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Côte d'Ivoire

Identify and acquire necessary tools for teleworking (CI0032)



Action Plan: Côte d’Ivoire Action Plan 2020-2022

Action Plan Cycle: 2020

Status: Active


Lead Institution: Ministry of the Digital Economy and Post

Support Institution(s): State actors involved ANSUT, ARTCI, SNDI CSOs, private sector, multilaterals, working groups Mobile phone operators, Internet Service Providers (ISPs)

Policy Areas

Capacity Building, E-Government, Open Response & Open Recovery, Sustainable Development Goals

IRM Review

IRM Report: Côte d’Ivoire Action Plan Review 2020-2022

Starred: Pending IRM Review

Early Results: Pending IRM Review

Design i

Verifiable: Yes

Relevant to OGP Values: Pending IRM Review

Potential Impact: Pending IRM Review

Implementation i

Completion: Pending IRM Review


What is the public interest issue to be addressed by this commitment? The COVID-19 health crisis, which the whole world has known, converted our societies, including Côte d'Ivoire, to teleworking overnight. Teleworking has been used by the vast majority of companies and Administrations, as an alternative mode of work to cope with the constraints linked to corona virus disease. Thus, on Thursday, April 9, 2020, the Ivorian Public Administration officially implemented teleworking to ensure the continuity and efficiency of public services in the context of the health crisis linked to COVID-19. This working method poses the technical problem of tool availability and data security.

What is the commitment? The general objective of this commitment is to provide the Ivorian administration with technical means for the practice of teleworking. The commitment will result in: - the identification of executives who require teleworking; - the identification and choice of software tools adapted to each telework setting; - the identification and choice of the material tools necessary for teleworking; - the deployment of support infrastructures; - the provision of tools for workers to perform teleworking (computer hardware, software, subscriptions, communications, etc.).

How will commitment contribute to solve the public problem? By making teleworking tools available in a secure environment, the commitment will help: - compliance with barrier measures during an epidemic or pandemic; - the continuity of the public service; - the preservation of jobs; - flexibility in working hours; - at the domicile of the workplace. 28 The different steps for the identification and implementation of teleworking tools are: - Carry out a comparative study of the different tools to assess their strengths and weaknesses; - Proceed with the selection of tools with regard to the objectives of the Government; - Acquire or develop the selected tools; - Put in place the selected tools; - Provide support to users in the use of the selected tools.

Why is this commitment relevant to OGP values? This commitment advocates the use of information and communication technologies for the performance of tasks relating to the exercise of public and private functions. This commitment allows work continuity, reinforces its efficiency and guarantees the safety of workers.

Additional information The commitment budget is estimated at 1.5 billion FCFA • The National Development Program (PND) - Link to the Sustainable Development Goals: o Access to quality education o Reduction of inequalities o Decent work and economic growth o Protect the planet and guarantee prosperity for all.

Important activity having a verifiable deliverable Start date End date Make a comparative study of the different tools January 2021 April 2021 Proceed to the selection of tools with regard to the Government's objectives May 2021 June 2021 Acquire or develop the selected tools July 2021 December 2021 Set up the selected tools January 2022 March 2022 Support users in the use of the tools selected. April 2022 May 2022 29

IRM Midterm Status Summary

Commitment 7: Teleworking Tools

  • Verifiable: Yes
  • Does it have an open government lens? No
  • Potential for results: Unclear

  • Commitments

    Open Government Partnership