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Digital Fix-It (FR0013)



Action Plan: France, First Action Plan, 2015-2017

Action Plan Cycle: 2015

Status: Inactive


Lead Institution: Prime Minister’s Office

Support Institution(s): NA

Policy Areas

Access to Information, Open Data, Public Participation

IRM Review

IRM Report: France End-of-Term Report 2015-2017, France Mid-Term Progress Report 2015-2017

Starred: No

Early Results: Did Not Change

Design i

Verifiable: No

Relevant to OGP Values: Not Relevant

Potential Impact:

Implementation i



CONTEXT & AIM In the digital realm, contributive and crowd sourced efforts to identify problems is a good approach to ensure strong cyber security. Citizens will be offered the possibility to contribute to the identification of incidents (various cyber security incidents, notably website defacement). Named "Digital Fix-it", this project, conducted by Agence Nationale de la Sécurité des Systèmes d’Information (the French Cybersecurity Agency), will focus on statecontrolled and semi-public websites.

• An experimental reporting platform will be put in place during 2016
• The platform will be open to the public by the end of 2016

IRM End of Term Status Summary

10.2. Digital Fix-it

Editorial Note: For ease of evaluation, Commitment 10 is broken into Commitment 10.1 and Commitment 10.2, which are assessed individually.

Commitment Text:

i. Fix My Neighbourhood


• Launch the 'Fix My Neighbourhood' call for projects in June 2015

• Make a first version of the digital solution for reporting incidents available in September 2015 (objective: 100 municipalities involved before the end of the year)

• In mid-2016, launch the solutions that may be generalized

10.2. Digital Fix-it

Commitment Text:

ii. Digital Fix-it


• An experimental reporting platform will be put in place during 2016

• The platform will be open to the public by the end of 2016

Editorial Note: This is a partial version of the commitment text. For the full commitment text please see France's national action plan:

Responsible Institutions: Prime Minister's Office, Ministry of State for the Digital Sector, attached to the Ministry of the Economy, Industry and the Digital Sector; Ministry of State for Urban Policy, attached to the Minister of Urban Affairs, Youth and Sport

Supporting Institution(s): N/A

Start Date: Not Specified 

End Date: 2016

Commitment Aim

This commitment sought to launch a call for tenders to: 1) develop a national digital tool to report street incidents and monitor their resolution; and 2) develop a pilot digital application to allow citizens to report incidences of cybervandalism or other cyber security issues on state-controlled and semi-public websites.

Fix my Neighbourhood (Commitment 10.1) aimed to help local government dispatch alerts to the relevant departments and provide opportunities to hold officials answerable for their actions. However, the text is limited simply to publishing a call for tenders for tool development; the commitment is thus of unclear relevance to OGP.

Digital Fix-it (Commitment 10.2) sought to develop a pilot digital application to allow citizens to report incidences of cybervandalism or other cyber security issues on state-controlled and semi-public websites. The activities and timeline are unclear as is the relevance of this commitment to OGP values.


Commitment 10.1

Midterm: Withdrawn

The government self-assessment reports that the Ministry of State for the Digital Sector no longer considers Fix my Neighbourhood as relevant since similar tools already exist. The midterm assessment notes that this sub-commitment has been withdrawn.

Commitment 10.2

Midterm: Not Started

At the time of the midterm, the IRM researcher was unable to find publicly available evidence that the government has started the Digital Fix-it project. The government self-assessment did not reference Digital Fix-It. Therefore, the commitment was considered “Not Started.”

End of Term: Not started

The information provided by the government in its self-assessment and desk research done by the IRM researcher indicate that this commitment was never started.

The government self-assessment indicates that the Ministry for Digital Affairs refocussed on the development of a toolbox for local governments and on supporting civic tech organisations. Etalab wishes to make use of public consultation tools developed by non-governmental actors (civil society organisations and civic techs) to facilitate to work of the public administration and create bridges with the public. Thus, the platform has replaced Fix my Neighbourhood. The platform features four tools following certain criteria including open algorithms and privacy of personal data and which are bound to evolve. Civil society organisations that were not directly involved in the development of this platform were unaware of its existence and of the intention of the government to redirect this commitment to support civic techs.[Note78: Members of Démocratie ouverte, personal communication with IRM researcher, 27 Oct. 2017.]

The new objective is relevant to OGP values but does not relate to the initial commitment, therefore these efforts cannot be taken into account in the assessment.

The self-assessment codes the sub-commitment on Digital Fix-it ‘not started.' The IRM researcher submitted a request for additional information on implementation to the National Agency on the Security of Information Systems (ANSSI) but no information could be found on the agency's reaction.

Did It Open Government?

Access to Information: Did not change

Civic Participation: Did not change

Public Accountability: Did not change

Given the lack of implementation and the obscure relevance to OGP values, this commitment has not changed government practices and thus not contributed to opening government. The government self-assessment points to a redirection of efforts to support the French civic tech with the development of public consultation tools. The new objective of this commitment fits with OGP values of civic participation but cannot be taken into account in terms of opening up government practice since it has not yet been implemented.

Carried Forward?

The original commitment was not carried over, but the refocussed commitment was integrated in the new action plan, with a focus on the development of the platform and the organisation of public events.


Open Government Partnership