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Public Consultations (HR0037)



Action Plan: Croatia Action Plan 2018-2020

Action Plan Cycle: 2018

Status: Active


Lead Institution: Government office for cooperation with NGOs

Support Institution(s): Office for Legislation, Information Commissioner, State Public Administration School

Policy Areas

Capacity Building, E-Government

IRM Review

IRM Report: Pending IRM Review

Starred: Pending IRM Review

Early Results: Pending IRM Review

Design i

Verifiable: Yes

Relevant to OGP Values: Access to Information Civic Participation , Technology

Potential Impact:

Implementation i

Completion: Pending IRM Review


Implementation of the measure is under way and will continue until 21 August 2020
Description of the measure
Which public issue does the measure address? The normative and institutional framework has been set up for the
implementation of consultations with the interested public, which is at
a high level, but it is necessary to invest more efforts to improve the
conduct of consultations through the e-Consultations system and the
use of other consultation methods. In the report for 2016, the
Information Commissioner highlighted several problems noted in the
implementation of consultations and the solutions which would
primarily be effected by implementing training for civil servants.
In addition, given the legislative changes in the area of conducting
procedures regulated by the Act on Assessing the Effect of
Regulations (OG 44/17) and the Regulation on the Conduct of
Procedures for Assessing the Effect of Regulations (OG 52/17), it is
necessary to adapt the e-Consultations application in regard to
assessing the effects of regulations, also bearing in mind the
proposals submitted by users of the application, and with the aim of
improving it and making it easier to use.
In addition, it is also necessary to provide more information and
encourage citizens to be involved in monitoring and commenting on
documents published on e-Consultations. With the aim of increasing
the transparency of the entire process of decision-making, it is
necessary to update the database of advisory bodies regularly. This
was established as an activity in the previous Action Plan, but given
the unstable political situation, it was not updated regularly during the
previous period.
What does the measure include? The measure includes implementing the necessary improvements to
the e-Consultations system and the continuation of education on
conducting consultations in general and specifically through the eConsultations system.
In addition, the measure includes promotional activities and activities
to update the databases of advisory bodies. The overall aim of the
measure is to improve the conduct of consultations at the level of
state administration and increase the number of e-Consultations
users, that is, to raise both quality and quantity in this area.
How does the measure contribute to resolving the public
Through the implementation of the necessary improvements to the eConsultations system, and the continuation of education in conducting
consultations, both in general and specifically through the eConsultations system, the actual procedure for conducting
consultations at the level of all state administration bodies will be
improved. Through promotional activities, action will be taken to
inform and encourage citizens to be involved in greater numbers in
consultation, while the regular updating of databases of advisory
bodies will contribute to overall transparency in the consultation
Why is this measure relevant to the values of the Open
Government Partnership?
The measure is primarily relevant to participation by citizens, since its
implementation affects the quality and quantity of participation in
consultation processes with the public. At the same time, the measure
is relevant to transparency, since by implementing consultation
through the e-Consultations system and updating the databases of
advisory bodies, the transparency of the process is assured, along
with access to information on who is involved in consultation, and
how. Furthermore, the measure is relevant in terms of public
accountability, since it assures the transparency of accountability of
state administration bodies regarding comments received during
Additional information The total cost of implementing the measure is HRK 225,000.
The measure is in accordance with the following documents:
- National Strategy for the Creation of a Stimulating
Environment for Civil Society Development for 2012 to 2016
- Action Plan for 2017 and 2018 accompanying the AntiCorruption Strategy 2015-2020
- Anti-Corruption Strategy 2015-2020
Activities Implementation start date Implementation end date
12.1. Improving the joint interactive internet system (eConsultations) for consultations with the public on
procedures for adopting acts, other regulations and
Underway 31 August 2020
12.2. Conducting a programme of education on
standards for consultations with the interested public
on procedures for adopting acts, other regulations and
Underway 31 August 2020
documents, and workshops on using the eConsultations system
12.3. Promotional campaign for citizens on eConsultations Underway 31 December 2020
12.4. Updating databases on the composition of
working groups for drafting acts, other regulations and
documents, and other commissions and working
bodies (including those which participate in NGOs and
other representatives of the interested public) as part
Underway 31 August 2020
Contact information
Person responsible in the body which is Leader of the
Helena Beus
Function, department Director of the Office
Email and telephone, +385 1 4599 810
Other participants
State participants Office for Legislation, Information Commissioner, State Public
Administration School
NGOs, private sector,
multilaterals, working groups


  1. Implementing Right to Information

    HR0026, 2018, Capacity Building

  2. Fiscal Transparency

    HR0027, 2018, E-Government

  3. Political Finance Transparency

    HR0028, 2018, Capacity Building

  4. Commercial Regulations of Companies Owning Local Governments

    HR0029, 2018, Anti-Corruption Institutions

  5. Transparency in NGO Project Finance

    HR0030, 2018, Capacity Building

  6. Protection of Persons Reporting Corruption

    HR0031, 2018, Anti-Corruption Institutions

  7. Parliamentary Transparency

    HR0032, 2018, E-Government

  8. Media Regulations Framework

    HR0033, 2018, Civic Space

  9. Data Opening

    HR0034, 2018, E-Government

  10. Raising Awareness About Open Data

    HR0035, 2018, Capacity Building

  11. Central State Portal

    HR0036, 2018, E-Government

  12. Public Consultations

    HR0037, 2018, Capacity Building

  13. Implementation of Anti-Corruption Policies by NGOs

    HR0038, 2018, Anti-Corruption Institutions

  14. Local and Regional Open Government

    HR0039, 2018, E-Government

  15. OGP Sustainability

    HR0040, 2018, Capacity Building

  16. Right to Access Information Legislative Framework

    HR0010, 2014, Legislation & Regulation

  17. Improving the Implementation of the Right of Access to Information Act

    HR0011, 2014, Capacity Building

  18. Starred commitment Proactive Release of Information and Opening Data

    HR0012, 2014, Capacity Building

  19. Fiscal Transparency

    HR0013, 2014, Capacity Building

  20. Starred commitment Improvements of Transparency and Efficiency in Public Administration Work

    HR0014, 2014, Capacity Building

  21. Improvement of Transparency of Election and Referendum Campaigns

    HR0015, 2014, E-Government

  22. Transparency in the Area of Youth Policy

    HR0016, 2014, E-Government

  23. Media Transparency

    HR0017, 2014, Civic Space

  24. Improving Transparency of Information on Members of Parliament and Their Work

    HR0018, 2014, Asset Disclosure

  25. Improving Transparency of Data on Assets of Officials

    HR0019, 2014, Asset Disclosure

  26. Starred commitment Improving the Consultation Process with the Interested Public in Legislative Procedures

    HR0020, 2014, Capacity Building

  27. Ensuring the Sustainability of Values and Content of the OGP Initiative

    HR0021, 2014, Capacity Building

  28. Starred commitment Participation in Drafting the New Anti-Corruption Strategy

    HR0022, 2014, Anti-Corruption Institutions

  29. Regulation of Lobbying

    HR0023, 2014, Capacity Building

  30. Improving Efficiency of the Ministry of Interior's Complaints Commission

    HR0024, 2014, Justice

  31. Promoting Civil Participation in the Work of Civil Society Organizations

    HR0025, 2014, Civic Space

  32. Improving the Content and Transparency of Budgetary Documents: Publish and Update the State Budget Proposal

    HR0001, 2012, Fiscal Transparency

  33. Improving Transparency of Business Activity of the Companies of Special State Interest

    HR0002, 2012, Private Sector

  34. Making the Contents of All Budgetary Documents Understandable and Accessible to Citizens

    HR0003, 2012, Fiscal Transparency

  35. Improving Accessibility of Local Budget Contents to the Citizens and the Public: Give Recommendations to Local Units to Publish Budget Documents

    HR0004, 2012, Fiscal Transparency

  36. Starred commitment Improving the Legislative Framework for Exercising the Right of Access to Information: Amend the Act on the Right of Access to Information

    HR0005, 2012, Legislation & Regulation

  37. Starred commitment Improving Access to Information on Expending Public Resources and Contents of Relevant Registers: Implementation of Acts on Political Activity and Campaign Financing

    HR0006, 2012, Civic Space

  38. Ensuring Transparent Work of Public Authority Bodies in the Service of Exercising Citizen Rights: Enhancement of Web Portal with Info on Exercising Rights

    HR0007, 2012, E-Government

  39. Starred commitment Setting up a System of Participatory Drafting and Monitoring of State and Local Budget Implementation: Public Discussions on Budget Allocation

    HR0008, 2012, Participation in Budget Processes

  40. Starred commitment Improving the Practice of Consulting the Interested Public in Procedures of Adopting New Laws: Amend Procedural Rules

    HR0009, 2012, E-Government