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France

Online procedures dashboard (FR0042)

Overview

At-a-Glance

Action Plan: France Action Plan 2018-2020

Action Plan Cycle: 2018

Status: Active

Institutions

Lead Institution: Minister of State for the Digital Sector, attached to the Prime Minister

Support Institution(s): Ministries offering online services, associations of users of Public Service, Department for Legal and Administrative Information (DILA)

Policy Areas

E-Government, Public Participation, Records Management

IRM Review

IRM Report: Pending IRM Review

Starred: Pending IRM Review

Early Results: Pending IRM Review

Design i

Verifiable: Pending IRM Review

Relevant to OGP Values: Not Relevant

Potential Impact: Pending IRM Review

Implementation i

Completion: Pending IRM Review

Description

Set up an open and participatory dashboard of online procedures
Lead institution(s):
Minister of State for the Digital Sector, attached to the Prime Minister
Other stakeholders:
Ministries offering online services, associations of users
of Public Service, Department for Legal and Administrative Information (DILA)
New commitment
OGP principles with which the commitment is associated:
Civic participation in drafting and assessing public policies
Challenges
The State offers a wide range of services online. With a view to continuously improving the quality of service, the State is committed to publishing the list of procedures that can be done online and to involving citizens in improving them.
Feedback from users and their suggestions for improvement will enable the authorities to tailor the services more closely to their expectations.
Ambitions
This first involves providing users with a dashboard of online procedures, which will also allow them to give feedback on these procedures for the purposes of improving them: make complaints about the procedure, request changes, report malfunctions or omissions.
Furthermore, a mechanism will be set up to help the authorities to take these requests into account. Lastly, this mechanism will ensure that users' opinions are genuinely heeded in the implementation of the digitisation policy priorities.
The road map in detail

Draw up a list of procedures that can be done online with all of the authorities concerned Semester 1 2018
Develop a tool which the authorities can use to add procedures to the online dashboard or update existing procedures Semester 1 2018

Launch an online open and participatory dashboard of State public services for use by civil society Semester 1 2018
Process and share feedback from civil society on online procedures with the ministries and organise the feedback loop to ensure these comments and requests are taken on board Semester 2 2018

France's Commitments

  1. Transparency of Public Services

    FR0030, 2018, E-Government

  2. Transparency of Public Procurement

    FR0031, 2018, E-Government

  3. Transparency of Development Aid

    FR0032, 2018, Aid

  4. Expand open data

    FR0033, 2018, E-Government

  5. Improved data policies and administration

    FR0034, 2018, Capacity Building

  6. Transparency of Public Algorithms

    FR0035, 2018, E-Government

  7. Open data at sub-national level

    FR0036, 2018, Capacity Building

  8. State AI lab

    FR0037, 2018, Capacity Building

  9. Administrative capacity-building

    FR0038, 2018, Capacity Building

  10. Public Service Incubators

    FR0039, 2018, Capacity Building

  11. Streamline data flows

    FR0040, 2018, E-Government

  12. Open Etat forum

    FR0041, 2018, E-Government

  13. Online procedures dashboard

    FR0042, 2018, E-Government

  14. GovTech summit

    FR0043, 2018, Capacity Building

  15. Imrove public consultation mechanisms

    FR0044, 2018, E-Government

  16. International transparency and citizen participation

    FR0045, 2018, Aid

  17. Public pariticipation in sustainable development

    FR0046, 2018, Capacity Building

  18. Open Science

    FR0047, 2018, E-Government

  19. Citizen involvement in Cour des Comptes

    FR0048, 2018, Capacity Building

  20. Private sector transparency

    FR0049, 2018, Asset Disclosure

  21. Access to information on public officials

    FR0050, 2018, Asset Disclosure

  22. Open Regional and Local Authorities' Data

    FR0001, 2015, Fiscal Transparency

  23. Publish municipal council decisions and reports online

    FR0002, 2015, E-Government

  24. Publish building permits in open data format

    FR0003, 2015, Open Data

  25. Starred commitment Increase Transparency in Public Procurement

    FR0004, 2015, Open Contracting and Procurement

  26. Improve Transparency in International Development Aid

    FR0005, 2015, Aid

  27. Open Access to Public Policy Evaluations

    FR0006, 2015, E-Government

  28. Involve Citizens in Cour des Comptes Work

    FR0007, 2015, Fiscal Transparency

  29. Access to Public Officials Transparency Obligations

    FR0008, 2015, E-Government

  30. Starred commitment Beneficial Ownership

    FR0009, 2015, Beneficial Ownership

  31. Transparency in Extractive Industries

    FR0010, 2015, Extractive Industries

  32. Transparency in International Trade Commercial Negotiations

    FR0011, 2015, Labor

  33. Fix My Neighborhood

    FR0012, 2015, E-Government

  34. Digital Fix-it

    FR0013, 2015, Open Data

  35. Co-produce Data Infrastructure with Civil Society

    FR0014, 2015, Open Data

  36. Starred commitment Open Legal Resources

    FR0015, 2015, Legislation & Regulation

  37. Reform Participatory Mechanisms

    FR0016, 2015, Public Participation

  38. Mediation and Justice

    FR0017, 2015, Judiciary

  39. Starred commitment Open and Circulate Data

    FR0018, 2015, Land & Spatial Planning

  40. Open Calculation Models and Simulators

    FR0019, 2015, Open Data

  41. Open Platform for Government Resources

    FR0020, 2015, E-Government

  42. Improve Public Services through E-Government and User Interaction

    FR0021, 2015, E-Government

  43. Empower Civil Society to Support Schools

    FR0022, 2015, E-Government

  44. Diversify Recruitment within Public Institutions

    FR0023, 2015, Capacity Building

  45. Culture Change

    FR0024, 2015, Capacity Building

  46. Spread Public Innovation

    FR0025, 2015, Capacity Building

  47. Starred commitment Protect Against Conflicts of Interest

    FR0026, 2015, Conflicts of Interest

  48. Civil Society & Transparency in COP21 Conference Planning

    FR0027, 2015, Environment and Climate

  49. Open data and Climate/Sustainable Development

    FR0028, 2015, Open Data

  50. Collaborate with Civil Society on Climate and Sustainable Development

    FR0029, 2015, Environment and Climate