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Inclusive Policy-Making (EE0049)



Action Plan: Estonia Action Plan 2018-2020

Action Plan Cycle: 2018

Status: Active


Lead Institution: The Government Office

Support Institution(s): The Ministry of Finance, State Shared Service Centre, all ministries/ Praxis, Centar, Velvet, Network of Estonian Nonprofit Organizations

Policy Areas

Capacity Building, Public Service Delivery

IRM Review

IRM Report: Pending IRM Review

Starred: Pending IRM Review

Early Results: Pending IRM Review

Design i

Verifiable: Pending IRM Review

Relevant to OGP Values: Not Relevant

Potential Impact: Pending IRM Review

Implementation i

Completion: Pending IRM Review


Shaping a policy-making process that is inclusive, knowledge-based, and citizen-centred, and developing skills
Commitment Start and End Date
April 2018 – December 2019
Lead implementing agency/actor The Government Office
Other Actors Involved State actors involved The Ministry of Finance, State Shared Service Centre, all ministries
CSOs, private sector, multilaterals, working groups Praxis, Centar, Velvet, Network of Estonian Nonprofit Organizations
Commitment description
What is the public problem that the commitment will address? The independent reporting mechanism’s national researcher (OGP 2016–2018), the Coordinating Council, and the task force of the public sector and social innovation have all emphasised the need to improve leadership and provide more training courses related to engagement.
The network of engagement coordinators of the ministries was created in the fall of 2007 when each ministry appointed one or several engagement coordinator who would be responsible for the dissemination of information and counselling regarding engagement practices in the ministry. The goal of the network is exchanging information related to engagement and harmonising the inclusion practices of the ministries. The coordinators require development and empowerment to enhance engagement practices and resolve the problems related to it.
Senior managers of civil services play an important role in supporting inclusive policy-making, as their attitudes and skills have an impact on the engagement practice of state agencies.
Prior to 2013, central training courses on inclusion were organised for 268 officials, and in 2011–2017, roughly the same number of representatives from non-governmental organisations and agencies attended the inclusion spring school. However, no additional training courses have been organised in the previous years. Some of the policy-making skills that that need promoting are evidence-based methods and data processing, storytelling, and visualisation.
What is the commitment? Improve the work of the network of engagement coordinators, strengthen the role of coordinators in ministries, and develop their leadership skills.
Improve the attitudes and skills of top civil servants in leading inclusive, citizen-centred, and knowledge-based policy-making.
Develop the skills of central governments and local officials and non-governmental organisations in engagement, negotiation, and impact assessment.
How will the commitment contribute to solve the public problem? Coordinators help to disseminate and introduce good engagement practices and increase the use of participation channels in the ministries.
Training senior manages of civil services would shape the attitudes of the managers and develop skills to lead inclusive and citizen-centred policy-making.
Training officials and non-governmental organisations improves their skills in engagement and participation.
Which OGP values is this commitment relevant to? Civic participation
Additional information The activity is funded from the administrative capacity priority axis measures.
Milestone Activity Start Date: End Date:
The organisation of work of the network of involvement coordinators has been revised and the network is actively operating.
A procurement has been published for carrying out the policy-making training programme for senior managers of civil services.
100 state or local government officials and representatives of non-governmental organisations have been trained. The programme has been reviewed and updated based on feedback from the first training groups. April 2018 December 2018
The network of involvement coordinators is actively operating.
40 top civil servants have been trained.
600 state or local government officials and representatives of non-governmental organisations have been trained. April 2018 December 2019
The network of involvement coordinators is actively operating.
40 top civil servants have been trained.
At least 700 state or local government officials and representatives of non-governmental organisations have been trained. April 2018 June 2020

Estonia's Commitments

  1. Transparent and Inclusive Policy Making

    EE0048, 2018, E-Government

  2. Inclusive Policy-Making

    EE0049, 2018, Capacity Building

  3. Riigikogu Transparency

    EE0050, 2018, E-Government

  4. National and Local Government Action Plans

    EE0051, 2018, Public Service Delivery

  5. Presentation of Local Public Services

    EE0052, 2018, E-Government

  6. Participatiory Democracy Capacity-Building

    EE0053, 2018, Capacity Building

  7. e-Tax and Customs Board 2020

    EE0039, 2016, E-Government

  8. Reducing Bureaucracy and a Simpler State – the Zero Bureaucracy Project

    EE0040, 2016, Capacity Building

  9. Implementation of the Principles of Open Governance at Local Level as a Result of the Administrative Reform

    EE0041, 2016, Capacity Building

  10. More Inclusive Policy-Making on a Central Government Level

    EE0042, 2016, E-Government

  11. More Open and Transparent Law-Making

    EE0043, 2016, Anti-Corruption Institutions

  12. Increase of the Engagement Capacity of State Authorities and Participation Capacity of Nongovernmental Organisations in Policy-Making

    EE0044, 2016, Capacity Building

  13. Intensify Participatory Budgeting on a Local Level

    EE0045, 2016, E-Government

  14. Increasing the Transparency of the Funding of Non-Governmental Organisations

    EE0046, 2016, Anti-Corruption Institutions

  15. Defining Participatory Democracy and Development of Digital Competence in School Education

    EE0047, 2016, Capacity Building

  16. Visualisation of the Policy Making Process

    EE0016, 2014, Public Participation

  17. Upgrading Participation Channels

    EE0017, 2014, E-Government

  18. Improving Government Website

    EE0018, 2014, E-Government

  19. Standard for Information Requests

    EE0019, 2014, E-Government

  20. Early Notice on Policy-Making Processes

    EE0020, 2014, Public Participation

  21. Participation in Early Stage Policy-Making

    EE0021, 2014, Public Participation

  22. Early Access to Tax Policy Decisions

    EE0022, 2014, Public Participation

  23. Better Feedback Mechanism

    EE0023, 2014, Public Participation

  24. Selecting and Funding Participation Projects

    EE0024, 2014, Civic Space

  25. Web Tool

    EE0025, 2014, E-Government

  26. Civil Servant Guidelines for Participation

    EE0026, 2014, Capacity Building

  27. Training Civil Society Organizations (CSOs)

    EE0027, 2014, Capacity Building

  28. Central Government Transactions

    EE0028, 2014, E-Government

  29. Local Authorities' Transactions with Private Entities

    EE0029, 2014, Civic Space

  30. Public Spending for Non-Profits

    EE0030, 2014, Civic Space

  31. Guidelines for Citizen Budgeting

    EE0031, 2014, Capacity Building

  32. Guidelines for Redesigning Public Services

    EE0032, 2014, E-Government

  33. Registry of Public Services

    EE0033, 2014, Open Data

  34. User-Centric Public Services

    EE0034, 2014, E-Government

  35. Access to e-Services for Non-Residents

    EE0035, 2014, Citizenship and Immigration

  36. Open Data Portal

    EE0036, 2014, E-Government

  37. Opening Data

    EE0037, 2014, Capacity Building

  38. Supporting Nongovernmental Open Data Use

    EE0038, 2014, Capacity Building

  39. Drawing up a Green Paper on Organisation of Public Services

    EE0001, 2012, Public Service Delivery

  40. Implementation of the Eesti.Ee Action Plan

    EE0002, 2012, E-Government

  41. Drawing up a Green Paper on Making Public Data Available in a Machine-Readable Form

    EE0003, 2012, E-Government

  42. Creating a Repository of Public Data

    EE0004, 2012, E-Government

  43. Launching Pilot Projects of Public Data Services Based on the Cloud Technology

    EE0005, 2012, E-Government

  44. Interactive Guidelines and Training in Implementation of the Good Practice of Public Engagement

    EE0006, 2012, Open Contracting and Procurement

  45. Launch of the Impact Assessment System

    EE0007, 2012, Legislation & Regulation

  46. Overview of Ministries’ Work Processes

    EE0008, 2012, Capacity Building

  47. Integration of Impact Assessment Into the Process of Public Engagement

    EE0009, 2012, Legislation & Regulation

  48. Creation of a Database of Declarations of Economic Interests

    EE0010, 2012, Conflicts of Interest

  49. Adjustment of the System of Funding Non-Profit Associations and Establishment of a Disclosure System

    EE0011, 2012, Private Sector

  50. Starred commitment Drawing up a Proposal for Drawing up an Anti-Corruption Strategy

    EE0012, 2012, Anti-Corruption Institutions

  51. Draft Anti-Corruption Act

    EE0013, 2012, Anti-Corruption Institutions

  52. Establishment of the Public Ethics Council

    EE0014, 2012, Conflicts of Interest

  53. Organisation of Ethics Training for Employees of Various Public Sector Organisations (Incl. Public Servants)

    EE0015, 2012, Capacity Building