision of commissioning of construction works. In this way, citizens, businesses and other stakeholders will be able to refer to substantial information and validated in terms of individuals and legal entities that operate in the field of study of the design and commissioning supervision of construction works.

The system will improve service delivery to citizens, facilitate procedures, accelerate and further increase transparency of the system within the ministry, between ministries and other public institutions and also among the public. The system will utilize the entire database of information and minimize as much as possible human intervention in the process, during performance of arithmetic and logical control.

Responsible institution: Ministry of Urban Development

Supporting institution(s): Ministry of Urban Development

Start date: 2016.................... End date: 2017

Commitment Aim:

Prior to adopting this commitment, the Ministry of Urban Development did not have software to manage applications for professional licensing of individuals and legal entities that operate in the field of study design and supervision of commissioning of construction works; the dossiers of applications were processed on paper. The main objective of this commitment was to improve transparency regarding the possible providers of such construction-related services, an important measure to improve the quality of construction works and for improving construction safety. This commitment outlined three activities: to develop an online service for professional licensing applications through e-Albania, to provide real time information on the status of applications for professional licensing, and to improve the Ministry’s capacity for monitoring.

Status

Midterm: Substantial

The Council of Ministers Decision No. 943 (dated 28 December 2016) laid out the rules to improve services provided to beneficiaries regarding professional licensing of individuals and legal entities that operate in the study of design and supervision of commissioning construction works. [97] It became possible to submit applications for an individual license through the e-Albania portal [98] and by June 2017, all applications could be submitted online. [99] However, no information was provided to the IRM researcher regarding real-time information to verify the status of submitted applications or regarding the improved capacity for monitoring. Therefore, completion was coded as substantial. [100]

End of term: Substantial

The IRM researcher monitored various state institutions over the course of 2018 [101] in relation to the implementation of the last actions under this commitment - real time information provided on submitted applications, and improved capacity for monitoring. As a result, it was noted that the Public Procurement Commissioner carried out controls based on the Council of Ministers Decision on professional licensing, upon request and/or following complaints of different parties involved in construction public works and tendering procedures. In at least two cases the Commissioner adopted a decision. [102] However, there is no publicly available information about what was done to ensure exchange of information in real time, and to improve monitoring capacity. Therefore, the implementation cannot be considered complete.

Did It Open Government?

Access to Information: Did Not Change

Civic Participation: Did Not Change

Public Accountability: Did Not Change

This commitment had no OGP relevance and as implemented did not lead to changing government practice in relation to OGP values.

Carried Forward?

At the time of writing this report, Albania’s fourth OGP action plan was not available and thus it was not clear if this commitment was carried forward. Any commitment regarding oversight of construction-related service providers should seek to enhance transparency and create the conditions for increased public accountability.

[97] Council of Ministers Decision No. 943, http://www.qbz.gov.al/botime/fletore_zyrtare/2016/PDF-2016/262-2016.pdf

[98] The E-Albania portal, https://e-albania.al/sherbimi.aspx?kodi=11138

[99] Announcement of the Ministry of Urban Development, http://ns3036873.ip-149-202-208.eu/websites/ministria.turizmit/sq/licencat-profesionale-ne-fushen-e-studimit-e-projektimit-dhe-mbikqyrje-e-kolaudimit-te-punimeve-te-ndertimit/

[100] IRM Albania Progress Report 2016/2017, https://www.opengovpartnership.org/commitment/17-integrated-electronic-system-professional-licensing-of-individuals-and-legal-entities

[101] The institutions monitored include the Ministry of Urban Development, the Ministry of Tourism and the Ministry of Infrastructure and Energy.

[102] Public Procurement Commissioner, Decision 131/2018 of 13 March 2018, http://www.kpp.gov.al/ppadv/DF_DocumentViewer.aspx?id=f1f9ec3f-33ff-449b-9717-595dbefed3e3; and Decision 658/2018 of 4 October 2018, http://www.kpp.gov.al/ppadv/DF_DocumentViewer.aspx?id=46881f3f-23a1-4d8a-9081-8b3e735cfb07


Commitments

  1. Transparency of Government Reporting

    AL0061, 2018, E-Government

  2. e-Government

    AL0062, 2018, E-Government

  3. Improved Business Regulation

    AL0063, 2018, Capacity Building

  4. Safe Communities

    AL0064, 2018, Anti-Corruption Institutions

  5. Improvement of Database/Portal with Coordinators’ Data of the Right to Information and Transparency Programs

    AL0044, 2016, E-Government

  6. Budget Transparency

    AL0045, 2016, E-Government

  7. Integrated Registry of Citizens’ Housing

    AL0046, 2016, Citizenship and Immigration

  8. Establishment of Electronic Registry for Public Notification and Consultation

    AL0047, 2016, E-Government

  9. Digital Archive

    AL0048, 2016, E-Government

  10. Creating a Database for Archiving and Publication of Research Funds and Programs in Albania

    AL0049, 2016, E-Government

  11. Commitment to Publish Online Central and Local Government Legislation in Open Systems and for Free

    AL0050, 2016, Capacity Building

  12. Commitment to Open Standards for Contracting

    AL0051, 2016, E-Government

  13. Starred commitment Implementation of the Law "On Protection of Whistleblowers", Capacity Building, Amendments and Its Bylaws

    AL0052, 2016, Anti-Corruption Institutions

  14. Provision of Electronic Services

    AL0053, 2016, Capacity Building

  15. Establishment of Multifunctional Centralized System for Building Permits

    AL0054, 2016, Capacity Building

  16. Establishment and Distribution of Digital Counters

    AL0055, 2016, E-Government

  17. Service Passport Standardization

    AL0056, 2016, Capacity Building

  18. Citizen Card

    AL0057, 2016, Capacity Building

  19. Electronic System of Registration of e-Prescription in the Republic of Albania

    AL0058, 2016, E-Government

  20. Electronic Monitoring System of Forests

    AL0059, 2016, Anti-Corruption Institutions

  21. Integrated Electronic System for Professional Licensing of Individuals and Legal Entities That Will Operate in the Field of Study Design and Supervision of Commissioning of Construction Works

    AL0060, 2016, E-Government

  22. Standardization of Corruption Complaints

    AL0031, 2014, Anti-Corruption Institutions

  23. Electronic Registry of Energy and Industry Permits

    AL0032, 2014, E-Government

  24. Implementation of Public Expenses Module in "Open Data" Format

    AL0033, 2014, E-Government

  25. Promoting OGP Values Among Local Authorities

    AL0034, 2014, OGP

  26. Database on Economic Assitance Beneficiaries

    AL0035, 2014, E-Government

  27. Electronic Portal on Water Resources Administration and Management

    AL0036, 2014, E-Government

  28. Single Window

    AL0037, 2014, E-Government

  29. Electronic Access to Protected Areas

    AL0038, 2014, E-Government

  30. National Geoportal

    AL0039, 2014, E-Government

  31. e-Albania

    AL0040, 2014, E-Government

  32. e-Document

    AL0041, 2014, E-Government

  33. Starred commitment Law on Whistleblowers Protection

    AL0042, 2014, Legislation & Regulation

  34. Police Service Offices

    AL0043, 2014, E-Government

  35. Open Data Portal

    AL0001, 2012, Open Data

  36. e-Acts

    AL0002, 2012, E-Government

  37. e-Parliament

    AL0003, 2012, E-Government

  38. Extension of the Governmental Network, GOVNET

    AL0004, 2012, E-Government

  39. e-Government Interoperability Framework, e-GIF

    AL0005, 2012, E-Government

  40. Government Datacenter

    AL0006, 2012, E-Government

  41. Excise System

    AL0007, 2012, E-Government

  42. Starting of the e-Tax System

    AL0008, 2012, E-Government

  43. Starred commitment Online State Matura

    AL0009, 2012, E-Government

  44. The Regulation on Ethics in Research and Publishing

    AL0010, 2012, Education

  45. Digitalization of Higher Education Accreditation Process

    AL0011, 2012, E-Government

  46. U-Gov System

    AL0012, 2012, E-Government

  47. Online Inspections of Courts and Judicial Hearings

    AL0013, 2012, E-Government

  48. Digitalization of the File Transfer Process

    AL0014, 2012, Judiciary

  49. e-Employment Project

    AL0015, 2012, E-Government

  50. e-Concessions Procedures

    AL0016, 2012, E-Government

  51. Amendment of the Law “On the Right to Information for Official Documents”

    AL0017, 2012, Justice

  52. Drafting a New Law on "Notice and Consultation"

    AL0018, 2012, Legislation & Regulation

  53. Tracking Project

    AL0019, 2012, E-Government

  54. Digitalization of the Notary Register

    AL0020, 2012, E-Government

  55. Online Citizens’ Claims in the Judiciary System

    AL0021, 2012, E-Government

  56. Work Inspection, Online Complaint

    AL0022, 2012, E-Government

  57. Financial Module of All Educational Institutions

    AL0023, 2012, Education

  58. Starred commitment Audio and Video Recording of Judicial Hearings

    AL0024, 2012, E-Government

  59. Starred commitment e-Albania Portal

    AL0025, 2012, E-Government

  60. e-Inspection Portal

    AL0026, 2012, E-Government

  61. Starred commitment Portal Www.Gjykata.Gov.Al

    AL0027, 2012, E-Government

  62. Disclosure of the List of Payments Made Daily by the Government Units

    AL0028, 2012, Fiscal Transparency

  63. e-Procurement System for All Small Purchases of Public Procurement

    AL0029, 2012, E-Government

  64. Implementation of the EITI Recommendations

    AL0030, 2012, Extractive Industries