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Indonesia

Public Complaints Administration Integration into LAPOR!-SP4N (ID0056)

Overview

At-a-Glance

Action Plan: Indonesia National Action Plan 2016-2017

Action Plan Cycle: 2016

Status: Inactive

Institutions

Lead Institution: Ministry of State Apparatus and Civil Service Reform

Support Institution(s): NA

Policy Areas

Capacity Building

IRM Review

IRM Report: Indonesia End-of-Term Report 2016-2017, Indonesia Mid-Term Report 2016-2017

Starred: No

Early Results: Did Not Change

Design i

Verifiable: Yes

Relevant to OGP Values: Public Accountability

Potential Impact:

Implementation i

Completion:

Description

Development of Minister of State Apparatus and Civil Service Reform decree/instruction/circular encouraging public complaints administration integration into LAPOR!-SP4N; Ministry/Agency: Ministry of State Apparatus and Civil Service Reform; Indicators of Success 2016: 50% of non structural institutions (LNS) are integrated into LAPOR!- SP4N; Indicators of Success 2017: 100% non structural institutions (LNS) are integrated into LAPOR!- SP4N


Commitments

Open Government Partnership