Enhancing the LAPOR! Application (ID0076)
Overview
At-a-Glance
Action Plan: Indonesia National Action Plan 2016-2017
Action Plan Cycle: 2016
Status:
Institutions
Lead Institution: Office of Communications and Informatics and Regional Development Planning Agency (Bappeda)
Support Institution(s): NA
Policy Areas
Local CommitmentsIRM Review
IRM Report: Indonesia End-of-Term Report 2016-2017, Indonesia Mid-Term Report 2016-2017
Early Results: Did Not Change
Design i
Verifiable: Yes
Relevant to OGP Values: Yes
Ambition (see definition): Low
Implementation i
Description
Enhancing the LAPOR! application; Ministry/Agency: Office of Communications and Informatics and Regional Development Planning Agency (Bappeda); Indicators of Success 2016 All public complaints channels/applications are integrated into LAPOR!-SP4N application based on Minister of State Apparatus and Civil Service Reform Circular (SE MenPANRB) No. 4 of 2016 on National Integration of Public Services Complaints Administration for Regional Governments into LAPOR!-SP4N Application; Indicators of Success 2017: Development and utilization of LAPOR! dashboard as public complaints application hub
IRM Midterm Status Summary
For a full report on Indonesia's commitments, see https://www.opengovpartnership.org/wp-content/uploads/2001/01/Indonesia_Mid-Term_Report_2016-2017_EN.pdf or https://www.opengovpartnership.org/wp-content/uploads/2001/01/Indonesia_Mid-Term_Report_2016-2017_IN.pdf
IRM End of Term Status Summary
For a full report on Indonesia's commitments, see https://www.opengovpartnership.org/wp-content/uploads/2019/08/Indonesia_End-of-Term_Report_2016-2017_IND.pdf or https://www.opengovpartnership.org/wp-content/uploads/2019/08/Indonesia_End-of-Term_Report_2016-2017_EN.pdf
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