Ombudsman Overseeing Public Services (ID0052)
Overview
At-a-Glance
Action Plan: Indonesia National Action Plan 2016-2017
Action Plan Cycle: 2016
Status:
Institutions
Lead Institution: Ombudsman
Support Institution(s): NA
Policy Areas
IRM Review
IRM Report: Indonesia End-of-Term Report 2016-2017, Indonesia Mid-Term Report 2016-2017
Early Results: Did Not Change
Design i
Verifiable: Yes
Relevant to OGP Values: Yes
Ambition (see definition): Low
Implementation i
Description
Ombudsman’s enhanced credibility as a national authority overseeing quality of public services; Ministry/Agency: Ombudsman; Indicators of Success 2016: Publication of 2016 public complaints handling outcome; Publication of systemic analysis of public services issues in 2016:; Indicators of Success 2017: 1. Biannual (every 6 months) publication of public complaints handling outcome for 2017; 2. Publication of systemic analysis of public services issues in
IRM Midterm Status Summary
For a full report on Indonesia's commitments, see https://www.opengovpartnership.org/wp-content/uploads/2001/01/Indonesia_Mid-Term_Report_2016-2017_EN.pdf or https://www.opengovpartnership.org/wp-content/uploads/2001/01/Indonesia_Mid-Term_Report_2016-2017_IN.pdf
IRM End of Term Status Summary
For a full report on Indonesia's commitments, see https://www.opengovpartnership.org/wp-content/uploads/2019/08/Indonesia_End-of-Term_Report_2016-2017_IND.pdf or https://www.opengovpartnership.org/wp-content/uploads/2019/08/Indonesia_End-of-Term_Report_2016-2017_EN.pdf
English
French
Spanish