Improved Public Services (ID0073)
Overview
At-a-Glance
Action Plan: Indonesia National Action Plan 2016-2017
Action Plan Cycle: 2016
Status:
Institutions
Lead Institution: Regional Government Organization and Civil Service Empowerment (ORPAD)
Support Institution(s): NA
Policy Areas
Capacity Building, Local CommitmentsIRM Review
IRM Report: Indonesia End-of-Term Report 2016-2017, Indonesia Mid-Term Report 2016-2017
Early Results: Marginal
Design i
Verifiable: Yes
Relevant to OGP Values: Yes
Ambition (see definition): Low
Implementation i
Description
Improved Public Services; Ministry/Agency: Regional Government Organization and Civil Service Empowerment (ORPAD); Indicators of Success 2016: 1. Services standards information is available for 75% of work units (SKPD), comprehensive and updated at http://standarpelayanan.bandu ng.go.id; 2. Percentage of Work Units (SKPD) awarded green zone service standards reaching 65%.; Indicators of Success 2017: 1. Services standards information is available for all work units (SKPD), comprehensive and updated based on the most recent Organizational Structure and Work Relations (SOTK); 2. Adding public comments feature to facilitate interaction with citizens; 3. Percentage of Work Units (SKPD) awarded green zone service standards reaching 75%.
IRM Midterm Status Summary
For a full report on Indonesia's commitments, see https://www.opengovpartnership.org/wp-content/uploads/2001/01/Indonesia_Mid-Term_Report_2016-2017_EN.pdf or https://www.opengovpartnership.org/wp-content/uploads/2001/01/Indonesia_Mid-Term_Report_2016-2017_IN.pdf
IRM End of Term Status Summary
For a full report on Indonesia's commitments, see https://www.opengovpartnership.org/wp-content/uploads/2019/08/Indonesia_End-of-Term_Report_2016-2017_IND.pdf or https://www.opengovpartnership.org/wp-content/uploads/2019/08/Indonesia_End-of-Term_Report_2016-2017_EN.pdf