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Indonesia

LAPOR!- SP4N as Citizen Aspiration and Complaints Platform (ID0057)

Overview

At-a-Glance

Action Plan: Indonesia National Action Plan 2016-2017

Action Plan Cycle: 2016

Status: Inactive

Institutions

Lead Institution: Ministry of State Apparatus and Civil Service Reform, Ombudsman, Presidential Staff Office (KSP), and Ministry of Communications and Information

Support Institution(s): NA

Policy Areas

Capacity Building, E-Government

IRM Review

IRM Report: Indonesia End-of-Term Report 2016-2017, Indonesia Mid-Term Report 2016-2017

Starred: No

Early Results: Did Not Change

Design i

Verifiable: Yes

Relevant to OGP Values: Public Accountability

Potential Impact:

Implementation i

Completion:

Description

Partnership is established between Ministry of State Apparatus and Civil Service Reform, KSP, Ombudsman and Ministry of Communications and Information to utilise LAPOR!- SP4N as Citizen Aspiration and Complaints Platforml; Ministry/Agency: Ministry of State Apparatus and Civil Service Reform, Ombudsman, Presidential Staff Office (KSP), and Ministry of Communications and Information; Indicators of Success 2016: 1. Determination of LAPOR!- SP4N as Online Citizen Aspiration and Complaints platform through the signing of joint Memorandum of Understanding (MoU); 2. Signing of Agreement between the Ministry of State Apparatus and Civil Service Reform, KSP, Ombudsman and Ministry of Communications and Information in furtherance of the MoU; Indicators of Success 2017: 1. Data on public aspiration and appreciation is accessible; 2. Progress report is formulated for implementation of Agreement between the Ministry of State Apparatus and Civil Service Reform, KSP, Ombudsman and Ministry of Communications and Information on determination of LAPOR!-SP4N as Online Citizen Aspiration and Complaints platform


Commitments

Open Government Partnership