Simplification, Performance, and Equal Opportunities (IT0064)
Overview
At-a-Glance
Action Plan: Italy Action Plan 2019-2021
Action Plan Cycle: 2019
Status: Active
Institutions
Lead Institution: Department for Public Administration (PCM – DFP) – Alessandra Barberi
Support Institution(s): Agency for Digital Italy (AGID), administrations involved in the Pilot Labs with the Performance Assessment Office (UVP) of the Department for Public Administration, Department for Equal Opportunities (PCM – DPO)
Policy Areas
E-Government, Marginalized Communities, Public ParticipationIRM Review
IRM Report: Italy Design Report 2019-2021
Starred: Pending IRM Review
Early Results: Pending IRM Review
Design i
Verifiable: Yes
Relevant to OGP Values: Civic Participation
Implementation i
Completion: Pending IRM Review
Description
Background and objectives
Meeting performance obligations is very burdensome for administrations and causes the production of a high number of documents which hinders management and decision-making. There is also a need to simplify technical language and operational tools. The digital transition of performance plans for the purpose of administrative simplification is a process to improve public organizations’ capacity as well as the forms and ways they use to express themselves.
Moreover, users complain that there is little homogeneity in representing external impacts that administrations wish to achieve. Consequently, greater clarity is needed in expressing the strategic objectives often linked only to financial resources.
We therefore have to work to make organizational performance comparable by setting common indicators to measure all the aspects of the work of administrations. By “common indicators” we mean a set of selected measures to assess how an administration is managed not only in terms of typical mission but also support functions which are common to all administrations (i.e. management of procurement, staff, communication, transparency, etc.).
A key measure is the digitalization functions due to their strategic relevance in connection with the ability of administrations to innovate processes according to the guidelines laid down in the Triennial Plan for IT in PA. Moreover, considering the key functions performed by the Coordinator for Digital Transition (RTD) of each administration, setting “common indicators” to measure the innovation capacity is a key support to facilitate his/her task acting as significant organizational and motivational levers to enhance management commitment.
Given the complexity of the systematic reading of final documents available to users, there is a need for greater transparency and objectivity in presenting results achieved by administrations using the principle of accountability oriented towards the involvement and central role of citizens and businesses, whose satisfaction is the real engine for improvement and innovation.
In addition, enhancing the human capital in each organization is a key lever to improve the efficiency and capacity of administrations to deliver services which meet citizens’ needs.
Fostering equal opportunities as a crosscutting organizational performance dimension ensures “inclusiveness” in public administration. If public administration can guarantee equal opportunities internally and no discrimination connected to gender or personal disadvantage like workers belonging to protected categories, it can also deliver better services to citizens.
It is therefore useful to update the guidelines and make them simpler.
Commitments
This action is aimed at encouraging planning and control processes for public administrations by pursuing the following objectives:
- adoption of simplified procedures for managing the performance cycles which vary depending on the type and size of administrations. Introduction of digital formats for simplifying performance cycle requirements;
- sharing common performance indicators to facilitate comparison in the fields of HR management, digitalization, procurement and transparency;
- drafting Guidelines to assist administrations in enhancing the participation of citizens in the performance cycle;
- outlining a model based on a top-down approach to assess digital transformation projects within PA making them measurable and comparable with the innovation initiatives implemented by similar administrations using business management techniques and methodologies; this model will take into account the recent changes in legislation which strengthened the principle of participation of external and internal users and, more generally, citizens in organizational performance assessment, requiring administration to adopt systems which are able to measure the level of satisfaction and develop forms of wide participation;
- drafting a directive for the compulsory employment of protected categories to simplify rules and related requirements;
- drafting a directive on equal opportunities and updating a directive on Guarantee Committees, in cooperation with the Department for Equal Opportunities.
Lead Administration
Department for Public Administration (PCM – DFP) – Alessandra Barberi
Other administrations involved
Agency for Digital Italy (AGID), administrations involved in the Pilot Labs with the Performance Assessment Office (UVP) of the Department for Public Administration, Department for Equal Opportunities (PCM – DPO)
Monitoring contact person from the Open Government Forum
FONDACA – Fondazione per la cittadinanza attiva – Emma Amiconi
IRM Midterm Status Summary
8. Simplification, performance and equal opportunities
For details of this commitment, see Italy Design Report 2019-2021.Commitments
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Open Data
IT0057, 2019, Access to Information
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Transparency
IT0058, 2019, Access to Information
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Register of Beneficial Owners
IT0059, 2019, Anti-Corruption
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Support to Participation
IT0060, 2019, Capacity Building
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Regulation of Stakeholders
IT0061, 2019, E-Government
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Culture of Open Government
IT0062, 2019, E-Government
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Corruption Prevention
IT0063, 2019, Access to Information
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Simplification, Performance, and Equal Opportunities
IT0064, 2019, E-Government
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Digital Services
IT0065, 2019, Capacity Building
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Digital Citizenship and Skills
IT0066, 2019, Capacity Building
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Shared National Agenda for the Enhancement of Public Data
IT0023, 2016, Access to Information
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Opening Data on Mobility Through Opentrasporti
IT0024, 2016, Access to Information
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Istat Linked Open Data
IT0025, 2016, Access to Information
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Access and Reuse of Data from the Education System
IT0026, 2016, Access to Information
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OpenCUP Portal – National Registry of Public Investment Projects
IT0027, 2016, Access to Information
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Firenze Open Data
IT0028, 2016, Access to Information
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FOIA: Implementation and Monitoring
IT0029, 2016, Access to Information
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(More) Transparent Administration
IT0030, 2016, Capacity Building
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Social Networks for Transparency in PA
IT0031, 2016, Capacity Building
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Transparency of Data on Penitentiaries
IT0032, 2016, Capacity Building
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Consip Tenders’ Dashboard
IT0033, 2016, Anti-Corruption
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Transparent Milan: Public Registry of Elected and Appointed Representatives
IT0034, 2016, E-Government
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Open Administration Week
IT0035, 2016, Public Participation
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Strategy for Participation
IT0036, 2016, Capacity Building
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Public Works 2.0
IT0037, 2016, Capacity Building
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Rome Cooperates
IT0038, 2016, Access to Information
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Bologna Decides and Transforms
IT0039, 2016, Capacity Building
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Supporting and Protecting Whistleblowers
IT0040, 2016, Anti-Corruption
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Follow the UBB
IT0041, 2016, Access to Information
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Opencoesione Plus
IT0042, 2016, Access to Information
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OPENAID 2.0
IT0043, 2016, Access to Information
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Anticorruption Academy
IT0044, 2016, Anti-Corruption
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Network of Digital Animators
IT0045, 2016, E-Government
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Schoolkit: a Strategy to Value Best Practices in Education
IT0046, 2016, Capacity Building
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Monitor the Education Reform “La Buona Scuola”
IT0047, 2016, Capacity Building
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Transparency Registry of the Ministry for Economic Development
IT0048, 2016, Capacity Building
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Roma Capitale - Transparent Agenda
IT0049, 2016, Capacity Building
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Transparent Milan: Public Agenda of Meetings of Public Decision-Makers
IT0050, 2016, E-Government
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Italia.It
IT0051, 2016, Capacity Building
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Deployment of SPID to Support Innovation
IT0052, 2016, E-Government
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Observatory on Digital Rights
IT0053, 2016, Capacity Building
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Lecce - Start-Up in the City
IT0054, 2016, Capacity Building
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Promoting Digital Skills
IT0055, 2016, Capacity Building
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Becoming Digital Citizens
IT0056, 2016, Capacity Building
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Open public procurement data
IT0067, 2016, Access to Information
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Transparent regulations
IT0068, 2016, E-Government
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Digitalize administrative processes
IT0069, 2016, Access to Information
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Environmental evaluations portal
IT0070, 2016, E-Government
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Digital system for waste managment data
IT0071, 2016, E-Government
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Guidelines for Senate consultations
IT0072, 2016, Open Regulations
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Participa!
IT0017, 2014, E-Government
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Equip Public Administrations (PA) for Participation
IT0018, 2014, Capacity Building
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TransPArenti+1
IT0019, 2014, Access to Information
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Open Data Portal
IT0020, 2014, Access to Information
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Follow the Money (Soldipubblici)
IT0021, 2014, Access to Information
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Digital Citizenship
IT0022, 2014, Capacity Building
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Transparency Portal
IT0001, 2012, E-Government
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Better Regulatory Framework Against Corruption Within the Public Administration
IT0002, 2012, Anti-Corruption
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Information System on the Status of Actions Falling Under the Unitary Regional Planning
IT0003, 2012, E-Government
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Cost Measurement and Reduction
IT0004, 2012, Public Participation
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How To... (Initiative to Promote Transparency on Public Authority’S Websites)
IT0005, 2012, E-Government
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Quantitative and Qualitative Development of Relations with Citizens and PA Stakeholders
IT0006, 2012, Legislation & Regulation
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Facilitate Publication and Reuse of Public Data
IT0007, 2012, Legislation & Regulation
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Enhancing the National Open Data Portal (Www.Dati.Gov.It)
IT0008, 2012, Access to Information
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Promoting National Open Data Standards
IT0009, 2012, Access to Information
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National Open Data Contest
IT0010, 2012, Access to Information
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Preparation of the National Plan for Smart Communities
IT0011, 2012, Subnational
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Public Consultation on New Policies and New Legislations
IT0012, 2012, Public Participation
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Enhancing Participation and Collaboration in Territorial Innovative Actions
IT0013, 2012, Subnational
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Opening up of New Areas for Public Service Development and Delivery
IT0014, 2012,
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ICT Infrastructure Enhancement in Public Administrations
IT0015, 2012, E-Government
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Cloud Computing Strategic Plan, Creation of PA Data Centres Within a Public-Private Partnership
IT0016, 2012, E-Government